Category: | Obstetrician-Gynecologist |
Address: | 1615 Hospital Pkwy, Bedford, TX 76022, USA |
Phone: | +1 817-554-0830 |
Site: | mcnt.com |
Rating: | 3.6 |
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Sherri Hackett
Dr. Vallery has been a very distant doctor for me. If I complained she would just write it off. Basically....calling me a liar or because it wasnt in the nurses notes....it "never" happened. I am in menopause which she is supposed to specialize in and it has been like pulling teeth for her to really listen to me and not just go by the book. When I finally get her and not her nurses, that she put up like a wall for years and years...she just argues with me and talks over me and doesnt want to hear my complaints or because the nurse did not put down exactly how I said the conversation went "verbatim"....it just didnt happen that way according to the notes. Are you kidding me? Like I am making this stuff up. My husband has been thoroughly disgusted with this woman and I would never leave her practice for fear of having to start all over again with a new doctor in this menopause journey which her and her staff has really made it harder on me. "I shall do no harm"? Really? She made me feel small when I spoke to her and constantly interrupted me when I try to correct "her nurses notes" of a situation that I remember quite well because I was the one dealing with her nurses NOT HER ! She even went as far as to tell me if I had a complaint I should of gone to the office manager and when I yelled in the phone that I did....the doctor says: "OH...our last office manager was terrible and you talk to the wrong person"! Like I was supposed to know that! Half admitting she was wrong finally in the conversation when she realized I HAD COMPLAINED !! Jesus...this doctor just proved in the whole conversation that she never liked dealing with me because I was a problem patient to her I guess. I have worked with doctors in Hospital Administration and worked on their level. I may not have a medical degree but I am certainly informed and should not be intimidated by this doctor that her way and her notes are all perfect and that they can remember every little detail better than me when I am the ONE SUFFERING!!!. Bull ! It is like half the stuff I ever cried and cried and complained about in my care or my menopause was not even written down....just what "they" thought was important. Are you kidding me? If a patient is complaining and struggling....you dont make them feel small or try to bully them into believing they never told you things. Just a nightmare. The went from 9/24/14 to 10/6/14 to call me back when I was crying into the phone HELP ME...I AM SUFFERING!!! Then the doctor just tells me if I am not happy I should find another doctor. Bet she doesnt put that down in "her notes" because then it will have "never happened".
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Haylie Merrifield
My mom goes to Doctor Vallery so after I found out I was pregnant I called to set up an appointment and everything was fine I got my appointment the day of my appointment then I called to say I was running a few minutes late and they said I didnt have an appointment turns out they had cancelled my appointment without telling me so I went to another doctor After that I tried to make another appointment and the first time I called they hung up on me and the second time I called they made it very difficult to make my appointment put me on hold for a long time told me I could come in to see a doctor I didnt ask for and then told me I could get in with the Doctor I wanted on Thursday then put me on hold even longer to tell me I couldnt have tha appointment anymore. The staff is very disorganized and rude.
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Nicole Davis
Front desk has always been friendly and courteous towards me. Dr. V explains things throughly and treats me with respect and not just another patient number. Shes great! On ano ther Its hard at times getting the call center to connect you quickly to the front desk. I have found a method to getting connected quicker now haha =)
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Anne Smith
Fantastic doctor! I work in healthcare, going on 10 years now and she is one of the few doctors I have seen sit down with a patient to discuss options. I brought in my daughter for birth control and she took the time to explain options, pros and cons, etc. I am very picky about doctors and Dr. Vallery is one of the best!
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Kayleigh White
I have been going to Dr Vallery for 2-3 years now and I have never had a bad experience! The staff is wonderful; theyre helpful and make you feel comfortable. I always recommend her to any friends looking for an OBGYN.
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Shannon Ozuna
Went to Dr. Vallery after my last doctor moved. Very pleasant!
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Jessica Gonzalez
She has helped so much with my issues and very understanding!
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Tetyana Lopez
This is the worst experience I ever had
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Hien Lai
Like it ..friendly