Sewee Family Medicine

874 Whipple Rd #100, Mt Pleasant, SC 29464, USA

Category:	Family Practice Physician
Address:	874 Whipple Rd #100, Mt Pleasant, SC 29464, USA
Phone:	+1 843-884-2133
Site:	seweefamilymedicine.com
Rating:	3.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed Closed

Location

Photos 2

Reviews 17

Lady First

Dr. Napper is awesome, but his staff is slightly inadequate. We (my husband/patient and I) were referred to a cardiologist, but when we arrived for our appointment the EKG, last patient note, and patient packet were not sent over. So after the referring office couldnt reach anyone we called Seewee and were told by the front desk that Dr. Nappers nurses phone does not work, but she would give her the message when pressed about the urgency of the matter she stated she did not know when the information would be sent and hung up abruptly. I called back a few minutes later and was told it was being sent. I specifically asked if she needed the fax number and she boldly stated its going to Dr. Siccone right at Roper. I said yes and she said we have the information. The referred offices staff kept checking, but nothing came. They went ahead and performed another EKG even though we had one done less than two days ago with Dr. Napper. Then she called back and found out they had faxed it to the wrong number. Very inept staff, wish I had gotten her name. So now an appointment that should have been a quick consultation has taken an hour!!!

Dan Ziober

Ill start by saying that Dr. Knepper is great. He really takes the time to listen and in my experience has been very effective at diagnosing and suggesting the appropriate treatment options for any issues that I have brought to him. For issues that can be addressed within the boundaries of a single office visit this place is great and Dr. Knepper is one of the best. However, their level of follow up for any issues that require communication outside of an office visit is absolutely terrible. If you leave a message with the front desk or with Dr. Kneppers nurse, my experience has been that you will not ever get a call back. Calls to the front desk to discuss these types of issues are immediately transferred to the nurses voicemail, thus perpetuating the cycle of messages that are never returned. Its very disappointing and I therefore cannot recommend this practice to anyone and am searching for a new primary care physician. As much as I like and respect Dr. Knepper its simply not worth the frustration of dealing with his supporting staff and how little priority they seem to put on communication.

Craig Maxey

Dr. Knepper has been my primary care physician since moving to Mount Pleasant. His office is convenient located near my home and is easy to access, his staff is always kind and prompt, and he has a great demeanor and desire to help improve health. He was willing to work with me on my high blood pressure and gave me a routine and time to naturally reduce my metrics. This ensured that I didnt need to go on medicine. He has also seen all of my kids and does well with patients of all ages. I couldnt be any happier with my family physician. I had the good fortune of being treated by Dr. DeCastro earlier this year when I came down with the flu. She followed up with me after a few days of meds to ensure I was getting better, and even made some modifications to my treatment. This office is wonderful.

Joel Goobich

Unfortunately this medical practice has deteriorated over the 7+ years that Ive been going there. The front office is often non-responsive, inefficient and has little regard for client and customer service. Dr. Knepper and his associates have lost their way in understanding the core concept of what a family physician should be. They have bought in completely to the cold impersonal way of medicine that the practices owners, Tenet Healthcare, have dictated. I cannot recommend this practice anymore, both for the quality of medical service and for the lack of client and customer service. What a shame. Its pitiful to see what has happened over the years and the deterioration of this practice.

Tiffany Nicole

Im a new patient. Booking an appointment was SUPER easy. I made my appointment with Dr. DeCastro at 10pm the night before on ZocDoc. Wait time was less than 10 min. And Dr. DeCastro was awesome. She took her time and got to know me as a patient and shared options for contacting her if I had additional concerns or symptoms. Ive never met a doctor with better bedside manner. This will be my practice moving forward.

Barry Patterson

Ive been going to Dr. Knepper for at least five years. He is always very attentive and personable, and you can tell that he genuinely cares. If there is an issue or illness that needs to be talked through or discussed, he has always taken as much time as I need. I feel very comfortable there, and give Dr. Knepper my highest recommendation.

Jason Barker

This is the most terrible medical practice I have ever encountered in my life time. Office staff is verbally abusive, unprofessional and extremely rude over the phone & in person. How they are even allowed to operate as a medical practice legally baffles me. A veterinarian could provide better medical service for people than these idiots.

nicole german

My whole family has seen Dr. Knepper for years and we absolutely love the office. He and the staff are wonderful. Melissa and Riley are always very helpful and sweet at the front desk and Debby is awesome and caring when assisting in the back. I would and do refer everyone to Sewee Family Medicine!

Tarsheika Ferguson

Dr. Hansen is very thorough with her patients and has their best interest at heart! Dr. Knepper is awesome and very knowledgeable. Highly recommend the doctors

Ladacia Giles

This is an extremely great office. The doctors really care about their patients. They are very knowledgeable. I would recommend this office any day!!!!

Jacquelyn Burns

I love Dr. Decastro. She is Amazing! She really cares for her patients. I feel lucky to have found her. I highly recommend her.

Lisa Triplett

finally an office where you dont wait in the little room for 45 minutes. Dr Knepper is great.

Stanton Tolman

New patient visit as I just moved to the area. Great experience! Nice, easy and efficient!

Angelina Eisenhauer

Dr. DeCastro is great! Thorough, patient, knowledgable and warm

Julia Theus

Dr. Whirretts office is very difficult to deal with.

Glen Kramer

Very nice enjoyable staff and Dr. Hansen is great!