Category: | Animal Hospital |
Address: | 1403 George Washington Mem Hwy, Yorktown, VA 23693, USA |
Phone: | +1 757-599-3326 |
Site: | pinemeadowvet.com |
Rating: | 4.8 |
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A Private User
If I could choose 0 stars, I would. We brought our 10 week old black lab puppy in for his second set of puppy shots and a puppy check up. Our puppy check up consisted of the Vet looking at his teeth and checking for a cleft palate. Shots were then administered and we were quickly shoved out the door. The Vet even forgot to worm him, he had to catch us on the way out. Our second visit was because of what we believed to be an adverse reaction to a Hartz home flea fogger. Our dog was acting frantic and hiding. We brought the fact that we had flea bombed the house, but they ignored the statement. Instead they believed it was an adverse reaction to Frontline that was recently applied, even though he had no reaction before. They bathed him and charged him for an examination, even though no exam was done. Then a few days later, when our pup was still acting the exact same, they told us that we would have to pay another examination fee because an exam was not really done before. When confronted about the how they ignored the fact of the flea bombing, they tried to tell us that it was never brought to thier attention, even though that was the reason we brought him in earlier that week. I wouldnt even recommend this veterinary hospital for a New York Sewer Rat, let alone anyones beloved pets.
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Cindy V
My animals will never go to any other facility! I was using a different vet and a friend told me they used Pine Meadow so I gave them a try. The level of care my animals received was the best we had ever experienced! I had an older dog and I know she would not have had her last 3 years or so had it not been for the excellent care the staff and Dr. DeAngelis provided. Dr. D. spent her time researching solutions for my 18 year old girl to give her the longest, best quality of life we could provide. She checked and re-checked options for medications, etc. until we found "the right balance" for my girl. Whenever something "happened" and I went in panic mode, someone was always there to talk me through it and calm my fears. The entire staff is outstanding and some of the most professional, compassionate individuals you will ever encounter. It is obvious to see that they all are in this profession because they truly love animals! I feel confident saying you will not find any better care anywhere else in this region.
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Jess Wimer
My husband and I took our Akita, Spartacus, here on a last minute appointment. We were beyond pleased with the service that we received and with how friendly the staff was. Everyone was very welcoming and professional. Spartacus was getting so much attention, he was loving it! He had been throwing up and having bowel issues so we wanted to get him seen right away. Dr. Mullen was very knowledgeable and I think Spartacus got the best care we could ask for. He really took time to examine Spartacus and run some tests. Dr. Mullen was very sweet and affectionate with our dog and Spartacus took to him very well. Overall, the cleanliness, service, and staff were beyond what we had expected. We definitely plan on returning and also want to thank the hospital for the care and hospitality we received. I would recommend this vet to whoever is looking for a friendly and knowledgeable place to take their fur babies.
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Russ Treacy
Just took our dog, Bronx, to Pine Meadow because he was lethargic and licking a lot around his hind end. My wife, daughter and I were very happy with the vet Dr. James Mullen. The vet practice was recommended by a neighbor and were glad we took his recommendation. The cost was of the visit was fair. Mullen was very pragmatic in his diagnosis and treatment. Which saved on the bill. He did say if this treatment path doesnt work well have to take a more heavy-handed approach. He was honest and forthright. Which I am appreciative of. (Our last vet just seemed to be concerned with trying all these different treatments and tests which add up quickly, and were not concerned with my ability to be able to afford it or not.) I did not give a 5 star rating, because this was my 1st visit. However, Ill be moving all my animals to this practice.
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Kelly Schroer
We just got our dogs back from an extended weekend stay. The staff was fantastic, very loving towards our furbabies. I called late Friday afternoon with seperation anxiety wanting to know how they were doing. The lady assured me that all were playing well with the other dogs in the yard. They all looked in good health and helped us load them up in the vehicles. One of the staff mentioned that they had put spray on one of our dogs hot spot because he wouldnt stop chewing at it. It was nice that they cared enough to give him something to stop licking the area. Both beds, food dishes and leftover food were returned back to us. I was a bit concerned about there being left over food, I had bagged them up according to feedings. I was hoping for a detailed report as to what they did while they were there, puppy cams would have been the best!!
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Jonathan Gleason
Pine Meadow is an all around great Vet. Theyve taken care of both of my dogs for several years now and have honest veterinarians, great customer service and fair rates. The ladies at the front desk do a solid job and provide excellent service. We regularly board our dogs and have worked through an ongoing illness with one dog requiring regular visits for blood work and veterinary exams. Dr. DeAngelis and Dr. Mullen have both been exceptional throughout this process. Theyve returned phone calls after business hours and guided us through the decision process for treatment options while helping us keep a practical and economic perspective. I strongly recommend them if you are in the area and looking for a veterinarian to care for your pet.
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Jamie Gyhra
I scheduled to pick up my dog at 8 in the morning, after being gone for four days. I had to wait over 20 minutes because he supposedly had an accident, walked through it, so they had to give him a bath. They brought me out a wet dog. He had new scabs on his nose, his elbows were raw, and had torn the skin off the bottom of his paw. None of which I was offered an explanation for. We returned home where he struggled to have a bowel movement. As I was watching him, I noticed a small amount of blood coming out of his anus. A week later, he is happy and back to his energetic self. I will never be taking him back to this veterinary office again!!
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Patti Briley
We moved here from Richmond, VA and we were looking for a good Vet. Our neighbor suggested Pine Meadow Veterinary. I am so glad she did because they are a wonderful place. All the people that work there are so nice and caring. Dr. Mitzel, is so wonderful with our little dog Nikki , he has never been scared to visit him or the hospital. We also board him there when we go on vacation. Knowing that he is well taken care of makes our vacation a vacation because we dont have to worry about him. So if you are looking for an excellent Veterinary Hospital I recommend you use Pine Meadow, I guarantee that you will be very happy you did.