Category: | Counselor |
Address: | 2205 N 30th St a, Tacoma, WA 98403, USA |
Phone: | +1 253-686-5184 |
Site: | developresilience.com |
Rating: | 4.3 |
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Janette Mitchell
With ONE phone conversation, I can say this "professional" does not direct her conversation well and is NOT professional. First, she called me with her mouth full, on her lunch. Its nice that you take your personal time to call a potential patient. Better to not do it with your mouth full. Great first impression... She asked what questions I had, then pretty much asked if I felt she could help me, several times, wanting to book right then, with out giving me much info concerning how she might help me. Thats a consult? I felt the conversation had little direction. I then inquired about insurance (Im on a tight budget). My insurance had already misquoted her - I understand that is frustrating for her. However, she gave indirect answers without giving me any real direction to find out what I needed to know to be confident setting up an appointment with her. I started becoming frustrated, feeling like she was sending me back to my insurance who would send me back to her - I hate back and forth. She became frustrated (good job, professional counselor), and told me this was not a part of her job and I was wasting her time. Serious? Im wasting *your* time, inquiring if you might want my money to help me balance my life? Are you kidding me?? Taking care of your potential patients concerns is not a part of your job? Im wasting your time?? Im not giving you any more of my time to waste, much less my hard earned money, after you treat me like this on first conversation. Awesome. We agreed this was not a good fit. Im glad if she was a good fit for you and has helped you, but wow, my first (and last) impression and experience with her was completely incompetent, unprofessional, bad bedside manner. I know she must have value, but I sure as heck will not be seeing her. Take care of your patients, with patience and respect - did not happen today. Im "wasting" my time with this review, so perhaps someone else may choose to not waste their time with this "professional." Good luck.
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Veronica Hoyos-Leonard
I can not review Ana María as a psychologist but as a friend and as a human. I meet Ana in chicago 20 years ago. Ana is hard working and cares about her patients but has this fixated idea that her friends are tools she uses to accomplish her chores. The ones she does not want to do like gardening, driving to the airport, taking the dog for a walk etc. etc. the one star is because Ana María influenced me to sell most of my things in Texas, move across the country and then erase me from her Facebook page and drop me from her life and the community she promised to support me. I found myself alone in a new city and in an environment as hostile as the one I left in Texas. The few times we saw each other Ana María acted cold...I could sense this mean energy from her I never felt in anyone before. Like I was a prisoner of a very cruel dictator. Ana María got together with my landlord (her friend) with the intention to kick me out of my humble place which was the only thing I could Afford in Tacoma, a very high cost of living city with low wages. I was able to keep my humble home because there was not reason to end my lease and because my landlord Marsha had more compassion than my friend Ana Sierra. I left Tacoma with my heart broken...i never been treated worst in my life...why? Ana Maria has serious problems with her attitude towards her personal friends...I am greatfull I am far from her reach. My advise: stay away.
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Cait Koffarnus
VERY Unprofessional. First visit, she spent 30 minutes complaining about our insurance and then 15 texting her next client in the waiting room. Shes socially awkward, not quirky, but seriously misses the boat on a lot of social norms. She kept calling my son (her patient) the wrong name. She made him wait outside for his first session and barely even talked to him. The second time we met with her, she came in 30 minutes late and had double booked, but refused to admit it and kept arguing with me about the time she booked and confirmed via email. She asked me to leave and come back in another 45 minutes, after we already waited 45 minutes in her waiting room. Then the other patient gave up and left, so we go the appointment by default. She told my son, who has ADHD, that he had to "sit still" and wasnt allowed to play with the toys, even though he asked politely. He was so uncomfortable and rigid that he couldnt open up to her. She didnt pick up on anything and kept firing questions at him. He totally shut down. I have never seen him so uncomfortable. I addressed it and she argued with me, in front of my son, yet again. Then she told us we needed to pay out of pocket, even though our insurance covers it 100%. She shouldnt have a license to be a psychologist, she should be a patient.
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Joe Sutherland
My experience with Dr. Sierra was something in todays world does not happen..My son died in a car wreck and left behind a 6 year old son. He is not handling this well and I know he needs counseling so I had done research and was recommended to Dr. Sierra. When I called to set up an appointment Dr. answered the phone. She was at airport returning from vacation and waiting for her luggage and took the time to talk to me for over an hour instead of like most people would just want to go home. I havent met Dr. yet but to me anyone who takes that kind of time to talk and set up an appointment while at the airport must truly love her job and cares about people. Leanne Matejovsky
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Patti Ramos
I highly recommend Dr. Ana! She is one of the most dedicated, knowledgeable, kind, caring and supportive therapists I have had the privilege of knowing. As a childbirth educator and birth doula, I really appreciate Anas involvement in our community of expectant parents and families. She has also been an inspiring guest speaker in the Tacoma Cesarean and VBAC Support group and has participated in the Tacoma Doula Circle, always offering our local birth educators tremendous support and insight regarding difficult, challenging situations. Patti Ramos, CCE, CD Certified Childbirth Educator and Certified Doula
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Ned David Bratspis
I have known Dr. Sierra as a trusted colleague for 3 years and continue to appreciate her ethical, clinical and professional integrity. When I refer clients to Dr. Sierra, I have confidence that they will receive the highest quality care and treatment. Dr. Sierra continues to expand her knowledge of practical tools toward helping clients to build upon their strengths and develop self-reliance. From a professional standpoint, Dr. Sierra has my utmost respect and admiration as a living example of altruistic and pro- social practice. Ned David Bratspis,MA, LMFT
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Suzanne Smith
Dr. Ana Marie Sierra is a very talented child and adolescent therapist. I am professionally affiliated with her and would not hesitate to refer to her for someone needing a competent and compassionate child and family therapist. I feel a particular kindred spirit with her because like me, she offers post adoption adjustment and attachment work as one of her specialities. She bases the clinical work she does upon mindfulness which translates into a sense of safety and security in her clients.