Category: | Medical Clinic |
Address: | 1020 S State Hwy 16, Fredericksburg, TX 78624, USA |
Phone: | +1 830-997-4353 |
Site: | hillcountrymemorial.org |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Jasmine Salinas
The worst. HCM is usually slow. It always takes forever to see the doctor, but tonight was the absolute worst. Went in at 4 something for my 1 year old. After answering all their questions, got into the room to see the doctor by 4:36 a.m. About ten minutes into the wait my son starts throwing up, his heart monitor spikes and no nurse stops by to check on anything and the machine wont stop beeping. Five minutes after that the only visit we recieved was to give him a dose of meds. Another tenish minutes pass and he throws up again, machine goes off again, no check up from the nurse. 45 minutes into the wait I politely asked to be discharged, all of a sudden the doctor is on his way and Im made to wait another ten minutes to see the doctor after Ive already asked to leave. Politely I tell him my sons regular had agreed to see him first thing at 7. After that the nurse rudely comes in to tell me I can just see myself out, as Im walking out I get to hear the nurses talk trash about me. No kindness left in the ER. I could have waited those 2 hours at home instead of sitting in the er getting the same result. Nothing.
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Gary Brunner
We value HCM and consider ourselves fortunate to live in Fredericksburg. In fact, we are regular contributors, and HCM is named in our wills. That being said, we were recently unimpressed with the "remarkable" care we received from your laboratory. We were planning a trip and wanted to get away early, but needed to get routine blood work done for our upcoming physical examinations. So we arrived at 7:30 a. m., and were the first to be seated in your laboratory waiting room. Then, another woman came in and sat. Then two men joined us. Finally, about a half hour later, my wife was called in. She came out. Then the other woman was called in. Finally, over an hour after our arrival, our "routine" blood samples had been drawn and we were on our way. This needs attention. Respectfully, Gary Brunner
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mommy boo
Initially, my husband and i were sure this would be a horrible experience. We were in the ER with suspected flu. 4ppl that came in after we did were called bck as we sat in the waiting room for over an hr. I am well aware that they take patients in the order of most sever, but the ppl that had gonna ahead of us were suffering from extremely minor things, head ache, back pain ect. I can say however, that once we ened up in the care of our nurse, Cindy, Everything turned around. My husband and I recived amazing and compationate care from her. She even went out of her way to give my children popsicles, and crayons and a coloring book. Our time with our MD was very breif, but i didnt mimd it because our Kickass nurse kept us informed every step of the way.
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MongerD Fun
Worst place to inquire to for job postings. HR manager and recruitment staff are rude, unethical, and have limited knowledge on customer service. Now the HR managers job is posted and HCM is using third party recruiting firms to fill vacancies. Problem is current HR rec staff still carry on the unethical rude behavior. They will be fired once a new HR manager cleans house.
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Deserae Ahrens
The worst service ever the night nurse came in and was so rude i came in with a full blown migraine no relief at all and accused me of being addicted to narcotic medication there just plain out rude and have no good bed side manners i will be getting ahold of someone with higher authority Dont go to this hospital if your looking for help
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Michelle Ramos Phillips
Not a thing today! Hill Country Memorial Hospital ER has lost its hometown Dr.s love and kindness and RESPECT for sure! Today was the most horrible experience thrown my way. Although, 2of the nurses Ive recognized from past still is holding on to what this hospital started with.. That being kindness,love & respect!
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MIKE H
amazing level of care with that hometown feel. My dad had a large blood clot in his lungs and I was initially skeptical of the hospitals ability to deal with such a life-threatening incident, however they were quick to diagnose and treat him. I truly believe they saved his life.
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kasie cole
Absolutely horrible. Went in for chest pain and shortness of breath with a known heart condition. The doctor, Dr Ombaba did not even see me. Nothing was explained, no treatment of symptoms basically a huge waste of time and money. Do not go unless you want the worst care possible.
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Gloria Lopez
I love HCM greaT ER.staff. I was put in a room in miNutes.was giving Iv.in seconds..for dyhydration.And kept comfy.until my blood pressure came down.awsome nurses.Dr.was great.Thanks HCM.for taking care of me.while on a visit in fredricksburg.
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Robert Schmid
If you are going for actual care, its a great place to go. If you are just getting lab work done find someplace cheaper. They are far overpriced for simple lab work.
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Ax movieee
La hospitalidad es excelente! Gracias a todas las emfemeras
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Janice Green
Wonderful people, treated my friend and I with such respect
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Jera Grounds
Visiting hours are 7am to 9pm.
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Bob Gregory
Best er ever