Banfield Pet Hospital

Reviews 3

JO

Joe Cottoneye

I visited their location in Petsmart in Nanuet today...not impressed. First, lets get the good out of the way; I brought my new foster dog we rescued in to have a severely ingrown nail (about a year old cocker spaniel, probably never had been groomed before) removed. They successfully clipped the nail from this nervous dog and saw him on relatively short notice (next day appointment). Hence the 2 star rating instead of one. I had already paid to have his shots done, groomed, and it was down to one stubborn nail that had curled around into his paw pad a little. This dog is very sweet, but he is very nervous about having his head or paws touched and he was in some pain from this overgrown nail. To make this story short...I needed the vets help to clip one nail. Brownie is in reasonably good shape considering he has had about a year of neglect, we have him already on ear drops ordered from 1800PETMEDS to take care of what is clearly an ear infection of some sort. I explained that he has made progress with the Zymox I already paid for in about a week of treatment. The vet INSISTED that the infection was "horrible" and needed their prescription only medication that ran $75, along with the $50 dollar ear culture (to tell me what I already knew), along with the standard $50 dollar vet visit, along with...in all I paid $220 (would have been $270 if I did not start to argue the topical antiseptic for the foot is over the counter purchase and not necessary) to have this dogs nail clipped! This was after I explained that I rescued this dog for charity and was trying to have him prepped for a adoption without spending too much. Even after that, they STILL tried to push their monthly preventative plan on me! Well, I guess no good deed goes unpunished as they say. I have a hard time believing this vet is in the best interest of your pet, given the other reviews I have read on the Banfield vet franchise as a whole. I have experienced this before...at a greedy car dealership that tries to push accessories you do not need on your car. While it is easier to say no to a car salesman for a paint protectant thats probably going to do no good, it is a little more difficult to say no to a pet in discomfort - even if it is something as simple as an ingrown nail. Everyone has to pay their bills and they have to make money, but after experiencing the amazing value and care I get from my regular vet; Tranquility Vet in Tranquility, NJ, I am reminded why the hour drive is worth it every time.

YA

Yania Justiniano

Love it, staff is great, awesome service, and plans are very affordable. They also do drop off, that way you can go to work and pick up your pet on your way home.

PR

Princess Vargas

I love them.