Category: | Animal Hospital |
Address: | 2125 Ivy Rd #2, Charlottesville, VA 22903, USA |
Phone: | +1 434-295-8387 |
Site: | animalhospitalofivysquare.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–8PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Gretchen A
I took my dog here after she tore the cranial cruciate ligament in her left hind leg. I was very nervous about having surgery done and had read good things about the TTA procedure. Dr. Epstein is the only vet in the area who performs this particular operation. During her surgery, my dog sustained a full thickness, third degree burn on her shoulder from the heating pad she was placed on. I had confirmation of the cause of the injury from three different vets, and yet, Dr. Epstein refused to accept any responsibility for the situation. He never offered any sort of restitution to cover her additional vet bills, which totaled more than $3000. He never even apologized for hurting my dog. This incident caused my poor dog a great deal of unnecessary pain and suffering, not to mention the additional surgery she had to go through to remove all of the dead tissue (the burn went all the way down to her muscle). It became clear to me that Dr. Epstein is more concerned with the bottom line than he is with the welfare of his patients. I will never go back. Never.
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A Private User
Animal Hospital of Ivy Square is great! Dr. DiCarlo has helped us with the diagnosis and management of a terminally Ill dog. He was the most compassionate and professional vet I have ever seen. He was willing to be reasonable with costs and gave us options in treatment to know we were doing the most we could for our animals. At the end when we decided that it was time to put down our baby he cleared the entire afternoon and held an appointment for us. The staff and Dr. DiCarlo made the whole experience as easy as it could be. Our new dog and all of our animals are now patients of DiCarlo! It may be a little more expensive than an average vet but the costs are minuscule compared to the service, friendliness, and compassion we receive.
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Daniel Sandberg
Our cat had been plagued with a polyp in her ear for 7 years, though we did not know that was the problem. We have been to several doctors before going to Animal Hospital of Ivy Square, and we were told several rounds of exploratory surgery would be required, at an intractable cost. Dr. Epstein, however, used his expertise to quickly and accurately diagnose the problem, lay out a surgical remedy, and refer us to a great surgeon. Fermi is now a much, much happier cat - she is far more playful, active, and affectionate. We can not thank you enough.
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Leah Baker
My family has been bringing our pets to The Animal Hospital of Ivy Square since 1994 or so...give or take...and they have always taken the absolute BEST care of our pets. We wouldnt ever consider taking our fur babies anywhere else. Dr. Steve Epstein and the rest of the gang at The Animal Hospital of Ivy Square are like an extension of our family after all these years, and we love them. They treat our pets as if they were their own, and that kind of attention to detail and the hearts behind it are invaluable.
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Susan Lewis
For almost 20 years I have taken my pets to Animal Hospital of Ivy Square. As you can imagine, we have had many experiences together, and there have been some times and situations in which we did not agree. However, when I took the time to approach Dr. Epstein with my concerns, I do not remember a time when we were unable to reach a solution in which we both agreed. I do not entrust my pets to just anyone. Dr. Epstein and his staff have proven to me they are worthy of my trust.
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A Private User
I chose Animal Hospital of Ivy square because of an ad I saw in a local publication. When i walked in the door I was greeted immidiately, taken back into a room immidiately, and the tech was lovely, I believe her name was angela. Dr.Epstien was able to easily diagnose my dogs ear infection and was great about keeping the medication within my budget. I will from now on only use Animal Hospital of Ivy square for my animals. Thanks everyone!
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A Private User
Dr. Brad DiCarlo, thank you so much for attending to my ferret today. I really hope that this review will bring many people your way because every pet deserves the kindness and unhurried care that you gave to Delilah. Also, thanks for being so pet AND wallet friendly!! Im very glad to know that providing excellent care for my baby is so affordable. Well see you next year!
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Elise L
This place is great! I bring my dog here and she just loves the staff. I usually deal with Dr. Epstein, however he was off so I dealt with the other Dr. (I forgot her name), but she was very sweet with my dog. I really appreciate them being so nice and accommodating with my dogs needs. Price is pretty reasonable too.
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Laura Blaesser
My Husband and I take our dog to Animal Hospital of Ivy Square and we have had great experiences there. Our dog is very timid and can sometimes act out for unfamiliar faces but the staff is very understanding and patient with her. We get prompt care and good advice that has been so helpful in raising our pup!
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Joseph Harris
I adore the staff at Animal Hospital of Ivy Square. They are very kind and caring to my pets, my children and myself when they come along for our appointments. They are very patient and even off coloring books and toys from the treasure box to keep them happy. I will recommend them to everyone I know!
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A Private User
Ivy vet is overpriced. Go to Georgetown Animal Hospital. Ivy missed a heart murmur in my cat. They treated fluid in lungs w/ antibiotic when it was caused by hypertension which is typically treated with a diuretic. I worked in university animal labs for many years, so will not go back to Ivy.
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Elizabeth Marcus
The veterinarians and the entire staff are so caring and helpful.....My Foster dog had emergency surgery....the entire staff worked tirelessly to save the lives of her 6 little babies who were just too early...Mom recovering and healing more every day! So grateful!
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Melanie Button
Our poor sweet Bennie the cat was very ill. All at Ivy Square Animal Hospital was so AWESOME to him and to us. Always taken time to explain his condition and to call and check on him. Thanks so much to all of you. Bennie is doing GREAT.
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Martha Orton
Both of our dogs have received excellent care at Animal Hospital of Ivy Square. We have been very pleased with the expertise, attention, and thorough treatment our pets have benefitted from when they have needed veterinary care.
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Clarissa Street
Our dogs have received excellent care from these great folks since we moved here 6 years ago. They helped with a friends dog when she was visiting very quickly. We have always felt well informed and cared for when there.
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Sam Cash
I had a wonderful experience at Ivy Square. Dr. Epstein and the rest of the staff were very helpful, friendly and knowledgeable. My dog Sophia felt right at home there. We will definitely be back.
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Franklin Halsey
Our experience with both dogs and cats being treated here has been good and timely. Some of the services offered are somewhat more expensive than other locations in this area.
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Stephen Cassola
We took our two dogs there for a routine check up. The exam was thorough and competent, but the bill was breath taking and eye popping--well more than twice what we expected.
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Irene Kendig
Consistently outstanding service from the staff at Ivy Square. A special shout-out to Summer, who is personable, accommodating, and a delight to interact with.