Related: | bluepearl pet hospital san antonio reviews |
Category: | Veterinary Care |
Address: | 30695 US-281 #2, Bulverde, TX 78163, USA |
Phone: | +1 830-438-2269 |
Site: | countryhillsvet.com |
Rating: | 4.1 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–12PM Closed |
DE
Dee Hagerty
Thank you so much to Dr Patin, Dr Mia and the wonderful staff.... We have been through a tough weekend with two kitties that were adopted from the NB Humane Society. After one of the kitties died, Mia saw the second kitty and diagnosed her with Panleukopenia Virus .. Since it was a Saturday and they are closed on Sunday and Monday(Memorial Day) Mia made sure that we had her number to give her a call if we needed her. I have called Dr Patin many times in the middle of the night because I am such a paranoid pet owner and he has always been there for us. Im not sure what the last two reviewers are talking about, but Kathy is NOT unprofessional or Satan" Kathy has taken care of our animals before when were out of town and I would trust her with any of them. She and the staff have come in on Sundays because we wanted to pick up our animals from boarding and not make them stay another night. Perhaps you were having a bad day, but I know that what you are saying is not the truth. Regarding the cost.. Dr Patin is the most honest vet you will find. He will tell you what treatment route is best, but will also tell you alternatives if there are. He has referred me to other Vets if he felt it was necessary. I interviewed at least 5 different vets in the area before I found Country Hills Vet.. they won because they are the best.. bottom line. From the owner to the receptionist, to the vet techs and the kennel staff.. you will not find a group of people that care for your animals more than they do. Once you go there, you will see that you are part of their family. Thank you for all you do!!!
A
A Private User
Country Hills Vet clinic is the best! The facilities are beautiful, the office staff is incredibly caring and friendly, they always fit us in, and they give pets the best treatment possible! We have been taking our dog, Belle, there for the past two years, and she recently had some really complicated medical issues. They took us right away, and worked with us until we found a treatment option that worked best for her. She was so sick that we thought we would have to put her down, but through their care, shes back at home and better than ever! Weve also boarded her there many times. We often make the reservation last minute, and they have always had room, and we dont worry about her at all because we know shes in great hands!
LY
Lynn Simmons
I cant give them zero stars, so I have to give them one. First let me say that I will never ever take my animals to this clinic. They have a receptionist named Kathy who is completely unprofessional, unfriendly, and unaware of what customer service is. She is extremely hateful and rude, and should never be allowed to interact with the capacity in any capacity whatsoever. I hope one day Dr. Patin will see this review and see what a venomous viper he has working for him. Im new to the area, and I have five animals for which Im seeking a new veterinarian. Hell never see any of that money because the initial point of contact, Kathy, aka Satan, cant act like a professional over the phone.
CA
Carin Bryant
Country Hills has been our cats vet clinic for 5 years and counting. Dr. Patin is exceptional and we LOVE their staff! They have also recently added grooming services. LOVE LOVE Gretchen! She is great with our 2 cats and WE LOVE how they look! I refer Country Hills Vet Clinic every chance I get. GREAT staff, clean facility, VERY reasonable, and Id like to think our cats like them too! :) Just want to add that even when I moved to Atascosa; I would drive an hour to their facility for their appointment/s. When you find THE BEST, you stick with it. The commute is well worth it! Back in Bulverde now and loving it!!!
DE
Denise
I know Kenny Patin on a personal level as well as a professional level and he has integrity and runs a top notch clinic. Country Hills staff and Kenny have got to be some of the kindest people I know. Each time I go in Im greeted with a smile and the best service. I called in to order flea meds for my dog and they delivered it to my front door with no additional charge so how is that for service? They are the best and come highly recommended!
CH
christroseaudrey
Dont go here. This vet is a money loving individual who preys on peoples vulnerabilities with pet emergencies. He charged us $2,000 for our pet to receive an I.V. and seizure medication. I think that if your smart youll do your homework and find someone who is willing to help your pet and not swindle ever last penny he can for his own usage. Im so upset, Im done with these types of characters and now have found a new vet home.
KE
Kelly S. king
Best vet I have ever taken my pet to!! Thank you Dr. Patin for taking such great care and compassion with my pet/ner (partner) of 16 years.. I thought for sure he would have to be put down, but you gave me a little more time with him. I truly appreciate your kindness and professionalism.. and your front office ladies are very sweet and compassionate as well... again, thank you so much from me and Topcat!
YV
Yvette Robinson
So far I cannot complain about this place spoke to Lisa and Dana there theyre both wonderful! We still have not received our puppy that is to arrive in about 2 weeks, so were looking around for a vet in our area. We called first then drove out to meet the staff and see where the office is. The staff makes you feel right at home!
J
J W
My first experience was 14 years ago approximately. I have never had a bad experience. I now live in the city with a Vet about 200 yards from my house. I still drive to Country Hills because Ive found Dr. Patin to be honest and practical. Glad to see his business continue to grow but maintain great service and care.
GR
Gretchen Kaufmann
We have been taking all our animals, large and small to Dr. Patin since he opened his practice in Bulverde, many years ago. He is an outstanding Vet. His staff is friendly, knowledgeable and professional. The clinic is modern and immaculate.
LA
Lacy Menchaca
What a friendly and attentive staff. Toom my cat for a amputation consultation that another vet said he needed. Country Hills diagnosed him with severe arthritis and saved his leg!!! They were thorough and professional. Highly recccomend.
SH
Sheli Patin
The very best clinic and wonderful staff...offering services for small, large and large exotics! Dr. Patin, is an exceptional veterinarian , with over 20 years of practice in Bulverde!
RO
Roland Perez
Dr Patin and the crew are top notch. We drive 30 minutes one way from NE San Antonio to bring our bulldogs here. Worth every bit of it for the care they give.
AN
Anne Vandermost
Got me in right away with a doggie emergency, very friendly service. Will make it my regular vet. Facility was clean an beautiful.
S?
sᴀɪɴᴛ ᴇᴍᴇʀᴀʟᴅ
I know everybody there, and somebody in my family is a receptionist. Lynn Simmons is just hateful. Shes a venomous viper.
DE
Dewey Owens
Excellent facility and care. Be it for small or large animals, its the best around. Always clean. Friendly employees.