Smile Image Dentists

Reviews 8

DA

Dang Nguyen Khanh

I came to the Smile Image Dentists for cleaning my teeth, and Dr. NGUYEN recommended me to do the root canal for one of my tooth. This tooth was filled long time ago and I didnt have any problem with it. I trusted her and let her do the root canal for it, and the problem started from here. After the root canal, my tooth was pain. She gave me some kind of antibiotics to make the pain gone, and she crowned my tooth. I felt a little uncomfortable with my tooth after the dental crown, but I think it will be ok later then. Unfortunately, I got pain in my tooth two months after that, so I came back to Dr. Nguyen. She said my tooth got infectious after the root canal and gave me the antibiotics again. She said there was a kind of bacteria in my body that caused the infection, and advise me to extract the tooth if the antibiotics doesnt work. The antibiotics didnt work. I suspected what she said and I went to the endodontist for checking up. The endodontist said there was a fracture at the bottom of my tooth and it caused the infection. This tooth was unrestorable and I need an extraction for it. So there were two cases that could happen with my tooth: 1) My tooth had fracture before the root canal 2) Dr. Nguyen caused the fracture in my tooth during the root canal. Its very slightly percentage that my tooth has fracture before the root canal since it was filled for more than 15 years and I dont have any pain or any problem with it. Even when it has fracture before, she should recommend me to extract it at the beginning instead of doing root canal, crowning, and extracting it. Its most likely that she caused the fracture in my tooth during the root canal. I extremely disappointed on the quality of her works and her explanation on the reason of the infection since she blamed on some kind of bacteria in my body. If so, why didnt the infection happen with the root canal that I did elsewhere before (2 of my teeth). I did the tooth extraction this morning before Im writing this review. It totally costs me $1300 (root canal, dental crown, and then extraction) + one tooth. Its ok if you do the clean, deep clean, or some simple things for your teeth there. I DONT recommend any complex procedure from Smile Image Dentists.

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TI

Timothy Clark

Dr. Nguyen is an excellent dentist and personable. The staff there is friendly and professional. Often if I show up early, I get seated before my appointment time (a good thing). I would recommend this dentist. Added bonus, it is right next to a cafe that serves shakes (opens at 11:00) in case you wont be able to eat for a few hours. There is a McDonalds in the parking lot as well if you prefer drive-through with a numb lip.

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TO

Tom Figueroa

Went in to have a cap re-cemented. Dr Nguyen cemented the tooth crooked. As a result, the tooth cracked and now I have to get a dental implant. Office personal are very nice (they have to be) but my feelings are....Dr. Nguyen is not a people person and would rather be in some other profession.

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VI

Victoria A. Azpuru

I couldnt have found a better place for my dental work. DOr Doan and Dr. Nugyen are the kind of doctors I have not had ever before. They are kind, understanding, do not rush while they are doing their work. The staff is great! In all, I am happy to have them takin care of my dental problems.

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JO

John Johnson

These professionals are the greatest from the clerks to the dentist, total office excellence. Prices are great and the service exceptional; the craftsmanship of the doctors are precise and consistent.

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ST

Stephen Hammerle

I have been going to smile image for 10+ years. I Always had a great experience. The office is always very clean and the staff is extremely friendly.

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SW

Swyft Wing

Dr. Kim Nguyen and her staff are very professional and respectful. I would highly recommend this location.

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MA

Mark Rohlfing

They cannot get their insurance billing correct. NIGHTMARE.

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