Texas State Optical - TSO - Spring

19752 N Fwy Service Rd, Spring, TX 77373, USA

Category:	Doctor
Address:	19752 N Fwy Service Rd, Spring, TX 77373, USA
Phone:	+1 281-288-7026
Site:	springtso.com
Rating:	3.7
Working:	9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–2:30PM Closed

Location

Photos 14

Reviews 15

Alexis Salinas

I went here with my prescription from another doctors office because i couldnt find any glasses i liked there. The customer service from the lady i had was great, she really helped me find my glasses. She said it was going to take 7 to 10 days to come back i waited really exactly 1 month until my glasses came back but when i called a week before that to ask what was the problem havent got any calls on my process or anything the lady that answered the phone said they were there they just had to place the lenses in. Then when i called the next week the lady that answered asked me to hold a UPS just came in & let her see if they were there, well they were so the person the week before lied & the initial lady lied initially telling me it would take 7 to 10 days. For this I will not return to this place. If you dont mind waiting for your new glasses for over 4 weeks then this place would be fine for you.

Jason Ehrlich

My entire family has used this TSO for years, through multiple employers, Vision Insurance plans and residences. Dr. Elle has always taken the time to answer my (many) questions and I have never once found any reason to doubt her competence. The staff is friendly and good at what they do, and my wife and children are comfortable with them as well. Through at least 10 pairs of glasses and countless contacts I have never had a single issue with the service that my loved ones and I have received, nor the quality of the products we have purchased here.

A B

I am a first time contact wearer. Dr Faz examined me. She was patient, understanding and attentive. I had to go back a scond time during my trial for the contacts while my eyes were adjusting because I thought I lost a contact in the back of my eye. She checked. Luckily I hadnt. I couldnt have asked for a better doctor to work with me during this transition because my was so tired of wearing glasses lol. I plan on bringing my son because he will soon need glasses. Thanks for being great Dr.Faz

M. Perez

I purchased glasses for me and my husband in April, it has not been a year yet but my glasses got unhinged and his broke. I was told whenever we made the purchase that our glasses would be covered by a one year warranty at no cost to us should anything happen with in that year. Now Im in their office and they are telling me something completely different from what was told to us. They want me to pay half price on the frames. Do not over pay to get told lies!!!!

Gerard Brown

Extremely rude receptionist. Its all a money thing its all about how much they can charge your insurance. If you ask to speak to the doctor you cant get past the guard dog receptionist. If you visit this place of business be very mindful of what theyre charging your insurance, and make sure that you get exactly what you want.

Diana Flores

Very helpful, happy to help and give nice advise. Staff is very professional and kind. Caring and attentative. They do anything to work with your insurance. 1st time here and I love it. Will now make it my all ways to go to place for glasses and contacts.

Belinda Gustin

The Dr was hands down the kindest, most patient Dr. that I have ever experienced. She was excellent! The whole staff were extremely good to my daughter and I in a very complicated eye problem. I wouldnt go anywhere else now!

Brandi Neal

Ive been coming here for a few years and I cant see myself going anywhere else. Its very family oriented, Dr. Faz remembers my name and its just a very comfortable environment. I would strongly recommend coming here.

Marc Renteria

I would not recommend!!! They try to trick you into getting a eye scan for 39.99. Ive gotten my eye check for years at many different location and NEVER been turned away because i didnt want to get my eyes dilated.

Felicia Adams

wonderful service and ladies were so nice to my 4 year old as I was getting my eyes checked, I will go here again for my eye service!

Noemi Milanez

The doctor was not good and said that my vision was the same he examined me within 5min not helpful at all it is all about the money

Terri Espinosa

Dr. Elle and her staff are true professionals. Dr. Elle is so cute and sweet-takes time to get your script correct- I can see

Maria Vences

The doctor is super friendly. Super recommend this place.

Teo Lopez Jr

The doctor is great...the staff is super friendly

Nicholas Hansarik

Excellent, family oriented