Category: | Animal Hospital |
Address: | 316 N Great Neck Rd, Virginia Beach, VA 23454, USA |
Phone: | +1 757-428-3251 |
Site: | beachpet.com |
Rating: | 4.1 |
Working: | 8AM–5:30PM 8AM–7PM 8AM–5:30PM 10AM–7PM 8AM–5:30PM 8AM–12PM Closed |
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justin bennett
I had been a long time customer of Beach Pet. I had been bringing my dog there for 6 years. This past May I noticed my dog had blood in his stool, as most people would be I was concerned so I took him in for an exam I was told by Dr. Imrich he probably had a worm of sorts in his stool. I was given some powder and antibiotics. It did not clear up and I brought him back in after he had hurt himself jumping off furniture about two weeks later when I addressed the blood again. I was given more antibiotics this time two weeks worth because obviously when theres a problem throw more antibiotics at it. Also was told my dog had a shoulder strain he said a few days rest he would be fine. Nope. My dog remained with alot of pain and did not have full range of motion, and would throw fits if he moved his neck incorrectly. Why I could figure out that it was a neck issue and Dr. Im Rich could not is beyond me. So I brought him back in two days later and asked for a different vet.Thankfully Dr. Upchurch actually listened and did an xray showing inflammation in his spine. He was given pain killers and a sedative so that he wouldnt move too much. A third trip shortly after proved the staff still to be incompetent as the blood was still there. I PCSed shortly after. Took my dog to the military vet where they had the sense to do a colonoscopy finding a tumor just inside of his rectum. I was told finding this tumor even two months ago would have been greatly beneficial for my dogs health not that Dr. Im Rich would care. In short Beach Pet is far over priced for what they offer, shop around for a vet. Oh and they have a crappy looking fake water fall thats been without water for about a year or so. Either fix it or take it down.
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Maria Salomé
I called to make an appointment for my nine month old puppy who, with the rising temperatures, has become lethargic and seems to be breathing heavy all of the time. I asked if this was something I should just bring her in for, or if i would have to make an appointment. I received no answers and after describing the state of my dog, I was passed on the phone to another person who i then had to describe to what was happening again. After saying it all another time, I was passed on the phone AGAIN, by this time, repeating myself the THIRD time, im nearly in tears describing my fears of what could be going on with my dog, and just wanting to know if i should bring her in that evening. This time at least I was asked how long its been going on, BUT THEN, TO MY DISBELIEF, I WAS PASSED ON THE PHONE AGAIN! finally, this last girl was just going to schedule an appointment but honestly I was so frustrated that I could not anymore. I had not brought her in before, although my partner did when she was a newborn to get medications and vaccines, and now I am not sure this is the right place to take my dog for more serious issues that might come up in her life.
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Kelly Tucker
There are no words to say how wonderful this place is! One week ago our dog suddenly seemed really sick. Petsmart (where we had an account) said they were all booked for the week and refused to try and get us in - saying they only do preventative care. My sister takes her cats to Beach Pet and loves it - so we called them up. They took us in immediately. They got on the floor with our dog (Bruce) and even stayed with him in the room while we went to look at x-rays. They loved him from the moment he stepped in there and they had never seen him before. Unfortunately we found out that he had terminal cancer and didnt have much time. The last appointment we had at Beach Pet was only our third but you would have never known. The DR was down on the ground with Bruce, petting him, giving him treats and loving him as we said goodbye. The entire staff was so wonderful and we are kicking ourselves for not taking Bruce to Beach Pet since day one! Any other animal we have will go here. Dr. Imrich even called us at night or the weekends on his time off to see how Bruce was doing prior to his passing. I would recommend them to everyone!
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Leah K
Wont go back. The vet we saw was very very nice, seemed knowledgeable, and seemed to care about our issues. However dealing with the office staff has caused me so many additional hours of headache that I will never go back to Beach Pet Hospital. I needed the prescription for my dog to be sent to my pharmacy, but the office staff said their policy is that they do not fax prescriptions. So because they would only send it via mail, I had to wait a week for the pharmacy to get the prescription and send it to me. Thats a week that my dog had to be in pain because we couldnt get her medications. The vet a Beach Pet Hospital referred me to a specialist vet, and I needed Beach Pet to send my dogs records to the specialist. I called and asked for that to be faxed 3 times on 3 different days, each time the office staff said they would do it, but the specialist never got the records. It shouldnt have taken hours of my time and multiple phone calls to get my dogs prescription or records. Ive been to plenty of other vet offices and never had this level of difficulty. I will never go back to Beach Pet Hospital.
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Kiara Cromwell
The staff is amazing, and so is the vet I spoke with! Took my kitten in today, she was dying. They immediately took her back and began treatment for her. She also doing better! The 3/5 is only because they have no payment plan. I just moved here from michigan, and have not only worked with vets, but gone to many and this is the only one Ive been to that has no payment plan. The bill is 325 dollars which I cant afford to pay tomorrow when I would (hopefully) be able to pick her up. With a payment plan i would be able to pay it in 2 weeks. However, they gave me the option to sign her into their care to get her healthy and find a home for her. I would much rather her find a happy home that can care for her, than not be able to afford to care for her in the future. I will, however, be taking my dog here if she ever needs to see a vet.
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Victoria Gupton
Beach Pet Hospital is as good as it gets. Our 14 year old dog declined very rapidly and we knew she had to be put down that day if we wanted to avoid her dying in pain. They got us in very quickly and were PHENOMENAL when it came to caring for both us and our dog. They were incredibly respectful and understanding. They put us in a private room to file paperwork and allowed us as much time with our dog as we wanted. The front desk people were unbelievably kind and I cant say enough about Dr. Golden. She was so kind and empathetic and treated us and our dog with extreme dignity. While the experience was heart breaking the staff made our experience as good as it could ever be. I would HIGHLY recommend Beach Pet Hospital to anyone and everyone I know who truly cares for their pets.