Dermatology & Skin Surgery Center

Reviews 3

EM

Emily Barshaw

Ive been going here for a year and a half now just because nothing else is available to me. I would not recommend this dermatology clinic if you have anywhere else you can go. The receptionists are rude and in a hurry. The dermatologists, while nice, arent on the same page about what they recommend (Ive been set up with a different dermatologist every time Ive gone there except once), and arent really interested in what you tell them has worked or hasnt worked for you. It just seems like theyre in a huge rush, and just come in, look at you, make sure you arent having kidney problems from the meds, and refill your prescription. I have never had an appointment longer than 6 minutes, not even my first appointment where they photographed me. The wait, however, for a prescheduled appointment can be up to an hour in my experience. As someone who has struggled with acne for 8 years, its frustrating to be pushed through this quick check in routine every time, when I just want them to pay more attention to my specific case and how they can help.

CA

Carl Walker

I read negative comments on posts by others and was a bit nervous about going to Battle Creek. I had been to the Kalamazoo office twice before going to the Battle Creek office for MOHS surgery. Lots of patients in the waiting room. Fortunately, I read the "what to expect" narrative, particularly regarding the time that the procedure would take. I got right in for the initial surgery by Donn which didnt take long. Then I waited 1 hour 45 minutes before being called back in, being told I was clean, and for the wrap-up procedure which included stitches by Esther. I particularly liked the prayer by Esther preceding .her stitch work. The only negative I had was about 10 support staff that I saw. They were all very polite, but it seemed I never saw the same person twice. But other than the which I expected, everything went well.

KI

Kimberly Gregory

Poor customer service. Only able to see mid level providers that dont appear interested in your history or needs and only seem interested in sticking to a 2 minute encounter.