Category: | Dermatologist |
Address: | 152 Broadway, Brooklyn, NY 11211, USA |
Phone: | +1 212-385-3700 |
Site: | bobbybukamd.com |
Rating: | 2.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM |
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Amanda Roberge
This place is just money-making scam. I wanted over 45 minutes for my appointment and when I was finally seen I then was only seen by an assistant, she asked me a bunch questions I had already answered on the new patient form days earlier. She barely listened to my answers then she proceeded to look at my face from across the room and prescribe me a bunch of things I had already been on. And thats not even the bad part. When we finally came up with a treatment plan I was never able to actually pick up the prescriptions due to the absurd incompetence of this office. First someone forgot to call my insurance to get the prescriptions pre-authorized, I waited 2weeks. Then I guess it was too hard for them to get in touch with insurance, because usually insurance companies are sooooo easy to deal with, so they gave up. I asked if there was anything I could do to help and they insisted their office had to speak to the insurance, and yet when I called the insurance they had no records of anyone calling from Bobby Bukas office, its been a month and a half at this point. I called the office again, and again. each time spending over 15minutes on hold and each time having to explain the situation to whoever decided to pick up that day since they apparently dont keep records of the phone calls theyve had with patients. After four months of this bullshit I gave up and went to another doctor who prescribed the same things and had them authorized the next day. The kicker is i stilled received a bill from Buka. 200 dollars for a person to look at my face from across the room and not listen to a word I said. This place does not care about its patients or their treatment, they care about your wallet.
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Williamsburg Blonde
First time dermatologist visitor and Im completely disenchanted. In office experience: Office staff had zero bedside manner. They were standoffish, cold and unprofessional. Doctor was fine at best. During my appointment, the doctor removed 2 and a half moles. One mole was "large" - about the size of your iPhone home button. He left half of it intact saying that if it came back positive, he would remove the rest. But heres what he didnt tell me, that it would cost me another appointment visit and another removal charge. Thanks, Doc. After office experience: Billing has been a nightmare. My appointment was in-netwrok and I am still paying literally thousands of dollars out of pocket. Plus, the team at Bobby Buka sent my lab work to an out of network facility which drove costs up even more. I find this particularly unprofessional as I was not given the choice to use labs that were within my network. So, there it is. Proceed with caution if you proceed at all.
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mppellegrini
We were seen by Dr. Chris on 7/13/17. My son was referred by his pediatrician because he had a rash and we suspected of Lyme disease. I had to almost force the doctor to prescribe lab work for my son because he kept insisting he only had a virus. The lab work came back and my son DID have Lyme disease. The doctor gave him a WRONG dose!!! Three weeks later my son developed a high fever and I took him to Weill Cornell Pediatric Infectious Diseases. BEST thing I ever did. The specialist there told us it should have been 400mg/5ml instead of 200mg/5ml as Dr. Chris had prescribed my son. This is really terrible!!! I dont care about waiting time or even bedside manners, but my son was given the wrong medication. From all things in the world, the only thing the Dr. should have done properly was prescribing the correct medication for my son and he failed to do that. I wouldnt come back again!
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A Private User
You almost forget youre in a doctors office here! Usually I go to Dr. Bukas office in Manhattan, but he told me about his new laser that he has at his office in Williamsburg for scar removal (after he had cured my acne!) so made the trek out to bk to give it a try. His Williamsburg office is just as cute and hip as the one in the city. I did the laser 4 months ago and I am still seeing better and better results! Not only has it helped me with my acne scars, but also with my leftover breakouts and overall skin texture. Although it is a bit pricey, it is life changing. Dr. Buka and his staff made me feel so comfortable and relaxed that I hardly even felt the laser treatment. The after care is not so pleasant (red and scabby), but once it heals youll never be happier that you did it!
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Kat DeLeon
I came here a very long time ago and I never left a rating but I do feel it is necessary being as though people are having issues here. When I first scheduled my appt I didnt know I would be seeing a student or PA or whatever it is they have there. But that wasnt even my problem the guy I saw didnt look at my face thoroughly just glanced and then prescribed me a medication, fine no problem I was being open minded maybe it would work... I go to the pharmacy and whatever it was that he prescribed me was $700 I was so upset! Not only do you NOT look at the problem Im complaining about but you also prescribe me an outrageously expensive medicine! Ive never been back since. If I were you I wouldnt come here either its NOT worth it
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Desire Rebecca Moheb Zandi
I had the worst experience here. My doctor was Christopher Busapavanig, and he didnt diagnose me correctly when I had a severe allergy reaction. Moreover in many attemps of my phonecalls from the pharmacy when I was saying that I was not able to breathe all the associates were very unhelpful. I had to go to another doctor who connected me immediately to a breathing machine and wrote me a lot of medication who was much more aware of the seriousness of the situation. The doctor never even bothered to call me (his patient!) back. I am very disappointed by the service here. Not to mention that they charged 250$ before seeing the doctor. I never had a worst doctor service in my life..
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A Private User
If you are looking for fancy interiors, yes, this place is nice. But if you want some attention to your skin problem, go somewhere else. The guy who examined me, spent less than 5 min on checking out the craziness that broke out on my face. Considering how much money you are spending and how stressful anything weird popping up on your face is to you, less than 5 min is unacceptable. I spent more time giving them my payment info and signing their legal forms. Now I write this, as my face has gotten even worse. thanks for nothing, charlatans.
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Ro riv
Dont expect to see an MD when you go there nor expect to see the so called famous Bobby Buka MD, went there 2 times and never saw a MD saw an assistant PA instead , not kool my insurance pays for me to see doctors not there assistants .... My friend went there and the same thing saw the PA.. Are there any docs even there? Ridiculous IMO..... Looks great inside .. But Looks are deceiving!!!! If you decide to go make sure you ask who will be attending to you, a PA or a real MD !!!!!! Not Going Back Ever For These Reasons!!!!!