Erie County Medical Center

Reviews 5

SA

Sandra Burns

My brother has been at ECMC for three weeks. I visited him on Friday, April 24th around 5:00 pm on the 10th floor, room 1006. When I arrived he was sleeping so I sort of walked around waiting for him to wake up. I then saw the Dietary cart down the hall and figured i would walk in when they brought him his dinner. When she put the tray down, next to the tray on the over bed table was a clear medicine cup with pills in it. I then asked him if he should be taking these pills. He didnt know anything about the pills so I proceeded to leave the room with them and walk down to ask his nurse about them. The nurse didnt seem too concerned just said, "Those must have been on his tray since before he went down for dialysis". I then asked him if he is supposed to keep track of what medicine my brother is taking and when he gets them. I wasnt given a clear answer but it looks like some back tracking was done. All of a sudden the nurse who didnt seem very concerned was very interested in my brothers care. He then proceeded to make sure he now got the medication he was supposed to get and then told me there were certain pills he wasnt supposed to get because he went down for dialysis. I am not sure of the protocol for giving medication but I think this is unacceptable. I have been in the room many times and all of the nurses scan his bracelet and then tell him what medicine he is taking and what it is for. I have now left a message on the Patient Advocate line over the weekend and again yesterday. I also left a message for the Unit Manager and no return calls. I need a call back and need an answer to all of my questions. I am leaving this review on the website in hopes that someone will call me back. Thank you.

---

TH

The Chef

Dirty, unsafe, and jaded staff from working in the ghetto. Came in for severe facial lacerations from a fall. Was sent from suburban, unfortunately. The surgeon was fantastic, did a great job, very nice, please note that. However After having my face literally torn open, I was sent home without a single thing to help me sleep through the night. I didnt want a script, pills, anything. Just something along the lines of the care suburban was taking for me. Nothing. "You only have a cut, and we sure dont give painkillers for that." They treated me like a drug addict. I was up all night in pain, they wouldnt even give me my antibiotics. So now 15 hours later (I was supposed to start taking these immediately and every 6 hours) I still have no antibiotic or ointment, wouldnt even prescribe Motrin, and they refused to give me anything there for antibiotics. And they sure as hell booted me out of there as quick as they could. I bet if their face was torn open theyd be given a mild painkiller. No wonder your hospital has two stars. There were fights in the waiting room, where they sent me to wait, even though they knew I was being transferred. They actually yelled at me to go sit in the middle of the fight while I was pouring blood. No security AT ALL. black ladies beating on each other. Im pouring blood and the jackass in front of me is complaining about his god damn aspirin and the guy at the counter completely ignored me (now Im kneeling on the ground) to have an aspirin conversation with this guy. Id rather die than go back there. This hospital needs to go or get moved further into the fruit belt to keep everyone where they need to be. You should be ashamed.

---

NI

Ni Smith

This hospital is by far the worst hospital I have ever been to in my entire life. I went there yesterday and the nurses and doctors seemed uneducated, didnt seem to understand why each patient is there for service after having paper works and information from the ambulance (they havent seen me in over an hour to check on my concussion and give me an MRI after head pain and thought that one of my visitors were a doctor, but arent you suppose to know whos the doctor in an environment like that one?) This place is downhill just ghetto and bad. The nurses.. Im convinced theyre sniffing something.. They make side comments, are rude, and nasty. Doctors doesnt have common sense either, careless, doesnt speak to you about anything. Poor communication. I sat in a dirty room alone until my visitors came and with the pain I was going through and I had a terrible headache from a concussion that couldve been bad. I wouldve been dead if anything. Lucky enough my mom had to ask them about giving me an MRI because thats how much they care and dont care about their jobs of saving lives. Im going to just say this once.. I attend college to work in the medical field and I have the heart, dedication, and work hard to acknowledge what I have to do to work around all these standards... So if youre NOT up to taking responsibilies, being an adult and helping others then WHY work in the medical field? ECMC you have a long way coming from being a great hospital... Ill never in my entire life go to this hospital again.. Even if Im close to near death. It wasnt my first time but its definitely a lesson learnt and my last. Waste of time, money, and support.

---

JO

Joe Marquinez

Was recently hospitalized for hip replacement surgery.Edna, working with the anesthesiologists, was wonderful in reassuring me before surgery. Dr. Violante gave me gentle and comforting words, before performing his job, orthopedic surgery to replace my damaged right hip. He even put his initials on my hip, so as to prevent any mixup. When I awoke in recovery, I was in much pain. The doctors and nurses performed pain management flawlessly. My evening nurse (I was on the sixth floor) was a woman named Sara and her kind words and gentle touch made an very high pain time much more bearable. Within hours the rehab staff had me up and moving, showing me how to move properly. My day nurse was Abby who also made this tough period much better, with her professional and efficient abilities. I was released the next evening and myself and my lovely wife want to profoundly give thank yous to all of the awesome people who work at ECMC, from the cleaning staff, the food and dietary staff right up to nurses and doctors who made this trying and painful experience much much better. Whatever ECMC pays you men and women, you all deserve a raise! Was treated with dignity, respect, empathy and not babied but guided down the path to successful healing. Well done! My sincere gratitude. ..

---

KA

Karen Fodor

As a former nursing agency recruiter and staffing manager to most Buffalo Area hospitals, clinics, facilities, etc..I never dealt with ECMC until I personally needed their services. My Rehabilitation Neurologist only wanted me in Physical Therapy at ECMC..there was no other choice! I cannot say enough good about mt physical therapist and all the staff that I have met and spoken with including conversations with several drs and nurses that I met while at the hospital! I personally from what I did for a living look for and at things a bit closer than the average person. And due to the tv health care segs I did for several years to help people in different situations in everyday healthcare and health issues I tend to watch closely everything!! I WANT TO THANK ECMC for helping me when I really needed them and their services! I highly recommend them! :-)

---

---