Category: | Chiropractor |
Address: | 5220 Williamson Rd, Roanoke, VA 24012, USA |
Phone: | +1 540-362-3700 |
Site: | cappschiropractic.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–12PM Closed |
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Christopher McGuire
While visiting family in Roanoke over Thanksgiving, I re-injured my back. I was facing a painful 7 hour drive home. I called Dr. Capps and he had the opening to see me that same day. I was thrilled. He contacted my regular chiropractor for my treatment records and he took care of my slipped disc. I paid him a $10 co-pay and was on my way. Several weeks later, I received a bill for $161. They do not take my insurance (odd that he knew enough to collect the correct co-pay, which makes me suspect he knew at the appointment he didnt accept my insurance, which he didnt mention). Additionally I was charged a new patient fee (according to my local chiropractor, it is typical to not charge that fee when it is an emergency appointment and another doctors records are provided. He was very emphatic on this point. Enough so that he told his office manager to call Dr. Capps on my behalf. Dr. Capps office told her they werent going to change the bill. Additionally, I was charged for services I did not receive from Dr. Capps ($51 for therapeutic exercises). They are now threatening to forward the bill to collections. Dr. Capps took advantage of an out of town patient who was in pain. That is the worst kind of fraud because it is so personal.
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Brandon Stinson
Its hard to believe that Ive been going to Dr. Capps for 20+ years. Time sure flies! A lot has changed in those years, but one thing has remained the same -- Dr. Capps is just as reliable today as he was when I first started treatment in my teens. Ive heard some horror stories about chiropractors, but you can rest assured that Dr. Capps will treat you well and increase your well-being. I could always tell, when it was getting close to time for an adjustment. Once Id leave Dr. Capps office, I oftentimes felt like a new person, ready to take on anything ahead of me. And yes, the man has quite an affinity for some baseball! Ive seen him on occasion at the Salem Red Sox games, and he and Virginia have never hesitated to stop and say hello and talk for a bit. Dr. Capps isnt just an ordinary doctor, rather hes more like the peoples champ of doctors. I highly suggest Dr. Capps for anyone with any kind of spine, joint or muscular discomfort or headaches. He is dedicated in his profession, and he and his assistant Christine will take extremely good care of you!
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Donna McKay
A great chiropractor is the best word that comes to my mind when I think of Dr. Capps. I have been a patient of his since he came to Roanoke about twenty years ago. Although I am a chiropractor, I, too, need maintenance services or sometimes services for just maintaining my mobility. I trust Dr. Capps as a diagnostician and practitioner who can analyze which modalities will be helpful and provide adjustments as needed. Mostly, I like that Dr. Capps understands the patient and takes time to listen and provide whatever health needs that he can within his scope of practice. Dr. Capps and his staff cares and wants to maintain a positive, productive health outcome for his patient. He understands his field and is quite knowledgeable about the medical field which helps me to discuss physical concerns with minimal explanation. He then can address my chiropractic needs. I travel more than three hours round trip to seek his services, so he must be worth it! And I know that I am not the only who recognizes his skill.
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Kat Henwood
My weekly workout routine includes running, weight training, yoga and pilates. I like variety. Even with regular warmup/cool down routines and stretching, my body can start to feel “off” after a few to several months. I may start to get pain in the joints (ankles, knees, hips) and muscle tightness in the back and legs. These little things can build up over time. A visit to the chiropractor’s office relieves me of these symptoms. After my chiropractic adjustments, I feel as if my body is rebalanced. My joints and muscles feel as if they have been realigned to where they should be, on both sides of the body. I can resume my workouts pain-free and with better form. I have had a great experience with Dr. Capps & Christine, and I would highly recommend their chiropractic office.
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Sarah Speese
I pulled my back out at 22 weeks pregnant and I thought it would go away on its own. Of course, it didnt and after 10 weeks of my back "healing" and then hurting again, I asked around for a doctor that would treat pregnant patients. I went in at 32 weeks pregnant and had one very gentle procedure done. I slept so well that night that I didnt want to get out of bed the next morning. Dr. Capps explains everything hes going to do and tells you how to recover. He also explains any residual aches and pains that might come up on the way to recovery. I can feel my body healing!
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Linda Pedigo
I went to Dr. Capps with horrible neck pain radiating into my arm. He asked for X-rays then explained to me what was wrong with me. Then he explained what he would be doing. (I was pretty sure he would kill me the first visit and didnt think I had far to go). Today, five weeks later I told him I was cured as I feel soooooo good! His cervical traction machine is the LOVE OF MY LIFE! and, I can honestly say I cant remember that he really hurt me at all. Sometimes a Chiropractor is just what you need! Thanks Doc and Christine! You are great.
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Kristen Smillie
We recently moved to the area and needed to find someone to continue our regular alignments. Dr. Capps is very informative, polite, and still has a sense of humor. For those that work a typical 9-5 schedule, the extra business hours are extremely helpful so we can make it there regularly after work. The activator is not a device that works well with me neck and upper body. After requesting he not use it, he has been very respectful of my request and still gives me a quality adjustment. My husband and I definitely recommend him.
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jennifer wiseman
As a owner of a day spa, and a full service cosmetologist, working in excess of 65 hours per week. Dr. Capps has enabled me to continue in the profession I truly love. I now attend monthly adjustments to maintain. If I have a problem occur, Dr.Capps is very accommodating with his appointment schedule, enabling me to continue working that day. Thank you so much Dr. Capps for caring about your patients and their work schedules. See you next week.
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Julius Gunser Karnwie
Hi Dr. Capps. Thanks very much for the excellent care after my auto accident. It has helped me a lot. After the accident my neck was stiff and very, very painful; I could not turn it in any direction. Now, thanks to your great services, I am back to good health. My neck is whole and I have never enjoyed such comfort in it as I do now. Thanks Dr. Capps. Your services are the best
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Frances Peters
I have been a patient of Dr. Capps since 2008 and have relied upon his treatments to keep me well and on the go. I have been a patient of other Chiropractors in my area but did not receive the relief from pain that I receive from Dr. Capps. On the foundation of 5 years of experience I strongly recommend Dr. Capps services to anyone looking for excellent chiropractic care.