Quest Diagnostics Newton PSC

125 Newton Sparta Rd #1, Newton, NJ 07860, USA

Category:	Medical Laboratory
Address:	125 Newton Sparta Rd #1, Newton, NJ 07860, USA
Phone:	+1 973-383-3907
Site:	secure.questdiagnostics.com
Rating:	1
Working:	Closed 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 8AM–12PM Closed

Location

Photos 6

Reviews 4

Brittany V

I would rate 0 stars if I could. Worst experience Ive ever had. If you have an appointment expect to wait at least an hour and if you are a walk in forget about ever being seen. I came in as a walk in after a doctors appointment where I was told I needed bloodwork as soon as possible, and I waited in the waiting room for almost 2 hours after checking in. When we asked the technician politely how long we would be waiting, she was extremely rude and audibly ridiculed us in front of the entire waiting room and a patient she was taking in about not having an appointment and how we had to make one. When the patient tried reassuring us we were next on the list as per the TV screen, the technician yelled at the patient and told her "not to tell us anything because we would keep being bumped down the list for all the appointments that were coming in." Im in the medical field so I understand the priority of taking patients with appointments but if you have walk-ins waiting in the waiting room for 2+ hours why even offer to take walk-ins in the first place?! Absolutely ridiculous. There should be some leeway and time to see walk-ins between appointments otherwise dont offer walk-ins at all. Also absolutely no need for the technician to be extremely rude and unprofessional to us in front of an audience when we were only asking how long it would be until we were seen, and kindly asking. I wish I had gotten her name to file a complaint. In my opinion, dont come here at all due to the lack of professionalism of the system and the staff as well. ALSO no one to assist with check in. Maybe if they had a receptionist to inform people of wait time for walk-ins and procedure on appointments/walk-ins instead of the rude technicians, everything would flow smoother.

christine B

No one to assist checking you in. Had to wait 45 minutes for an appointment. Should have a receptionist to answer questions instead of waiting without assistance

Marty Colasurdo

Very efficient, short wait if you make an appointment. Very capable staff.

Missing Link

Cant find building no numbers