Strawbridge Animal Care

Reviews 8

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A Private User

My dog was acting oddly (tilting her head, difficulty standing). Not one, but two of the vets told me that they could not determine what was wrong, but that whatever it was, was serious and would require a lot of testing. As my dog is at the upper end of her life expectancy, they asked me, "Where are you with this?" I explained that I could not justify spending hundreds/thousands of dollars on the unknown. They gave me a referral to an emergency vet hospital for euthanization. The younger doctor also gave me the phone number of a vet who travels to your house and puts your dog down for $250. My wife and I sat with our seven year old daughter and cried together about what we had to do. Thank God we got a second opinion from another vet. With a visual inspection (no costly blood work) and our description of the symptoms, she diagnosed her with an inner ear condition. She prescribed Meclizine and within a few days our family member was up and running around like a puppy. When I called the clinic, the Practice Manager was less than sympathetic and was actually rude to me. While she did apologize for her two doctors’ “misdiagnosis”, that was the extent of customer service offered to me. She even mentioned getting her lawyers involved. Today I received a letter from her letting me know that they would no longer serve our dog. If you choose to go to this clinic, my best advice is to have another one in the wing just in case.

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Lindsay Lancaster

My cat had been having diarrhea and rapidly losing weight for months. I had been taking him to another veterinary clinic and they never explored what was wrong with him. I woke up one morning and he was lethargic, hadnt touched his food, and he had gone to the bathroom on himself. I called my usual vet and they had no openings that day (blessing in disguise!). I saw the dire need to get him in ASAP so I called Strawbridge as a new client and they fit me in within an hour. My appointment time was 12:00 and I was there with Dr. Walkers undivided attention until 3:30. They ran numbers of tests and explained everything to me, although disheartening because they suspected cancer. Dr. Walker, the techs, and the receptionists were so kind and compassionate as I was tearfully pacing their waiting room. They ran tests that my other vet never thought of doing on my cat, due to this and catching a mass on his intestines at the right time, this has prolonged his life. My cat was on the brink of irreversible damage and death. Without Dr. Walkers help and seeing the true urgency, my cat would no longer be with us. He referred us to a surgeon in the knick of time. Dr. Walker even spent time after the clinics closing time to call the referring surgeon and explain what we were facing. I highly recommend this clinic! The entire staffs compassion, knowledge, and true love for animals is apparent. I couldnt ask for more from them!

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Kelly Jarrell

Im new to the area and Ive always been cautious about where to take my babies. My dog has never had fleas, its never been an issue where were from so when we came out here he was crawling with little bitting b*******s. I saw this place by chance and instantly knew I had to look it up. I saw nothing but good reviews and knew it was worth a try. I was very pleased with the experience and the attention my baby received. I also feel like it was meant to be. My dog was diagnosed with a minor case of epilepsy last year, but I am the only one who has ever witnessed an episode. He had one during this visit. Its sad that he had one but Im relieved that it happened here, in a vets office, while the vet was with him even! Now a professional has witnessed it first hand and reassured me that yes it is epilepsy and just too keep and eye on everything like I have been. They made me aware of all my options for how to handle the fleas. They did not pressure any particular medication and and treated me and my dog with respect and kindness. All of my questions were answered and I left there feeling great about everything went. Ill recommend Strawbridge Animal Care to any pet parent.

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Catherine Fore

Dr. Henderson and the staff at Strawbridge are the best! They have taken care of all three of my dogs. We were new clients to this location and they immediately treated us like family. We just recently took in our new rescue, and not only did we not get charged for an office visit, they were running a new pet special, they were very thorough in checking him out without breaking our bank. We were there for over an hour and didnt feel rushed at all. I also love that they call the next day to check in. They were very supportive when we called panicking about the new dog getting along with the others, even Dr. Henderson called us personally to make sure things were ok. Highly recommended!!!!!

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Yoga Bush

Excellent Veterinary Clinic! We had to put down a beloved 13 year old lab several months back with this clinic and can not speak to how kindly we were treated. A handmade sympathy card signed by all the staff arrived at our house within days. Recently, we obtained a new puppy and have been thrilled with the friendly service of the front desk and nurses along with the medical treatment we have received from Dr. Henderson. Our pup had a ton of tummy worms and now after the proper medicine and food recommendations, he is doing amazing. Love this place that takes such great care of our loved ones.

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Jennifer Summers

We LOVE this vet! Dr. Henderson has taken exceptional care of our first 2 boys since they were babies at another office. Now, we travel the 30-40 mins just to come to this clinic. The techs are super friendly and accommodating, even when you call panicking and needing advice. We have recently rescued a 3rd and they have all been so helpful getting us all acclimated to the new guy. They go above and beyond without being all about the money :) As the mom of 4 dogs now, I wouldnt go anywhere else! The extended evening hours are a plus too for us working "parents".

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Tonja L. Jones

Well after the most frustrating situation at Sajo Farms I took my best friend of 13 years to see Dr. Henderson at Strawbridge. I can only say thank god I did and the expert care along with the information he made available to me was priceless. Without getting into the details he was able to give me precious time with my dog while he was feeling good until the end. It is important to point out he was the opposite of money hungry and was more than generous with his services and time. Job well done it a difficult situation for me! Thanks again for everything!!

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Bradley Lockwood

Dr. Henderson is by far the best Vet Ive even taken my dog to! My Dog had experienced serious abuse while at a boarding facility here in Virginia Beach and Dr. Henderson was unbelievably sympathetic and caring towards my pup. He is a no nonsense guy, but when it comes down to it, he LOVES your pet as much as you do. BEST VET EVER. **Apparently Dr. Henderson is no longer with this clinic. I dont care where he works, my dog doesnt have a clinic he has a Vet! Im following Dr. Henderson anywhere he goes... as long as it is not too far away! Best Vet Ever!!!!!***

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