Northwest Houston TMS Center, James R. Wright III, M.D.

Reviews 3

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Tania Acosta

ONLY giving a 2 stars because they used to be so wonderful. I am making review under a friends account since I do not have a google account. I saw Dr. Wright only 3 times in 6 years but saw the practitioner all the other times. I was diagnosed with what they said was bipolar II disorder. I honestly felt relieved that it was something other than my marriage that was beating me down. I was in a miserable marriage for YEARS. When my daughter was born, I hit rock bottom and thought that I was losing my mind. I had a nice easy answer... Bipolar II disorder. This was shocking to everyone as I am normally a very positive person but always had attention issues. I assumed I would hear I had ADD or something but not bipolar. After talking many many many times about my spouse at the time, and disclosing that he had hit me... I was medicated more. I feel like I lost so many memories of my daughter growing up. I was a zombie till I took myself down to half the meds. It didnt seem to ring any bells to the nurse... and Dr. Wright never reviewed my treatment plan after I complained about the medication. The staff... wow... where to start. They try to seem like they are on top of things. Back in the day they were. I walk in one day and I am told I owe money when I have 100% coverage. One of the rarest insurances that there is, but I owe money?? I ask them to send me proof, they say it must be an error and go on with my appointment. Again, I go in and I magically owe money from something my insurance didnt cover... when it covers 100%. I cancel an appointment too late for their liking when they said they would fill it, and I am charged 75 bucks PLUS now this charge is back on my account for something they are saying insurance will not cover. Come to find out, this is a charge from back in 2012!!!! 2012!!! I am just now finding out about it. This was my ex husbands insurance and should have been covered in the divorce or by him. NOW I am told that they will not allow me to leave a message for the nurse, who knows what is going on, and I can not make an appointment either... not till I come up with almost 300 bucks to see someone who could care less about my mental health. So after these years it has become obvious that this is only about money... after 6 years. Here is the beauty of this whole story... I am NOT BIPOLAR! I found a new Dr. that did a full assessment. She backed me off the medication, all medications and I am NOT Bipolar. So many years of my life are gone. I have lost memories to these medications. I have gained over 60 lbs. I spent THOUSANDS in co pays and prescription costs.... it turned out, I was in a terrible marriage that caused me to be depressed. You would think that finding out your patient was hit by her spouse would have you reevaluate your approach but no. So in a way, maybe I should give 5 stars... If it wasnt for the crappy change of staff, policy and miss charging, I would still be seeing Dr. Wright and still be on this terrible medication. NOW, I am 11 lbs lighter (2 months later), I am not on any medications and I am making new memories. The worse part is, I sent a friend there about 5 years ago who ended up being committed because she tried to kill herself.... She went to UTMB and was taken off all the meds he put her on. She is now completely recovering and no longer suicidal. She is also seeing a new Dr. I am sure Dr. Wright is right some of the time, but please question him if something seems off... and forget seeing him often.

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Jetaun Haile

CAUTION: do NOT send your friends and love ones to this office if they are in dyer need of mental health treatment! There could be a possibility of misdiagnoses or an increased decline in their condition, if you care about your friends and love ones please find an inviting practice that will be willing to work with you and do the biggest thing...HELP you! You definitely wont get that treatment here at this place, Dr. Wright was ok, laid back so he seemed, what does he care hes getting paid anyway, lets hurry up and diagnose you so I can get that check was the attitude. However the staff is who I have the biggest issue with which is a reflection of Dr. Wright and how Im assuming he likes his business ran. The receptionist is the biggest C**T Ive ever met! She is always super stoic, DRY, never in a good mood and is never willing to help with anything! I drove there all the way from the other side of town and was 2 mins late for my appt and I was not seen! Apparently they have a 5 min grace period for appts, but she never budged to maybe go see if dr. wright would take me or anything! She told me that I had to pay 85 dollars to reschedule an appt...I have insurance..FULL coverage, 85 dollars is more than my co-pay! If I was really needing psychiatric help I still would have been turned away. You have to pay every time you go to pick up your prescriptions anywhere from 10-25 dollars AND you have to pick them up, or they mail them to you! Come on people its 2015! Ive been places where they have electronically sent over my prescription and YES it was a "C2" (category 2 on the controlled substance list). The receptionist lies to you and says that she will check on things but simply walks to the back and waits a couple mins just to say that she did something! She was RUDE every single time Ive been there, I am in the medical field and when I learned this stuff they emphasized on empathy and therapeutic communication ESPECIALLY dealing with mental health patients, this staff knows NOTHING about that. This place is a pill mill and all they want is your money! If you are wanting a script and you have money and can deal with the air headed, stoic, unprofessional receptionist and unorganized staff then go right ahead! They call patients because they get their "scheduling mixed up" and then when you get there you get treated like youve just been released from prison! They have a 5 min grace period but then they make you wait for 20 mins until you are seen for your appt. AGAIN I dont recommend anyone going here that is expecting to receive any help!

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Debra Hamidian

I have seen Dr. Wright since 1997. I have bipolar and a traumatic brain injury. In 1996, I had my car accident, After 6 months, I was still suffering from many cognitive issues. Not able to return to work, my employer suggested going to Dr. James R. Wright III. He said he didnt know any other psychiatrist who could do a better job getting me on my feet again. My husband heard that from a couple of other psychiatrist, as well. After a 16 months of seeing him, I was back on my feet where I could return to work even though left with some cognitive difficulties. He taught me amazing ways to work around my new brain deficits. Before having hiim as my psychiatrist, I was diagnosed clinically depresses when I first started seeing him. I had issues with meds not working for periods to not need them at all. It was evident to him this was bipolar. It took awhile to find the right med. When he did, it changed my life forever. I have absolutely no depression and suicide never crosses my mind. Its funny, sometimes I do think hes dosing off but he knows everything I have said. Jean is the best receptionist I have ever seen in a Drs office. They have a couple of others who are new that cant match up to her. I was disappointed but realized Jean is hard to match. They are good, too. I find it hard to find a good Dr and an excellent employee of his to greet you at the front desk.