The University Of Vermont Medical Center

Reviews 9

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Nancy Gunther

Last week l underwent a complete hip surgery at the University of Vermont Medical Center. Everything about the experience was stellar ! The various staff members of all levels : Dr. Campbell and his team, the nursing staff , the physical therapy team, the cleaning staff and the food department were kind, competent, exceedingly thorough and professional . There was a definite sense of a consistency amongst the staff giving the message that myself (and all of us as patients ) were in "good hands". Pain management rational and decisions were shared with the patient and the experience of undergoing major surgery was more manageable and less traumatic due to the wonderful competence and compassion of the nursing staff and the physical therapist assigned to me. When l realized that going home was not a good option for me and that l needed to go to rehab - this change of plans midstream was handled graciously and seamlessly by the office staff. Would it help to know that the food offered on the menus was comparable to a five-star restaurant?! It sounded like it would be delicious and l was not disappointed - it was ! The physical plant of the hospital was kept meticulously clean , which added to the overall experience of being in a hospital where pride was taken its being sanitary. Physical therapy was amazing. I really could not have asked for more compassionate and expert care from my physical therapist. The University of Vermont Medical Center has top rating in my book. I have experienced emergency room visits there as well as now this major hip surgery -and l cannot say enough excellent things about this fine hospital.

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Johann Vanderbilt

This hospital is creepy. We moved here from Canada because we lost our medical coverage in Canada from being out of the province too long and could not get sufficient pre-natal care coverage in time. We received three weeks of pre-natal care from this hospital during which no one said anything was wrong about our pre-natal care problem (the whole reason we moved to Vermont). My wife gave birth and then they left her in the maternity ward for forty-eight hours, telling her she could leave in six hours every six hours. Meanwhile, they decided this was a good time to call DCF on my wife for having no pre-natal care (maybe they wanted to trap my wife with our son). My wife was recovering from the birth and was in a vulnerable position and had a mental breakdown. The hospital then sent her to the psychiatric care unit where she was given a bogus diagnosis of psychosis. I think this diagnosis helps cover up for them for waiting for three weeks and then basically entrapping my wife, but it was an inaccurate and ridiculous diagnosis. Four doctors outside of the hospital has questioned this diagnosis because it is ridiculous as my wife has no psychotic symptoms. This hospital is sneaky and unethical. I would stay away from this hospital, and actually Burlington, Vermont in general. Also we asked them to restrict a health release and sent in a fax to the number provided to that effect. Three weeks later we called about restricting another release and they apparently had lost the first release and never changed it.

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wilma lupone

Terrible communication, appeared to be more interested in billing than facilitating patients needs. I am a landlord that had a tenant taken to the crisis center (Vietnam vet, off his meds) Called the hospital, told them he was a vet and that I secured his apartment and needed to know when he would be released so that I could open his apartment for him when he was headed back there. Nurse promised to call me when he was released, but didnt. Heard from a neighbor that he had been dropped off and was wandering around the yard because he couldnt get back in. Seriously? I bet they billed the Govt over $1K and never actually got him back on his meds. They are planning on the repeat biz . . and the accompanying fed $$$$$$ Shame on you Hospital. Time to review your tax exempt status . .

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Maeva Jouan

Bonjour je voulais vous remercier. Nous avons eu un accident de le circulation le lundi 8 aout notre fils corentin à été hospitalisé et nous avons été très bien reçu par tout le personnel malgré la difficulté de compréhension étant donné que nous ne parlions pas anglais toute notre famille vous remercie de votre gentillesse et nous repartont en France en ayant une pensée pour vous et votre travaille

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Michael Conchscooter

An emergency gallbladder problem while traveling in Quebec City exposed us to thrcinadequate level of care provided by their best hospital - CHUL. We drove to Vermont and were exceeding grateful to arrive here and get first rate service, meet cheerful staff and excellent sanitary facilities. If you have to be in a hospital and see close to Burlington make a beeline here and be grateful this place exists. Gallbladder gone ( in Quebec they wanted to wait!) and healing has begun. The bills will arrive later of course and will be impenetrable and no doubt Blue Cross will refuse to pay properly and we will have the usual paperwork fight. A shame because the care here is first rate. Too bad corporate billing has to be so deceitful and underhand.

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Toby Tate

My sister entered the medical ICU in critical condition and in a coma with a number of complicating medical factors. The ICU doctors, nurses, and staff were terrific in keeping us informed as to her progress that, frankly, looked poor at first. But they persisted, and she improved gradually to the point that she was moved to Medical Baird 4. Again, the doctors, nurses, and staff were absolutely fabulous in working with my sister and her family. The quality of medical care is outstanding, and the compassion and empathy are exemplary. My sister is now in a sub-acute care facility for the last stages of her recovery. Because of Fletcher Allen, my sister has a new shot at life, and we have our sister for years to come.

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Paul Halsey

I was admitted to UVM Medical Center in July 2016 after an accident that left me paralysed from the chest down. Five days later I left fort a rehab hospital in CT with movement and feeling in my legs. After a month of rehab I walked out of the rehab hospital on my own. Rapid, highly professional treatment at UVM was critical to my recovery. A recovery that my rehab doctors called miraculous. Dr David Lunardini and Prof(and nurse) Stuart Whitney provided caring, highly professional, and successful treatment that insured the best possible outcome for me. I cant say enough about how great the entire staff at UVM treated me. I am forever grateful to them all. Paul Halsey Ridgefield, Conn.

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Sharon Gutwin

My friend was misdiagnosed and mismanaged by the UVM MedicL Ctr. The teams of doctors did not communicate well with each other providing conflicting information. For over a month they treated what they thought to be appendicitis. My friend was in terrible abdominal and back and skin pain, he lost his appetite and was extremely nauseous, to the point of not eating anything, became jaundice, constant sense of urgency... It was only after insisting that further testing be done and threatening legal pursuit did they discover stage 4 pancreatic cancer. He died a couple weeks later. I think the people that work there are nice, but the hospital is dangerously dysfunctional in core management systems.

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Robin Roberts

Absolutely horrible ER service. I wish i could rate in the negative. My daughter who is 14 weeks pregnant was having abdominal pain, dizziness & light headed waited in waiting room for over 2 hours without being seen by a dr or PA. A UVM student came in with sore throat and was taken in within a half hour. That college ID worked wonders. But yet they let a pregnant woman sit with abdominal pains for hours. When i asked when we would be seen i was told 9 ppl ahead of us. Most of which came in after us????? Not sure how they prioritize when triaging but its a very messed up system. Would NEVER recommend emergency care at Fletcher Allen. The absolute worse. HORRIBLE.

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