Norfolk SPCA Spay & Neuter

Reviews 8

JA

Jacqueline Bowles

I got my 8 month old puppy neutered here. The only good thing about the experience is they let me wait in an unused room because my puppy was under so much stress being in the crowded waiting room. Other than that, it wasnt a great experience. Theres very little parking. The people at front arent the nicest. They also called me about 30 minutes after my dog was "done" and asked if I could pick him up "because he was crying too much"......couldve sworn they should be so drugged by the medicine they feel nothing at first. Guess not. (to give you an idea of how quick it was, I was told he wouldnt be ready until after 3-4ish, they called me at noon) I went and got my baby and he was bleeding everywhere. They said this was normal, but you can tell the amount of pain he was in wasnt normal. We got pain medicine but couldnt use it for the first few hours. Ive never gotten a dog neutered but Ive gotten a bunny and three cats (at a different place) and they literally sleep the entire first day because of the medicine wearing off. My puppy didnt sleep and just whined in pain all day. We also paid for a cone, which the one they gave us was so big and heavy he couldnt even lift his head to walk. We took it off the minute we got home(and never used it again) because it was ridiculously huge and weighed down his neck. Other than that he healed well and they gave us papers to care for him afterwards. We have a new baby that needs to be spayed and I dont know what possessed me to try to contact these people again. Well after 6 phones calls over 3 days, filling out the form and emailing them, two weeks later they still havent gotten back to me. Must be a sign.

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MA

Maria Robertson

Heres my experience. I took my puppies, 4.5 month old brother and sister English Mastiffs, in to get fixed at the same time. She was 50lbs even and he was 63.8. I got them both fixed, with pre-anesthesia blood work, pain meds, microchipping and the cones for under $500. They were so sweet to my puppies who are still a bit nervous with strangers. When I picked them up I had my baby and older autistic son with me which took up both hands. They helped me load them into my car. They were both healing well until sister decided to help a brotha out and lick his incision for him. He started to get green seepage and some gaping. I called the SPCA Monday morning (they never answer BUT you leave a message and they always call back). They called me back an hour or so later and said bring him in. I had to wait a few minutes for the doctor to finish her surgery but she checked him out prescribed him antibiotics and hydro-therapy ($35). He is not fully healed yet but it looks so much better already. I am so grateful for the Norfolk SPCA for helping to affordably keep my babies healthy. Update*** my boy healed beautifully and was able to get his cone off right at 14 days after his neuter thanks to the Norfolk SPCA seeing him immediately and giving him antibiotics.

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S

S Smythe

Dont bring your loved one here! I brought my bunny to be neutered. I signed for but did not receive after care paperwork. They charged a late fee but failed to tell me, they just gave me the bill. Most importantly, they gave me Expired pain meds! I thought our experience at this location could have been much better. Their surgery volume here is very high, took several days before they got back to me. There needs to be a location in Hampton. Customer Service could be better also, theyre a bit unorganized.

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IA

Ian Patrick Russell

Wow!!! Got my dog neutered at this location. He developed a huge infection. They gave us no antibiotics or pain medication for the poor little guy. He is going to be ok thank god, after seeing a real vet. As far as cost I am now over 400 in bills but my dog is alive. The real vet couldnt believe what they did, they explained to me he would have died if I didnt bring him in.The ASPCA talks the talk but doesnt walk the walk. No Care for animal life.

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JO

Joanna Tierney

My kitten had just gotten surgery and developed a clot near the incision, I took her back for what I thought was just a checkup and my kitten comes back out covered in blood, with an open wound from her tail. Shes had a scab on her tail and they ripped it off and left the wound open, bleeding everywhere. If I could give 0 stars I would, my poor kitten is screaming in pain. And I cant even let her roam around the house because of the blood.

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KY

kyla reed

very nice people. not very expensive. only thing is this app is saying its open 24 hours everyday and its not. and me and my husband have been trying to make an appointment for our dog for a few weeks now and were told they were booked up for the next couple weeks and to call back on a different day so we could schedule an appointment whicj seems ridiculous to me, and we havent been able to get a hold of them since then.

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LA

latoya Boodine

They put my cat to sleep after only having him two weeks.. I guess he wasnt cute enough for them.. They knew I wanted him back called every week .. This is very sad.. Please don take people loves ones if you dont have room..

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LA

Lauren Williams

I call every day to try to make an appointment to get my dog neutered and no one answers. Ill keep trying I guess but its really irritating with my busy schedule. Ive been calling everyday for about a 2 weeks now.

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