Family Physicians of Spartanburg

Reviews 11

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Zachary Skaggs

I am 26 years old and have been seeing Dr. Mark Knipfer of Family Physicians of Spartanburg since I was a 7 years old. This office has completely suffered in quality and patient care these past 2-3 years. They recently moved to a brand new clinic and with the new clinic came a new level of arrogance from the doctors and the staff. The clinic itself is state of the art and very nice, but the way they treat their patients is horrible now. My wifes personal doctor recently retired and she decided to join Family Physicians of Spartanburg. She has been trying for over a month...YES...a month, just to become a MEMBER. We have been getting every excuse you can imagine; ranging from: "We lost the application, the doctor is out" and my personal favorite; "I dont know whats going on, call back tomorrow." I recommend you find another doctors office if youre thinking about becoming a member, theyll lose all your paperwork; this is paperwork with all your information and social security numbers, and theyll give you a run around. IF you do get to see them, you get the joy of surrounding yourself with a staff of nursing assistants and doctors that theyre Gods gift to this town. I left, I have already found a pediatric group for both my kids with a great staff and intelligent, caring doctors. Also, they accepted my children as members of their clinic the same day I called to see if theyre group would see my children.

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Holly Harris

I am not a patient. I called ONCE. to see if they were accepting new patients and to see about my son getting a sports physical examination with them. The"lady" that answered the phone was extremely... EXTREMELY RUDE. The lack of costumer service shocked me, I can understand a rude tech support, in other forms of business, so to say. Ive been on tech support call for 75 minutes once with att. With an outsourced costumer rep who spoke broken English, we both had hard time understanding each other but that experience was paradise compared to the MINUTE. If even that, I had with the woman I talked to at this facility. Mind you I dont know a whole lot about insurance. Co Pays. Deductables. In network. (Ive since read up) because BEFORE I COULD EVEN FINISH MY QUESTION HER RUDEEEE A** CUT ME OFF. NOT ONCE, BUT 3 TIMES ALL TO REQUEST HERSELF ALL THE TIMES. " "you have to go to our website for that" I thought her job was to help ppl who didnt understand or dont mess w or know how to internet. Lol. I didnt even bother looking at their website.

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Jim Joan Roosmann

I just got off the phone from calling Family Physicians. Their brochure says they "seek to honor Jesus Christ as Lord" and their "goal is to serve Christ as we serve our patients." Dont fall for that! Its only a very tired sales pitch. I called to see if they accepted my health insurance. I wont use her name (rhymes with Jenny) but she said she had never heard of Consumers Choice Health Plan. I told her that Family Physicians of Spartanburg was listed as a preferred provider by Consumers Choice, which is one of the ACA insurance options. She was very snotty and VERY arrogant when telling me that they dont accept any of those ACA plans and then she abruptly hung up on me. Im glad she did because I avoided doing business with them. Other than their brochure, Im pretty sure the only time these people say Jesus Christ is when they are cursing the disgusting sick and the poor people. Stay away from these hypocrites!!!! Stay far away!!

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Lynn Eargle

We completed all the necessary steps for approval for minors to become patients with Family Physicians and were notified that approval had been made. All forms signed for records and insurance information provided. Waited weeks (more than a month) to have appointments. When we arrived we were told they were sorry that they did not take the insurance for the minors. When we explained the process we had been through, the receptionist checked their records and indicated that indeed we had and that it was their error however would provide NO services. In my opinion this is not a group that I wish to provide services. I have to wonder exactly what oath these physicians took.

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J. Clayton Jenkins

I am going to make this short and sweet so you cant go ahead and quit searching. If you want to have a fantastic family doctor, I recommend Dr. Taylor. I am sure the rest of the facilities doctors are great but I can only speak from my personal experience. He will take care of you in the best way possible, FOR YOU. Hes a wonder-doc and if you need a good family doctor, he is the choice for far too many reasons to list! In addition, the entire facility is not only state-of-the-art but so is there equipment, technology, capabilities and the staff is fantastic! Very, very easy to deal with. This is the place to come, you can now end your search!

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Lauren Campbell

Ive been a patient of Family Physicians now for 28 years. The care and love of this pratice is unlike any other in spartanburg. I would allow every member of my family and recommend EVERYONE i know to see ANY of the providers in this pratice. They are all family oriented and their first priority is the care and wellbeing of the patient. They will ask you to fill out a New Patient form, it is worth the fill out and they will respond within a resonable amount of time. HIGHLY recommend.

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Sterling Draper

Hands down, a great experience! From start to finish, this is a professional office with great attention to detail. The entire staff is smiling and very pleasant and we found Dr. Wiley to be calm, knowledgeable, and helpful. My daughter looks forward to her doctor visits, and our whole family will be shifting our general care to the Family Physicians of Spartanburg. Im looking forward to my first check up, too! :)

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SADIE WHITESIDE

I took my paperwork to this office in June,let me back up,I was denied by Dr.Miles,but he still accepting new customers they tried to give me to a NP ,I was not interested in a Nurse Practioner,so I declined that invitation.A couple weeks went by and I filled out another form and took it to the office in June,todays date is July 29,2013 and I have yet to get an appointment,a refusal,a call,a email or anything.

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Harry Fischer

Great doctors best experience ever with the the doctor and medical staff. Can not say the same for the billing department I was released due to a $109.00 error on a copay, spoke with Melissa who told me she reviewed my situation with my doctor and could do nothing for me. She is very low class and probably never spoke with the doctor, $109.00 stands between a patient that was faithfull for 6 years?

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Trudy Osteen Crow

Ive been a patient with this group for years. Dr. Knipfer was/is my primary but Ive been seeing Lisa Colosurdo, NP for several years now and I feel that she takes good care of me so I have no NP vs Drs. issues. The fact is, for those of us who are on disability or Medicare there must be ways to help keep health costs down and utilizing the skill of an NP is one of those ways.

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Tracie Schrader

Ive been a patient of Dr. Lee Taylor for 26 years and have had the best experience at Family Physicians of Spartanburg. If youre looking for a family doctor, I would highly recommend Dr. Taylor and Family Physicians. They treat you as a person and really take the time to understand what is wrong and your not just another number.

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