Cumberland Dermatology

29 Taylor Ave # 101, Crossville, TN 38555, USA

Category:	Medical Clinic
Address:	29 Taylor Ave # 101, Crossville, TN 38555, USA
Phone:	+1 931-484-6061
Site:	cderm.net
Rating:	3.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed

Location

Photos 24

Reviews 11

Laura Looney

Terrible customer service, stay far, far away! I had my 1st visit back in December of 2016. Waited 30 min for a 10 min consultation. I scheduled a followup on 7/20/17. Im a single mother of two and my time and work hours are very valuable. I took the time off work and coordinated care for my children to enable me to attend the appointment. When I arrived the rude and snippy Amber and Christy informed me that they would no longer accept my combination of insurances (the exact same as my previous appointment). This would have been great to know BEFORE all the time and effort wasted. I received conflicting reasons as to why, but it appears that Cumberland Dermatology is discriminating against individuals with economic situations such as mine. This place lacks professionalism and have no sense of common courtesy. If you value your time, money, and being treated with decency go somewhere else.

Richard Downing

While 6 months ago as a new patient the staff was attentive and very competent. During my 6 month check up I waited 20 + minutes in the outer office past my appointment time. Then when I was taken into an exam room we had a brief discussion. "How are you doing??" He will be in, in a minute. Well he was not and I sat for another 15 minutes before informing the staff I could not wait any longer. This didnt seam to bother anyone. I got the impression they are use to it or simply dont give a care. Not even a sorry you had to wait. Just OK I fired my last primary Doctor for his office staff lack of attention Dr. Johnson. They didnt care if you waited 45+ minutes so long as they could joke about last night. Not the case here but the same poor concern for customers. Now I have to find another Dermatologist. Too bad the Doctor dose great work. Too bad her staff doesnt. Rich Downing

Luther Fugate

If I could possibly give you a lower rating I would. My husband saw your PA twice with a place on his ear and both times he froze it and it came back a third time and he wanted me to get another appointment and I refused. We went to Cleveland and they did a biopsy and it was cancer. We lost a friend who had a similar problem and lost his life. I would not recommend your practice to anyone.

Jim Olds Jr

I have been a patient of Cumberland Dermatology for about 8 years. I have been quite pleased with the care I have received. The waiting room is very homey, not "institutional". The staff members are always very pleasant and friendly. The medical care has always been very professional and accurate. I highly recommend their services.

Michael Lipsitz

I have been a patient of Dr. Morrison since she moved to our fair city. Dr. Morrison AND her staff are ALWAYS friendly and efficient. The primise are always neat and tidy. My only adverse comment is that when the good doctor purchases new chairs for the waiting room , she should sit in them before she buys them.

John Austin

This is a totally professional clinic, yet the entire staff - reception, assistants, doctor, and check-out - have a warm and friendly attitude and certainly deliver personal care. They have been quick to do what is necessary, but avoid the unnecessary! I would recommend Cumberland Dermatology with reservation.

Shelia Mansfield

My husband has been a patient for a couple of years. He says Doctor Morrison is extremely competent and professional. The staff is excellent, friendly, caring and professional. We both enjoy the music and ambience. Very warm and welcoming. Always someone nice to talk with. Highly recommend.

Chelsea Albert

I couldnt get an appt anywhere as a new patient with a specific concern for my skin. Got in here next day. The nurses and doctors were fantastic. Hardly any wait time. Were very straight forward and explanatory on the things that needed more detail. Highly recommend this place!

Cynthia Crock

Dr. Morrison and her entire staff are excellent. They were all very patient and friendly in caring for my dad who had basil cell removal and a biopsy. Since dad is quite elderly with late stage dementia, their competency and professionalism was extremely appreciated.

Samantha Medley

Tried getting a appointment but once I heard how rude the lady was acting on the phone I didnt even waste my time! She was acting as if I was a nuisance and interrupting something by asking a few questions and making a appt! Very uncurtious!

Teresa Biebel

the billing dept is a nightmare to work with. Dont contact them unless you enjoy hostility and rudeness. "Just pay your bill and shut up about it"