Category: | Family Practice Physician |
Address: | 3000 Medical Arts St, Austin, TX 78705, USA |
Phone: | +1 512-222-1380 |
Site: | wisemanfamilypractice.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
RA
Ray Beecham
Dear friends, family, military, and anyone willing to listen let me tell you about my first time experience here and let me urge you to never come here even if it was your last resort. Let me start off by saying that my wifes appointment was today December 16th and we had booked this appointment since August. I called them about two weeks ago to their south location and they told me that they were no longer allowing new patients there and that we had been moved to the central location. Okay I thought that is fine and we were told by the receptionist both of our appointments were at 9am. So my wife and I wake up at around 7am to shower and prepare to go. We grab breakfast and then arrive at the central location at about 8:45-8:50. We are struggling to use their machine when one of the receptionists comes out and asks if we were new patients. We tell her we are and she goes back in to check us out. She then comes out and tells us, "oh your appointment was at 830am. Youre going to have to reschedule." I am too upset at this point and go to my car. My wife comes out with an appointment card and its for February freaking first. I have her wait in the car and go back in. The receptionist tells me she could schedule my wife for Thursday but i told her we both work and took off for today. She gives me the number to their office manager Cindy and I leave her a voicemail. She doesnt attempt to call me back or apologize. Then the receptionists tells me there is nothing she can do and that our appointment was at 830am and that they only give 15 minutes before cancelling your appointment. I then tried to call back and cancel all appointments i had scheduled there but I was hung up on, so Wiseman family practice if anyone is reading this cancel all my appointments because if you treat your new patients like trash I would hate to see what it would be like to actually be a patient of yours. My wife felt bad but I let her know she deserves better than this place, and if those who are reading this have considered going there your family deserves better too.
AN
Anon Guy
Dr Jeremy Wiseman is the physician Ive been looking for. He took the time to listen to my broad spectrum of symptoms, did extensive tests, and provided me with empirical based solutions that have been very effective. His bedside manner is unparalleled, and his knowledge is very up-to-date. He communicates very well and is clearly compassionate about his vocation. The only problem is that he is in very high demand, if you get the opportunity to become one of his patients, consider yourself very fortunate. I would highly recommend him and I wish I had found him sooner.
SC
Scott S
Dr. Wiseman is an amazing family physician! Ive been a patient of his for more than two years now. Hes extremely meticulous and spends time answering all my questions. He does not try to rush you out - an experience that Ive had with other physicians. Further, even his staff is helpful and compassionate. He always keeps a clean office. And also, the wait is always short. I cant possibly stress how helpful he has been in my life, especially in regards to providing me with details regarding my health and the choices I have available to me! Thanks Dr. Wiseman!
MA
Mary Edwards
SERIOUSLY HAPPY with Courtney. Thorough, attentive, well-informed, communicative, caring. Loved the telephone appointment follow-up, especially considering I live some distance away. Somewhat put off by the fact that telephone appointment ended up costing $20.00 more than planned because rates went up, unannounced, which is the reason this isnt 5 stars.
MA
Mark Hogan
I have been taken care of by the Wiseman Family practice for years. Experiencing the growth and development over the years has made great services jump to fantastic services. I feel lucky to have been referred to them years ago and look forward to the rest of my improved life because of Wiseman Family practice. Mark
VE
Veda Johnson
It is great to have a medical professional to take their time and really listen to you. FNP Rau is wonderful. Everyone in the office is very knowledgeable and helpful. I think Ive found my forever doctor.
JA
Janet Deaver
The wait was not long. You can have your GYN care here too. I like having everything at the same office. The staff and physicians are very pleasant. Dr. Wiseman is very intelligent.
AN
Anthony Gucciardi
Dr. Jeremy Wiseman is terrific -- an extremely knowledgeable thought leader in the realm of both advanced medicine & integrated wellness. Would highly recommend scheduling a visit.
LA
Lanesia Jones
Love they dont pill push here. They really try to figure out solutions.