Mobley Veterinary Clinic

Reviews 7

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Karina Khan

On my third visit there, the first two being positive, my dog was getting a minor surgery on his rear end. I picked him up in the afternoon to find that he smelled of feces so bad it filled the entire room. The smell slapped me across the face the second I walked in. They had left feces on his rear all afternoon, and it was dried on there, caked all around the stitched up surgery site. They only wiped it because I asked them to. Then the vet tech, who was in the room with the doctor, nervously told me that the plastic cone collar he had on his head was new, never worn before, and that it had been donated to them, and I was not charged for it. I had already paid my bill, and I was charged for it, and it was clearly used and it was chewed and slightly mangled. Then I asked if they had any pain meds for him. The doctor told me they had given him pain medication while performing surgery, but wouldnt offer any pain meds or antibiotics. They did not give me any guidance about how to keep the wound from getting infected- they just wanted to get me out of there asap. The dog had a large stiched up hole in him just below his anus. Every vet I have ever gone to before has offered pain meds for post surgeries and antibiotics. Once we had him home a couple hours and he was no longer groggy, he moaned, wimpered, and groaned all night. Mobley was closed by then. I was up with him all night trying to sooth him. In the morning we took him to another vet and they immediately gave him the needed antiobiotics, pain meds, and a new cone collar. Mobley is completely ghetto. Yes, they are reasonably priced, but you can see what that buys. I know of another customer who had one of the vets throw her dogs chart across the room and yell at her to get her dog out of there because he was nervous and acting up. As another customer succinctly put it: Run

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Debbie Emory

I have been using this clinic for 9 years and drive more than 20 miles to get there (passing tons of other vet clinics) because the treatment here is so good. I was referred to them because my 4 yr old dog was incredibly sick and the regular vet could not figure out what was wrong with him. When I took the dog to Dr. Mobley, he examined Obi and called in each of the doctors there, one at a time, to get their opinion. They ended up referring me immediately to the Univ. of TN Vet School. They narrowed it down to about 3 diseases and treated the dog immediately for all of them. If Mobley had not done this, my sweet dog (now 12) would not be alive. Mobley is always honest when something comes up with one of my dogs and says "we could run a bunch of tests, but it isnt necessary." He tells me all of the options and has seen 3 dogs through various issues. He does have a very southern sense of humor, which I adore. Phone calls are returned promptly, no matter how minor the issue. When my 16 yr old beagle had to be put down due to the extreme pain he was in, Mobley was a champion. He gave the little guy treats to eat while the drug took affect. I could tell it got to him, even though he has had to do this hundreds of times, no doubt, in all of his years of practice. They do not allow you to pay for the visit that day (I tried) but say they will invoice you later. It was so thoughtful. He had the dog cremated as I requested and placed in a wonderful little metal urn with "Until we meet again on the rainbow bridge" inscribed on it. They also sent a sweet note the same day. I wish Dr. Mobley or Dr. Robison treated human patients.

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A Private User

Ok so I have given him a fair try and today was our last day as a customer with this clinic. I HATE Dr. Mobley and will NEVER go back there. His staff was friendly every time and loved my dog. The first doctor my dog saw three years ago was rude gave my dog every shot known to man just so he could up the charge. I wasnt sure he didnt work on commission- the more he charged up the more hed make. So I decided- if we stay well only see the guy with his name on the sign surely hed care b/c its his clinic. WRONG for the past two years we have gone to see Dr. Mobley. Last year for my dogs annual exam and today he has been RUDE and made fun of my Weimaraner. He has absolutely NO customer service skills. He talks over you and doesnt listen to the customer. He is arrogant and disinterested in the animal (almost as much as he is the person with the animal). He greeted us in the lobby with "well theres one big dumb animal" I should have kicked him and walked out. If you wouldnt say that to someones child you should not say it to someones pet. The quality of care isnt good enough to put up with the verbal abuse- STAY AWAY from this place!!!

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A Private User

I have to admit, Im holding back tears writing this review. The folks at Mobley demonstrated a care for my dog that I never expected from a clinic. My dog, Mikey, was diagnosed with Perianal Fistulas, comparable to cancer in terms of seriousness for German Shepherds. After searching for treatment options, I was not in good spirits. But Dr. Mobley went out of his way to find research-based methods that stood as an alternative to expensive drugs and risky surgeries. Were not through the thick of it yet, but just to have someone take that kind of initiative made me feel so much more hopeful that maybe Mikey can beat this butt-affliction. Thanks, yall, for this and for being so patient and brave every time Mikey needs his anal glands drained! That smell haunts me still.

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Taylor Schomp

Had a scare with my pup Bailey. She got into too much water at the park and was showing progressively worse signs of possible water poisoning. Dr. Mobley had a full schedule but squeezed me in immediately, and took great care of both of us (Bailey with her scary nausea/lethargy, and me with my tears)! Such kind people, and very wise/knowledgable in their assessments/treatment. Very proud to have such a trustworthy vet just down the street!

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Daxon Edwards

These people have come through several times for me with my cat. They care about the animals and do whats necessary to keep my cat healthy. They are usually easy to get appointments for and the pricing is reasonable. I tried value vets and they are great too but things are much easier with this vet. They really came through for me when my cat was sick and the doctor Fullerton was very clear and caring of my cat.

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Sherry Register

it was the WORST place I could have taken my baby. The (so called) dr. was SO rude, he took my dog to the back for ex rays and oxygen came back 15-20 later and said he had passed I said hes gone and he just about screamed at me saying yes hes gone I had my 2 year old granddaughter with me. I have heard of other people who will not bring their pets there again

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