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Category: | Veterinarian |
Address: | 414 Wright Blvd, Conway, SC 29526, USA |
Phone: | +1 843-248-9515 |
Site: | advancevetcareconwaysc.com |
Rating: | 4.9 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Jennifer DiPilato
If i could give them a negative star i would!! For an office to have motto called "We Love your Pet" Is so far from the truth, they are a disgraceful heartless and unprofessional office. my experience there today while putting my cat of 17 years down was the worst!!! DO NOT GO HERE!!!!The cruel and insensitive bed side manner from Dr. HUGH STRICKLAND was highly unprofessional and inhumane!!! i accidentally came to my apt at 12:30 instead of 2:15, i didnt realize that the apt was later due to my cats ill health. I put down many animals over the years, and know in my past experiences from different vets there are many humane and compassionate ways in handling this situation. I simply asked to be with my pet Bootsy and stay with her at a time that i felt she needed me the most, while they administered the iv sedation prior to putting her down..It was at that point that he told me that 1. i wasnt allowed to stay in the room and 2. He was going straight to the chase and putting her down without sedating her first to relax her. He then stated "this is the way i do it and IF YOU DONT LIKE IT YOU CAN TAKE HER SOMEWHERE ELSE". As i watch my cat pant and struggling to breathe i was left with no option to take her to another vet. Dr. Strickland was VERY COLD and ABRUPT. He said "tell me what your gonna do, you want me to put her down or are you gonna take her?". I told him to put her down, at that time he told us to leave the room. I went to pay my bill and i asked the receptionist at the front who was going to spay my kitten whom i already had an apt for on july 17th ? She told me Dr. Strickland would be doing the surgery, i then said i prefer to schedule with Dr. Smith. She told me he floats between offices and you can schedule with him on the 20th which i said yes i will take that appointment. As a patient i know it is your right to seek patient care from the doctor of your choice. Being a concerned customer who i bring all my animals to i then let her know that i was dissatisfied with the handling of my cats procedure today. The receptionist then told me "maybe its because he had to cut his lunch short" due to my early arrival. I then left upset and distraught on the way home, not realizing i missed a phone call. I had a voice mail from ADVANCE VETERINARY CARE informing me that Dr. Hugh Strickland dismissed me as a patient and canceled my appointment with Dr. Smith and has mailed my animals records to me to take to another vet. This is what you call salt on the wound, not only did i just put my cat of 17 years to sleep, but on the way home i got a voicemail dismissing. me as a patient for exercising my right to see which ever doctor i choose in that practice.
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Sonia Norton
Dr. Strickland is the most compassionate veterinarian I have ever met. My dog Max had to be put down because of cancer July 31,2015 and Dr. Strickland cried with me. He had been my fur babys vet all his life(9 years).He truly loves our animals! I still go there with my cat. Great staff.
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Judy Reynolds
They are friendly staff and they are so good to animal my dog had the surgery and you cant even tell what he cut it on his back knee and they are often people understand into
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Amy Hardwick
The most compassionate, experienced and capable Dr. found this side of the West coast!!!!!!! You will NOT be disappointed!!!! Your pet will get the best.
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Nikki Indiecon
Super fast, very nice and cheerful people! Also cheaper than most other vets in the area. This will now be my permanent vet for both my dogs and cat!
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Deborah Bianco
I feel like this place has the best, most caring vets in the area. Very caring. Very good and kind to your pets.
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Jennifer hinson
Best vet in town. They are excellent with my dogs. Great prices , very friendly.
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Victoria Bernache
This is our permanent vet! Couldnt ask for better care
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Eva Swontek
Dr. S. and his staff take excellent care of my dog.
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Patricia Pandolfo
The doctor there is compassionate soul.
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AJ Woodard
Wonderful caring people
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Lee Rochester
They are the best.
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April Parry
Very Friendly!