Houston Skin Associates

Reviews 8

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A Khan

I went in their for a small procedure. The doc was fine. After the procedure I was told I needed to take antibiotics. Never gave me a prescription. Called the next day to get a hold a of the person in charge of handling prescriptions but no answer. Well, in order to talk to a person you have to select 1 because that is new patient/appointment in other words $$$$$. Anyways i explained my situation and the woman said it should have been sent to your pharmacy. I told her I did not put down a pharmacy when I filled out the paperwork. Then she said let me look and said ok i sent out the prescription to your pharmacy, after I told her where to send it. I said ok. What am I picking up(name of drug)? She said let me look sir. Came back and said the doc did not prescribe you anything. I asked then what did you send to the pharmacy? You might find it hard to believe but that happened. Then I got transferred to head honcho type person. It goes to her VM, but she called me back. Very stern voice saying I understand you have some questions about your procedure what are they? I told her I dont have any questions about my procedure I just need to know about my antibiotics. She said the nurse said she gave you a bag but you left it in the room. I could have believed her and said, hey may be I did forget, but here is the thing I did not and after paying I went back to the room to ask her a few questions and waited in the waiting room for her and the doctor to come and answer some questions. Still no bag, usually docs and nurses are always checking if their patient got everything. Anyways as I am explaining to this head honcho lady she said sir Im not here to argue with you. When did I argue? I said maam Im not arguing, Im explaining to you my experience so that you understand. She laughs and says you are upset for no reason come and pick up the bag from the front desk. I was baffled at their level of customer service. I mean in this day and age. She kept talking over me and saying if you have any questions about the procedure and that I am arguing with her. I kept telling her Im not, this not how you treat people. BEWARE!!!!! Make sure get your bag of antibiotics and if you dont get it dont turn back and look keep walking.

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Anna Vu

I became a patient of Dr. Tyring two years ago at the Museum District location because my cousin said, "Hes the absolute best." He has a dry personality.. not much of a talker.. but was very quick & direct with his examination. The medical assistant who brought me back & assisted with the exam was nice though. I was just happy he was able to diagnose my issue & help me move on with my life. The overall experience was just alright to me so I didnt feel the need to go back for my follow-up. It wasnt until this summer that I decided to go again because a new skin issue arose. A friend of mine highly recommended Dr. Robare & I was ecstatic to know that she worked at the location right by my house. I had to see her a couple times because my situation was so severe. Each time I went she was very thorough & showed so much empathy towards me. The medical assistant, Laura, was also extremely sweet & took her time to listen to my concerns. Dr. Robare showed concern for my well-being & took every diagnosis into consideration. Its been one month since she last treated me & my skin has improved SO MUCH. I plan on seeing her again soon just to make sure everything is in the clear. Im very grateful for what shes done for me.

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Dani Stedman

I saw Dr. Samantha Robare-Stout and she was OUTSTANDING! This was my very first dermatology appointment so I was a bit nervous, but figured its about time I have a full-body check after basking in the sun for years without sunscreen. The front desk staff was extremely friendly and welcoming, as well as informative and helpful in getting all the information I requested. I had less than a five minute wait before I was called back into the exam room. When Dr. Samantha Robare-Stout came in, she was extremely friendly, professional, and attentive. She managed to do a full-body check on me without making me feel uncomfortable and awkward, which I think is an accomplishment on its own. She had answers for all my questions and was actually honest, as opposed to so many doctors that just want to biopsy anything and everything for extra money. As I checked out, even the ladies back there went above and beyond in friendliness and made me feel so welcomed. I will definitely be coming back! Overall, I was extremely satisfied with the entire experience.

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Amber

The doctors here do not care about you and your problems. They literally rush you out the office and prescribe you anything without really examining your skin . My doctor only addressed one of the issues that I had and perscribed me medication that was not in network with my insurance after specifically telling her that I want a medication my insurance will cover. The reason being because this is the 2nd time I came to this office and they perscribed me medication that was not covered. Now I need to get in touch with someone at this office and of course no one answers and I will be surprised if someone gives me a call back. If anyone knows a deremotologist who is really good please let me know because I am looking for a new one. Thank you.

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Rosalyn Sebolt

I was originally diagnosed with eczema by Dr. Robare last year. I didnt return until the other day, because it had spread and gotten worse. She then re diagnosed me with Plaque Psoriasis and Psoriosis in my lower back and prescribed Otezla. I do like Dr. Robare even though she is very quick and in and out with her patients she does a good job with diagnosing. I was originally diagnosed with eczema because of the symptoms presenting at the time. When I came in there were new symptoms presenting and she was able to give the right diagnosis.

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Jim Mcclure

Dr. Campbell was great. When she left I was forced to give my phone, email, text info to something called Zacdoc. When she left Zacdoc sent me hourly email, text and voice mail reminders of my five pm appointment on Monday with her replacement. When I arrived at 290 and 6 location the receptionist informed me that the Dr. I was to see was in Texas City. That would be a 2 1/2 hour trip. I simply cancelled the whole mess. They must be incompetent if they cannot tell you ahead of time where to go.

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Pablo Ernesto Alfonso Borges

Dr. stephen tyring is a bad doctor, because my wife had appointment last June 17 and lasted only three minutes consultation, the doctor just looked at what I had my wife on her skin and sent a drug without knowing what it was I had actually. In conclusion the drug cost nearly $ 400 and 1 week my wife had completely burned skin and burns a lot, did not resolve your problem and created another problem.

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Chris H

During my 4 minute rushed exam, I was misdiagnosed and in pain for weeks. I believe if the doctor would have taken the time instead of trying to heard me through like cattle that wouldnt happened. The only reason why I did not give them one star is because I went back for an explanation and a second doctor diagnose me properly. Although it was two weeks and double the payment later.

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