Aurora Sinai Medical Center

Reviews 6

PE

Penny Laferriere

Outpatient (Post-op) Care Last week I had outpatient hip surgery. The care of the surgical and anesthesia staff was fantastic and I have no complaints with the surgery -- top notch. My review is of the post-op care in outpatient surgery. I usually do pretty well with anesthesia -- but this time was rough. I was extremely nauseous. They took me to surgery around 12:30pm and I was in recovery until after 3pm or so. I slept for a while in my room and at about 4:30pm the nurse came to suggest I might go. When I explained how sick I was -- she urged me to "just throw up" because it might make me feel better. She could not pronounce the name nor really explain some of the medications Id been given. Given my extreme nausea it was clear that I was still feeling the effects of the anesthesia. My representative (a friend who drove me to surgery) was provided no information from a doctor regarding my post-op care. The nurse said that the pharmacist should have explained the medications. She urged me to get dressed. When my friend said -- Ill wait to get the car until we see how Penny is -- the nurse said. "No... go get the car." In a nutshell... I should not have left when I did. I had two different nurses tell me Id feel better if I just threw up. One actually said "You should just puke." I dont think so. Id feel better if I rested for another hour or so. But I wasnt given the option -- and I wasnt assertive enough at the time to suggest (demand) otherwise. Instead. We pulled away from the hospital. Parked alongside the curb a block away and sat there for more than 1/2 hour until I felt I wasnt going to be ill.

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EL

Eliza Sureo

I had my first baby at this hospital almost 3 years ago. i was in labor for almost 24 hours because one of the student doctors was in charge of my care supervised by a doctor, she kept saying i was not dilating enough every time she came and checked me she would say the same thing, 4 centimeters. I asked for another doctor to check me because i couldnt believe that was true i was in so much pain. And sure enough another doctor came in and said i was fully dilated the entire time. My family was so mad. Then i spent another hour pushing the baby out to be only forced on my knees so the baby could be put in right position because they said it was not in right position. If it was not for the kind nurse lady who stood with me the entire time holding my hand calming me down with her good heart and gentleness, i would have flipped out on those people long ago. After i finally gave birth to my baby i was given antibiotics because i got a fever and infection from the long labor. Then i developed postpartum high blood pressure. So i had to stay longer given ivs with some magnesium stuff that made me groggy and miserable. I had my hubby order everyone out of that room except for the nurse lady i only wanted her to take care of me and my baby i didnt trust anyone else. If it was not for her i would have given this review No stars if possible. It was a horrible experience. I am pregnant with my second child and i will not be going back to have my next child in this hospital.

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HE

Heidi Woody

The actual visit to the center was fine. The wait was long, and the reception rude, but once back with the Dr. he was pleasant and quick. I was only with him for 15 min and then on my way to the pharmacy. All of that was good. They filed my insurance so I didnt pay or receive a bill for about a month. HERES WERE THE SHOCKER COMES IN: The FIRST bill came and it was for $315, adjusted down to my payment of $218.93. I called, certain that it was a mistake for the 15 min. visit. Nope! I was told that is the right amount because they are associated with a hospital and thats the price. I was very frustrated that they had charged so much at an urgent care, but paid it and went on. There was no mention of another bill. About a week later, I got another bill. WHAT??? Yep. The first bill, I learned was really for the Dr. and the second bill is for the clinic. This bill was for $133, adjusted after insurance to $40. This has been an extremely FRUSTRATING experience and I will never return to this clinic. Fortunately Im only there once a year for business and I will inform the organization I attend with, not to use this clinic. :(. Dr. Anderson was very pleasant, but this is robbery!

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A

A Private User

Im starting to get really impatient with this place. I went in to get some blood drawn for a test and should have received the results 5 days ago. Today is my four time calling in and Im feeling more and more ill..... they have informed me that a doctor would call me back with results everytime, but I doubt that anyone is going to call me. If I have to schedule an appointment just to get my test results, Im not going to be too happy. In addition to that, the ER doctors are not too helpful.... expect to wait a while in the waiting room.... Im going to switch hospitals as I have no more patience for it. Also, if you schedule an appointment with a cardiologist, expect to wait about 1 hour before you are seen. Bring a video game or something..... Also, receptionist at the outpatient clinic also seems rude....

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CH

Christine Fuller

I had outpatient surgery and i was experiencing chills, vomiting and diarrhea, dizziness and nausea and was told by the nurse to ride it out. went to Sinai emergency hospital because I was itching and burning symptoms really bad and I felt it was a yeast gone wild when the emergency Dr was to focus on my stitches rather then a yeast that was out of control, She messed up my stitches and lie to my surgeon and said i bad mouth him. But wait when I went to visit him and his dizzy nurse jump down my throat calling me liars and he told me to "show him the pain since Im a Dr liar" never said what my surgery results were and never gave me my excuses but pulled a stitch out because he ripped my bandages off etc. I hope him and his nurse reads this with that emergency Dr. What ye sow Thu shall reap. Have a bless day

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LA

Latoya Ayers

I went in with a migraine and the nurse while trying to give me an IV poked my nerve. This was after first not being able to find a vein in my other arm. Tammy the nurse in question then proceeds to blame it on me saying I moved. I didnt move although I did yell out in pain when she hit the nerve. I told her I didnt move. She then says "are you dehydrated"? I said not to my knowledge. Now not once did she apologize at ALL!! She walks out of my room after saying to me "I dont know why it hurts you that bad". I said Im sorry excuse me. I have never been nor am I now afraid of needles. I have chronic migraines Im no stranger to IV medication. I will never go back to that hospital and its like 5mins down the street and I will also be following up with the nursing supervisor to file a formal complaint!!!

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