Animal Medical Center of Seattle

Reviews 5

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A Mystical Ghost

I wouldnt frequent this veterinary clinic again if you paid me to. I brought my cat here because he hadnt eaten in three days due to constipation. I figured the veterinarian would put him on a feeding tube and fluids, administer a cat-friendly laxative, and wed be on our way. I couldnt have been more wrong. From the moment I arrived, my cat was taken from me. I was told hed have to have full lab work done to check for kidney failure, which I knew wasnt the issue since he was urinating normally. I informed the veterinarian of his constipation and my suggested treatment plan, only to be blatantly ignored and slapped with a fee for lab work. I would have walked out right then if theyd given my cat back. When the veterinarian returned to the consultation room, she informed me that he couldnt possibly be constipated because shed inserted her entire finger into his rectum without anesthetic or my consent. The lab work had returned with reassurance that my cat was healthy, even above average. I was then told that he would have to be x-rayed, only to later be charged for two x-rays when one was taken. This x-ray revealed that my cat was, in fact, constipated. Next came the treatment plan, which youd figure would require a laxative since her entire finger couldnt reach any fecal matter, right? Wrong. She insisted on manual waste removal, followed by two enemas and intravenous fluids without a feeding tube, even though my cat wouldnt eat. She insisted he would need painkillers after the manual extraction, but these painkillers were never administered. I was then told to leave the clinic, and to await a call when the procedure was complete. I never received that call. I drove back to the clinic that night to check on my cat, and was told that he wasnt doing any better despite everything that was done to him. I was allowed to "say good night" to him, and could see that he was traumatized. He would not move, and was snarling the second he saw humans. This is a cat who has been through surgery for severe orthopedic fractures, and has been through all of the required veterinary visits afterward for x-rays and such, and he has never once acted this way in a medical setting. He only calmed down once he recognized that I wasnt a veterinarian. I was told that he had to stay overnight, and I was sent home after paying an additional fee. I returned the next morning to find my cat in a worse state than hed been admitted. His first action when he got home was eating his litter out of stress. I was now in the market for a new litter that would be safe for him to ingest, which was terrifying because Id never heard of a cat doing this before. Id spent the last of my savings on a veterinary procedure that not only hurt my cat, but led to me spending even more money on new litter, food options, medications, and supplements outside of the veterinary clinic, and its recommendations, to fix what they couldnt. It took over a week of effort, but I was able to save my cat. He has now begun to pass the stool that was the original blockage. What really made the difference was, you guessed it, a pet-friendly stool softener. I administered that, and have been following it with two servings of canned food daily mixed with sugar-free fiber. Weve also switched from Blue Mountain Wilderness dry food, which caused the blockage, to Purina Gentle. None of this was recommended by the Animal Medical Center of Seattle, which had stressed that my eight pound cat was "obese" and "should be losing weight" when he was admitted for not eating in the first place. The fact that this clinic continues to function is horrifying. A lot of the other animals admitted the same day as my cat were there for the same reasons. Its upsetting to recognize that these animals probably died in their owners arms since the clinic couldnt provide an ounce of proper veterinary care. Please do whats best for your pet and take them anywhere else.

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Johanna Ellis

While the staff is very friendly and well meaning, I have personally found them to be very lackadaisical. I have had to check their work on numerous occasions, including correcting dosages, ask over multiple visits for services I have already paid for, and hound staff to answer questions via phone or email. They have tried to say they didnt receive the email, but as soon as I showed them said emails on my phone they admit they saw them and just forgot to answer. Even after bringing this up with office management I never received an answer via email, I had to wait until my next appointment. They also seem to love to push for extra in house therapies and care- some of which are valid, but costly at their location. They are timely when you have an appointment, and again, very friendly. I just dont trust them for day to day care. However, when it comes to emergency care I had a much better experience. They did fantastic when I brought in one of my dogs for an emergency after he was attacked by another dog. Unfortunately their surgeon was away and my dog would have had to wait a few extra days to get his surgery, so I chose to move him to another animal hospital so that he could be taken care of immediately. I was slightly put off by the fact that he was going to have to wait to receive care, however during the actual emergency they did great! Over all I would not recommend unless it is an emergency situation.

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Ashley Sherwood

We took our elderly dog in on a Sunday, as she was rapidly declining (not completely unexpected). From the moment we drove in to the parking lot, the whole experience was warm, honest, and caring. A vet tech greeted us as soon as we arrived, listened attentively, asked questions and then immediately took our girl back to the clinic. After only about a 5 minute wait, we met with Dr. Hutton- who confirmed what we already expected (that our girl was close to death). The doctor was personable and caring. The staff warmed our girl up (her body temp was very low), which allowed us the opportunity to spend a fair amount of time with her until we were ready to say goodbye. The staff was especially great with our 4 1/2 year old; they distracted him when we first arrived, but yet were caring when we were all upset by having to say goodbye to our sweet girl. I highly recommend this clinic- this will now be our go-to urgent care clinic.

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A Private User

My dog needed a knee surgery (TPLO) and after doing some research I decided to take her to the Animal Surgical Clinic. Very glad I did so. Price was in line with other clinics, yet the level of attention and care I received was FAR above what I expected. Now that my dog is needing her other knee operated on, Ive taken her back and despite the 2 or 3 years since we last visited we were immediately recognized and treated like family. I hate that my dog needs thousands of dollars of surgery, but I feel extremely confident in the staff at Animal Surgical Clinic and do not hesitate in whole-heartily recommending them to anybody who might need their services. With their new location theyve only gotten better!

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Candace Ermels

DO NOT GO HERE! Emergency vets almost killed my 18 month old Berner, charged me more money than I authorized, wanted to fly a surgeon from Colorado to perform a surgery that any surgeon could have done but I was not told, misread an ultrasound, saying there were 2 "masses" causing a surgeon to cut open an organ and find nothing there! Dr. Hutton was indignant and rude, threw papers in my face and told me to "get out of her hospital" because she performed HER treatment plan when instructed not to which almost caused my poor pup to lose a kidney or be put down do to a blown ureter and bladder! They charged me over $3500 over 3 weeks to get nothing! DO NOT GO THERE! #ANIMALSFIRST

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