BKP Dental

Reviews 15

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Natalie D

BKP Dental has one the worst accounting staff I have ever met. They are very unpleasant and unwilling to work with you if there is an issue. I went in for a cleaning and after a couple of weeks I received a phone call indicating that their office had incorrectly billed my insurance and that I owe a deductible payment. After I straighten it out with them they apologized for looking at the wrong account, but stated that I still owed $68. Although skeptical and upset with their billing error I agreed to make payment but due to my extremely busy schedule I am not available until very late in the evening when their office is closed. So I asked them to please collect the payment during my next cleaning visit. They refused and during the course of weeks they continued to call and harass my family about the $68. My son who handles my affairs due to my busy schedule has told them repeatedly that I would make the payment once I came in for my cleaning appoint, but they refused to hear it. They kept insisting for immediate payment and during the last conversation with my son they even threatened to send my $68 account into collections if I did not pay within one week. That is OUTRAGEOUS and a complete overreaction to such a minor issue. I have been going to Dr Les office for treatment for years. Ive recommended him to family and friends who have also gone to his office for treatment. He is a friend of mine and my family knows his family very well, but after this experience I will no longer recommend his office and I advise others to stay away. Billing is a large part of seeking medical treatment. When you go in for treatment you should be able to expect accounting staff that is professional and pleasant to work with, does their work correctly and is accommodating towards patients. I am sure everyone can relate to having issues with billing when you go to seek medical treatment. I supposedly owed them a small balance of $68 and I was threatened and harassed. Asked yourselves if that is the type of treatment you want to receive if there is a billing issue. I am completely shocked by the way I was treated. As stated I know Dr Le personally and throughout the years have worked with many if not all of his Dental Hygienist. Everyone has always been so nice but his accounting staff is another story.I cannot believe they would blow everything out of proportion and risk losing many patients over $68. Unbelievable. My family and I will never seek treatment from BKP Dental again after this experience.

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Angel Alexander

WORST PLACE EVER!!!!! I WOULD NOT RECOMMEND THIS PLACE FOR ANY KIND OF WORK U NEED DONE. I HAD THEM DO MY DENTURES. WHEN THEY DID THEN I TOLD THEM THEY WAS WAY TO BIG FOR MY MOUTH. THE DENTIST TOLD ME I HAD TO GET USED TO THEM. I WENT BACK OVER AND OVER TELLING THEM THEY DID NOT FIT. STILL GOT THE SAME ANSWER. SO TODAY I CALLED THEM FED UP WITH HAVING TO ONLY WEAR THE TOP DENTURES CAUSE THEY BOTH WILL NOT FIT IN MY MOUTH AT THE SAME TIME. ASKED THEM TO PLEASE FIX THEM. I HAVE BEEN TRYING FOR 4 YEARS TO GET USED TO THEM LIKE I WAS TOLD TO DO AND NOW THEY WANNA CHARGE ME FOR THEIR MISTAKE. NO!!!!! IT SHOULD NOT BE THAT WAY. U GUYS MESSED UP, U GUYS SHOULD FIX UR MISTAKE. THIS PLACE IS THE WORST. THEY JUST WANT MONEY. THEY DONT WANT TO HELP OR EVEN TRY TO FIX THEIR MISTAKE. I WOULD NOT RECOMMEND THEM FOR ANY KIND OF WORK THAT U NEED DONE!!! THUNDER ALEXANDER

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Pete Sattaya

Hands down one of the best dental staff & dentists in town! I started going to BKP & Dr. Le for the past couple of years and it has been the best dental experience Ive ever had. I recently referred my mom to BKP and she just started seeing Dr. Le. The staff is terrific and Dr. Le is truly one of the best. They are very good with accommodating to your schedule, and they are opened all day - 6 days a week!! They also perform many more services/procedures than most of the dental offices out there so you will save more money with BKP!

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Tinie Lê

Love this place!!! Clean, nice staff, and professional dr. Danial Le. I got a root canal and crown done, everything was surprised me, there wasnt hurt during the surgery and after, the doctor always ask your feelings to make sure youre doing well. I was so worried and scared about surgery just because dental places is obsessed to me but BKP dental is different. They changed my mind and my feelings when I come there. I would recommend this place to everyone.

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Adam Stewart

Dr. Lee is amazing he is a friendly guy and his staff is just as great and friendly. I am confident that I will continue to keep seeing Dr. Lee for his excellent service and knowledge of dental care . Every visit I have had has been an amazing experience and I love the people there great job you were number #1 on my list. Dr. Lee you care and it shows because your staff cares and I love you guys !!

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Angel Chung

My family has been going here for the past few years, and we should have quit right after our first appointment. Each procedure we have had here has encountered some problem, so we constantly have to go back and waste more time and money to get it fixed. The dentist blames us for his mistakes and overcharges us to get it fixed. Save your time and money for a better dentist who actually knows what hes doing.

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Nasa Nguyen

Ive been going here for a few years now and I havent been disappointed. Quite a bit of work has been done on my teeth and they kept my teeth tuned up. Dr. le and his staff go the extra mile in accommodating schedule, billing, and fine dental work. Their facilities are clean, have class and elegance. This is perfect place to make your regular dentist. Taka.

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Van Tran

There are so many dentist offices out there but Im so glad that I found BKP dental! All the staff I encountered was super friendly and helpful. Dr. Le was very knowledgeable and patient to go through all the procedures with me. Id recommend this place to all my family and friends. Thank you BKP

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Andy Nguyen

Dr Lee did a great job he even built up my tooth and gave me white filling so it dont look ugly Great looking facility and welcoming host Will highly recommend

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Liz Aldana

We had been coming to this place for the last 10 years or so, and always leave the place happy. Dr. Daniel Lee is awesome. Thumbs up! Thanks Dr. Lee.

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Tien Nguyen

Staffs are very friendly and professional. They always let you know what they are about to do and they make sure you are comfortable the whole time.

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Stephen Nguyen

I have my teeth cleaned on a regular basis here and the service is always amazing as the staff and dentist here are very friendly and helpful.

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sydnee reeder

Amazing dentist && staff !! I would definitely recomend to friends and family. Beautiful, clean office ! Thanks Dr. Le!

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Jackie Nguyen

Very good place to get your teeth cleaned. Been coming here since I was like really young.

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Aldin Kuric

Best dentist ever!

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