Eye Care Doctors of Optometry

Reviews 17

JA

Jane Walters

I never actually made it to the office bc my experience was so bad. Made an appointment online...they gave me a call and insisted that my appointment date was a week earlier, even though I had a confirmation email with the correct date. The lady was rude and had poor phone manners. I let them know I would call back the next day to to finalize an appointment time. The next day, they called at 10 am and said they had to cancel my appointment because they didnt have insurance info for me. I had explained I was getting a new insurance card, and Ive never heard of a policy like that before. What if I wanted to pay out of pocket? They may be great doctors but they need to train their office staff.

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AN

Anthony Harding

nice selection of frames but dont get your prescription lenses made here. I waited two weeks for my glasses to be ready and the prescription was way off. I took them back two days later and waited another two weeks for them to replace the lenses. The 2nd set seemed worse than the first but Im not sure if they actually replaced the first set or gave me the same ones. I had paid almost $800. My insurance benefits had paid another $300 for glasses I could not wear. I went to LensCrafters and paid $500 to get the lenses I needed which were ready in 3 days.

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NI

Nicholas Lawless

I was completely impressed and I honestly felt like each and every part of the office cared about me and my eye health! Although I wasnt seen for about 15 minutes after my appointment was scheduled, I am still giving them a five out of five because how awesome the place is! My doctor was awesome and she took the time to explain quite a bit! People are way too impatient these days and need to stop complaining about waiting too long. Most of the time, the same people are the ones that make doctors run late too...Keep up the Good Work ECDO of Fburg!

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A

A Private User

I have had nothing but excellent service each time I have visited Eye Care Doctors of Optometry. The staff is very friendly and helpful. There has been little if any wait time. I especially appreciate Bill, one of the opticians. His help is selecting frames appropriate for my complection, facial features, etc. is very helpful. I can not recommend this business more highly. I have seen Dr Adam Madison each time and he is very knowledgable and explains procedures well. The exam itself also is short in duration so you can get on with you day.

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JO

Jonathan Quiñones-Jorge

Slow...Slow...Slow... as Im writing this review multiple people have came and gone before my wife who has already been here for over an hour and still waiting. If its called doctors of optometry you would think it meant more than just ONE doctor! An appointment is made in order to keep timely schedule. So keep true to the darn appt and not just an estimated timeframe! On another note the doc was good. A little hyper and funny but he sure knew what he was doing! He also recommended things that are new and so far well proven on the market.

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RI

Rick Mihok

I stopped by to set an appointment and they saw me that day. The exam is more thorough than at my previous optometrist. The staff was courteous and always smiling. They took the time to chat and share while going about their business. I never feel rushed with Dr. Adam. He explained the changes and options for my eye wear. Bill, the fitting tech, was engaging and seemed to know exactly what to do. All of my options were presented with no sales push to try to sell any particular product.

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ST

Steven Long

Dr. Adam and Mitra are both very helpful and friendly. We have been more than satisfied with the service, the doctor treats me like a person, sharing laughs and stories, puts me at ease. We have been going here for 5 years and will continue for many more years. Hey, I actually called the doctor with what I thought was a silly question, he came right to the phone and assured me the call was the right thing to do. He relieved my concerns with a simple word, many thanks for caring.

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A

A Private User

Outstanding experience. I have been going to this office and Dr Mitra Madison for a few years now as has my daughter. The office staff is very friendly and professional. Contacts and glasses always arrive in a timely manner. Dr. Madison was very patient and encouraging as she helped me with transition into contacts and adjusting them as needed. I highly recommend this practice!!

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HO

Horacio Carreno

Everyone was incredibly friendly and Dr. Mitra Madison was especially thorough in explaining everything in detail, which I definitely appreciated. The staff was helpful and I was surprised at the incredibly personalized care when choosing frames and lenses...not something I was expecting but I was pleased at their overall customer care approach.

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TO

Tony Scaramozzi

These guys and gals are the best. The prescription is a step above anything Ive had before. We dropped synch on me relating that I needed transitions but they made good on that as well. Everyone I came in contact were no less than very professional and genuinely interested in making sure I was satisfied with my glasses, and, I am.

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JO

JoAnne Cannon

Ive been seeing Dr. Adam Maison for years. He is a real professional and also so friendly and helpful. A very down to earth man who takes the time to really know his patients. Last time they got me in on a cancellation for a Saturday morning which I very much appreciated. All the staff I had dealings with were so friendly too.

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CL

Clarissa Singletary

I am always impressed with the level of service I receive at the Eye Care DOctors. The staff is efficient and I am always seen on time or earlier than Ive scheduled my appointment. The doctors show a genuine concern and take up a sufficient amount of time with me to explain my situation. I also love the frame selection they have.

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GL

Glenna Tompkins

I went to their office in Downtown Fredericksburg on Caroline Street. Loved it!!!!!!!! Much closer to my work, staff is great, Dr. Madison explained everything to me in terms I could understand. The staff helped me pick out glasses that would compliment me. Great place to have your eyes checked. Will return next year.

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JU

Julie Wear

Dr. Wade Fiegl and the staff at Eye Care Doctors of Optometry are excellent. Everyone is very helpful and friendly. I felt very comfortable with Dr. Fiegl and confident with his expertise. Going to the eye doctor is not one of my favorite things but this experience was great and I will have no issues going back again.

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KE

Kendra F

I went to the establishment as a new patient and was not welcomed by the receptionist or staff/doctor who was in the lobby. The staff seemed annoyed that I was there which ultimately turned me off! However, another couple was greeted and offered immediate assistance. Not impressed especially based on other reviews.

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KA

Katie Rhinehart

I have been seeing Dr. Mitra for years, and I love the practice. The prices are on par with other optometrists. They only carry more expensive frames it seems (or I have expensive taste), but they are not priced differently than the same frames elsewhere. I would highly recommend them.

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A

A Private User

This visit didnt start out well. One of the eyeglass fitters (not the Optometrist) was absolutely AWFUL! I was so angry that I wrote a letter to the office, and the office manager (Sara, I believe), bent over backwards to resolve my problem. I could not be happier with my glasses now.

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