Category: | Veterinarian |
Address: | 5748 S Redwood Rd, Taylorsville, UT 84123, USA |
Phone: | +1 801-967-5448 |
Site: | banfield.com |
Rating: | 3.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM |
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Ethan Keller
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog had an emergency West Valley could never get him in. When I called Banfield in Taylorsville they always got me in. Dr. Huelin was so great, she showed that she cared about my dog and his health. First time I took him into her he had pancreatitis, she did testing to make sure that is what he had. She gave me a special diet that he had to eat for awhile. After eating the special diet for a while I could change back to his regular food, but he got sick again, I called West Valley they where booked and couldnt see him. I once again called Taylorsville and they got me right in. Did more blood work and more tests, he now has to be on the special diet the rest of his life, but not only did she explain everything so I understood her, she truly cared about my dog which means the world to me. Dr. Huelin is now my main vet. I cannot say enough good things about her. She has been the best. I also love there insurance program as well, it has saved me so much money! Now all 3 of my dogs will see her from now on. I will be a Banfield customer for life. Thanks, again Dr. Huelin!!
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Sunny Washington
I wouldnt recommend any pet owner take their pet to the Banfield facilities. We took both our dogs there for over 11 years, paid tens of thousands of dollars for their insurance plans, surgeries, medication, etc. but at the end realized what a huge mistake we had made. Most recently we lost our lab of 11 years. When we needed Banfield the most, they turned us away even when they knew that we had insurance at their facility. Because it was an emergency situation, we called another Banfield location on Redwood Road and they turned us away as well because they said that the doctor was on a lunch break. We ended up at Lone Peak Vet in Draper and they took us in immediately and even went the extra mile to transport him to an emergency facility without charging us for it. It was the first time for us to go there and we feel that they treated us better than Banfield ever did in the 11 years. Dont waste your money and dont risk your pets life in Banfields hands. When Banfield heard that we lost our pet, they did call us and let us know that both of their centers should have never turned us away. However, when we needed them most, they refused to see us
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SARAH DAHL
Can I rate this place negative stars? Spent the night at an emergency veterinary clinic, we were referred to this location as it was open on sunday. We drove up from lehi to be there when it opened. My kittens leg is broken, obviously as it was dangling, and I was refused service. Because "We have pets here that have appointments". I pointed out the sign on the wall that states injured and sick pets will be seen first. She said that only applies to those with appointments . WHAT GOOD IS THE WELLNESS PLAN IF YOU TREAT YOUR CUSTOMERS OF 14+ YEARS SO POORLY. DO NOT GO TO THIS LOCATION. The staff have no hearts, and are very rude in the way they talk to others. NOT IMPRESSED.
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Rachel S
We used to take our dogs to this facility, however ever since Dr. Pozzuoli left it sucks. I have been called and given devastating news on my dog, to only have a call later saying they took the wrong sample from the wrong dog. We have been turned away so often by this location with a cold-hearted woman at the front. Any emergencies and you can forget coming here even during the day. If you dont have an appointment - expect to spend $$$ somewhere else because they turn you away. All of the good employees leave.
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Tonia Blockovich
My dogs have been going here for over 8 years, I never really had an issue with them until today. My dog is sick and needs to be seen. They told me they were booked until after the new year and to call another banfield. I get that you have your regular healthy dog check ups but I think it is a joke that you keep nothing open for our sick babies. I am not impressed at all. Think I will be searching for a better vet.
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Sabrina Lewis
despite having it posted next to the desk that "sick and injured pets will be seen first", I was turned away with a dog that was trembling, clearly in pain, not taking food, and had a DISTENDED ABDOMEN. I am even a wellness plan member. Horrible, lazy, uncaring service.
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shaylee cram
My cat of 14 years was dying and I brought her in to help ease her passing. Everyone was so kind and understanding, but professional. I was by myself and they really made it as easy as possible. Im so grateful for their customer service and human kindness.
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Aubree Prejean
Absolutely the best! Banfield has gone above and beyond to take care of my pets. The staff is very friendly and knowledgeable. Highly recommend Banfield to anyone who loves their pets!
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Tatiana Talbot
Banfield is awesome. I love Dr. Huelin. The only thing that bugs me is that the vet tech calls my cat "Mittens" her name is definitely not Mittens. Drives me crazy.
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Aubree Erickson
Amazing doctors with such a caring staff. I take my German Shepherds and get treated so well. We will always bring our pets here!
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Toni Compton
They have taken very good care of my Teensie. And they have an awesome pet insurance program. Very helpful staff.
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Kassi Cavender
Was actually at the store shopping for things, but the hospital seems nice as well
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Kiwi Gurl
Doctors there are nice, convenient or shopping , grooming and vet appointments
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Justin deboer
Very expensive vet care
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Terri Prince
Great vets! Very clean.