Category: | Veterinarian |
Address: | 12709 NE Hwy 99, Vancouver, WA 98686, USA |
Phone: | +1 360-574-0833 |
Site: | salmoncreekvets.com |
Rating: | 4.1 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1:30PM Closed |
SU
Susanne Ordonez
I called ahead to see how much it would be to have my new kitten vaccinated and the lady on the phone quoted me around $50. I ended up with a bill of $213. Nothing was explained properly in regards to billing and when I asked about how much things cost (the check up, some additional tests they wanted...) after getting the bill, the black haired lady behind the counter got agitated and short with me. After some vague answers about price, I asked her that I would like to do the deworming treatment (it was only $20 which I did not realize, other things like a simple test was alot more, ...). she stormed in the back and then came back, slapped the medication on the counter, rudely took my card for another payment and good-byed me. no explanation of how to use it or apply it to my kitten. Sorry asking how much things cost is such an inconvenience to you. Give people a list of services which includes how much they are for crying out loud, thats not unreasonable or? I will definitely not go back. (the vet I do have to say was very nice) Overall they made me feel cheap for asking, but its a principle. I have the right to know how much things cost before agreeing to it, just like with everything else
CH
Chad Steenvoorden
My wife and moved to Vancouver last year. We are so blessed to have found Dr Martin and her team for our three small dogs. Recently in a short period of time, two of the three dogs in the family had to have surgery. Dr Martin, I am convinced you brought one of our dogs back to us most likely after years of being mis-diagnosed and past dental work done incorrectly. Thank you!! Dr Martin is not only an incredible vet, but her and her staff took the time to be incredibly caring and compassionate. Thank you for all you guys do everyday to keep our little dogs healthy and happy.
A
A Private User
I have used Salmon Creek Vet for at least 15 years. Dr. Cleveland is a wonderful vet and his staff has always been so helpful and understanding. We had to have our very dear old dog put down last month and the last days of treatment, xrays, etc were very stressful to us. They were wonderful and helped us with the creamation service. We were so appreciative of the treatment received by the staff in the office and vet assistants. Thank you for the card and flowers and your thoughtful handling of Belle. Lydia and Paul
KR
Kristina May
My dog went in to have his nails trimmed, they improperly drugged him, using the wrong medicine and couldnt get him completely out. Not only did they charge me for his visit AND the drugs. But they didnt even trim his nails. So Im going home with a traumatized dog who has been heavily drugged and received absolutely no service. I missed work and paid $75 to bring home a sick drugged dog.
SA
Sandy Flowers
I am new to Vancouver Washington and have taken all my (6) and my daughter has taken all her (5)dogs to this practice and we are very satisfied with both Vets, Techs, and front staff. Everyone has been very nice. The Vets I feel really take their time with our pets and I never feel rushed! We are happy campers and I would recommend this practice to whom ever is looking for great service
DE
Debbie T
We all know that our pets are members of our families! This is the ***ONLY*** place Ill take my little min pin! For awhile, I took my min to Dr. Cleveland, then tried a clinic that was a little closer to home. But it wasnt long before I returned to Dr. Cleveland. He is so knowledgeable, intuitive and kind. And his staff are the best, too.
MA
Mandy mc
$750 for a couple teeth extraction for a cat. WHAT..... I went there for a year and every time I went there, there were new front desk people. Something is to be said about retaining employees. Too expensive and cant keep employees. P.S. Dr. Polly bought the practice 1 1/2 - 2 years ago so older reviews are of the other vet Dr.
A
A Private User
Dr. Cleveland and staff are the most professional and caring team. Dr. Cleveland even called me at home to check up on my elderly dog after I had brought her in the day before.
BO
Bonnie Blair
Dr. Polly is a very caring individual. The entire office has been very supportive when we had to let our dear Max pass on. Thank you all so very much. Bonnie and Mel
A
A Private User
Staff is great. Dr Cleveland was informational as well as kind and great with my grand-cat. All staff members love the animals and are skilled at there jobs.
A
A Private User
Even though I have moved to Portland, I will continue to take my dog here as long as I live in the Northwest. Every one on the staff is fantastic.
AN
Antonio Humble
good customer service