Rio Grande Regional Hospital

Reviews 3

DA

Dani Dani

You can read, share, or ignore this if you want. Im putting something so personal and painful out there because i dont want this to happen to ANY one! When i was five months pregnant, i would get abdominal pains. I asked my doctor and 2 other girls who had previously had babies if it was normal, all 3 answered yes, that my uterus was just growing, my doctor even made an ultrasound and said everything was normal. A couple days later, i went to church with the same pains a little bit stronger this time. I went to the restroom just to find out that i was bleeding. I panicked and asked the lady i went with if it was normal to bleed. She told me she would ask but It wasnt until i started crying of pain that she asked someone and they told her to take me to the hospital right away. She took me from edinburg to the Rio Grande Regional hospital. As soon as i got there they got EVERYTHING wrong starting with my name, address and phone number. After giving me a check up they told me that they couldnt stop my contractions and that i was dilated enough to give natural birth to my baby but that she wouldnt survive because she was 5months. It tore mine and my babys fathers heart to have heard that. They sedated me and waited for about an hour or two until my water broke. My baby girl wouldnt stop moving inside me. our family touched my belly telling her to be strong and that it wasnt her time to come out. I couldnt hold her anymore so i had to give birth to her. I was hoping for a miracle to hear a babys cry. Nothing. I held her and me and her dad gave our good byes. And to make things WORST is that when i had chosen and written down with phone number and all the specific funeral services i wanted to pick up my daughter, the hospital did everything wrong because i called the funeral home and they told me they never picked up my baby. I called the hospital and they had told me my babys body wasnt there anymore. I was so mad and even more hurt that they would make a mistake so big like that and i didnt have a clue where my baby was at or who had taken her. I would call and call back they would talk rude, send me to other lines and hang up on me. I didnt stop calling. It wasnt until i went personally to the hospital and they said that they made a mistake and let another funeral home take my daughter without my authority and that they had called the one i authorized to pick her up. The next day later the one i authorized called me and told me they had picked up my baby. I was in doubt and asked to see her personally. After all that I got to see that it was my baby girls body. What that hospital did was unprofessional, they added so much more pain and mental problems into my situation!!! My daughter lilly was born may 9 2015 a day before mothers day. Her due date was sept 19, 9 days after my 19th birthday. I dont want anything like this to happen to anyone!!! Bleeding is nothing normal! I definitely would bever recommend the Rio Grande Regional hospital for anything at all!!! This is all just a pain i can never get over with and i would like other mothers to be, to know this because this is the worst thing a mother could ever go through and i hope this message can warn or prevent something tragic!

GA

Gabrielle L

This hospital is a real piece of work in the scheduling, and billing department. Nurses are nice and the care is ok. Let me start off by saying my recent experience. I had a surgery for the afternoon, of course I followed the directions and called within the aloted time period being from 4p-8p the day prior to my operation. Upon calling scheduler tells me to be there at 6a. I knew this was wrong because my physician told me the operation would be in the late afternoon. Of course the scheduler said that the time as right and I had to be there, the man seemed rushed and seemed like he didnt want to double check and what was I going to do? Not show up and miss my appointment. And being that the time I called the doctors office was already closed I couldnt confirm. So I tried Calling back literally 30 minutes later because I knew that the time was wrong and I wanted them to call and confirm with the doctor, time being around 530, need i remind you it is within the allotted time period that they give you to call. No one answered. So I have no choice but to pack up my 2m old at 4 in the morning (since I live 1hr away), my first grader had to miss school, and my husband had to take off work, to be there at 6a. Im almost completely prepped for surgery, when they come and tell me its not until 130p. Which I knew, and after my husband and I expressed we were very upset because we knew the surgery wasnt supposed to be until the afternoon, they told us the scheduling department got to Go home early the day before, which is why the guy gave me the wrong time and didnt care to confirm the time even though I was persistent that 6a did not seem right. That being said, we filed a formal complaint against the scheduling staff, which we got a letter stating we claimed poor care from the nurses (which is not true my nurses were outstanding) and a complaint against my doctor, which is also untrue because it is neither of their fault the scheduling person was too much worried about going home instead of confirming.

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Legna Reyes

Horrible experience, my Dr never appear at the delivery time.. nurse never called Dr when my babys heard was stopping..and when she finally did..he never answered call..and that because i was scheduled by the Dr. So they took over two hrs to decide for emergency C-section. My baby died and was resuscitated.. then they wanted to insert a GT (tube on stomach for feedings) instead of giving ST (therapy on his mouth) Dr on NICU told me.. what ur surprised..i told u he was dying . Its a tube to eat. And another Dr.. wich i remember each name.. told me not to worry for the NGT (tube on nose to the stomach) that babies dont feel. I did answered to each one. And when they found out i was a nurse.. their attitudes changed. And some even hide to not explain. A nurse give a sedative to my baby not even 12 hrs after he was remove from a stronger one..cz they wanted to c if would open his eyes, he never wanted to use gloves, when suctioning. And another almost connect the feeding with out checking for placement.. that tube could of being on babys lungs a drowned. Now my baby is on therapies.. that i requested..and he eats with a regular bottle..never need it a GT. I had to stop working..being taking care of my baby..since it got out with RSV. Which i didn know at the time he got it.. he was readmitted 5days later to another hospital. RSV 6days to show.. no one on fam got it.. and the few hr i wasnt there who knows how sterile they where. They also use they personal cells and tables on NICU.. to b on Facebook and play while working.. and around machines that are keeping babies alive.