Danaher Patricia MD

Reviews 5

KA

Katye Layne

My parents and I both see this office and the experience is a very mixed one. My father goes for yearly check ups and loves the office and his experience, where as my mother and I go in monthly for maintenance visits regarding health issues. My mother has a crippling fear of the doctor which she expressed and they did not treat her sympathetically at all. She has dealt with excessive blood loss during menstruation her whole life and it effects her life greatly. She finally came over this fear so she could talk to the doctor about possible hormone therapy or surgery but she wouldnt even discuss her options with her and kept pushing her into taking the pill which at my mothers age IS VERY DANGEROUS. A simple look at her chart could have told her that. So my mother went through all the hoops of getting blood tests and exams (she found out on her patient portal that she is anemic and the doctor never even discussed the results with her or how to live with being anemic) and during her last exam, a pap smear, the doctor was talking and joking with her nurse the entire time and ignoring my mother. They were in the process of moving at the time and a screw fell out of the exam table while my mom was on it and Danaher laughed, brushing it off. When she finished she didnt even speak to my mother except to say they were done and she could pay at the front desk. My mother was disrespected on multiple visits by these people, her fear of doctors has been reignited, and she cried for a week straight saying she needed to accept that she was going to have to keep living this way for years until menopause finally takes hold because if her own doctor wont help her or take her seriously who will. Its been months and she still refuses to go to another doctor. And in my own experience, the front office staff has mixed up my prescriptions multiple times, I desperately needed an x-ray of my tail bone (I fell down a flight of stairs two years ago and have terrible chronic pain) and when I went to get it done at another location had been told that the doctor wrote it wrong for a spine instead and they couldnt xray my tailbone without the prescription. When I went back to the doctor, she told me my x-ray looked normal and that nothing seems wrong so I should try physical therapy. I had to correct her and tell her that we discussed the issue was my tailbone and she wrote for a spine x-ray, thats why it looks normal, because nothing is wrong with my spine. She then took a second look and acknowledged it was the wrong area and said they would need to redo it (of course another thing to pay for.). I also needed a pap smear as Im 21 and when I mentioned it to the doctor she told me I didnt need one until I was 21 and bid me farewell and left before I could correct her that I am in fact 21. Again, a simple look at my file could have told her that. Finally, for the past seven months Ive been having monthly appointments regarding taking an antidepressant. Twice another woman, Erica, handled my appointment and it was night and day compared to the doctor. When Danaher went back to handling them, I felt as if she was questioning my depression, insinuating that once I got out more that I would get better. I was severely abused as a child and its haunted me to this day and caused me mental health issues my whole life, but of course the problem is Im not getting out enough. Hopefully I can request to see Erica from now on in the future. Again though, my dads yearly check ups are great and he loves the staff and Dr. Danaher, so buyer beware. Everyone will have their own experiences, this was just mine and my mothers.

---

AM

Amanda Merhoff

Horrible service. Long wait times. They are completely unwilling to work with you on billing. I missed an appointment (never received a reminder call) called the office....after Sue looked for the note on my account saying they called me and couldnt find it she then switched the conversation to "well the call is really a courtesy" I understand that but in my 31 years of going to the doctor I have never not been extended that courtesy. Sue then stated she would talk to the dr about the fee nad call me back that day....well 2 days later I still never got a call back. So I contacted the office and it was then that I found out they refused to waive the $50 no show appointment fee because it was a 30 min time slot, even though they have no problem making you wait in their office for 45 mins after your scheduled appointment time. I also needed them to sign a paper saying it was ok for me to start a weight loss program, I had just been to the office the week before for my check up, they made me schedule a new appointment to sign a piece of paper (no other info was needed other than the drs. signature) and then charged me another copay for it. The staff is rude and acts like it is an inconvenience for you to be there. I highly recommend finding a different doctor.

---

HA

Hayley L

EVERY MONTH, my doctor and her office screw up my medication. They have continued to not remedy the situation either correctly or not at all. How difficult is it to read my file? AGAIN, I had to call them the other day and this time, they placed me on hold for 10 minutes then disconnected me. When I called back, they were on lunch, according to their voicemail. Angry, I went off on them on their Facebook page because of this habitual problem and because peoples health is not to be taken lightly! Today, I received an angry phone call from their office that theyre dropping me, which is fine, since I have been looking for a new doctor. I am not a paycheck; I am a human being. I, along with others, rely on you doctors to keep us healthy.

---

JO

Jodi Lynn

Dr. Danaher is a really good doctor, she takes her time with you and is thorough BUT she has way to many patients and cant keep up with everyone. She moved to a bigger office space in lockport to accommodate the amount of patients yet she wont hire another doctor to team with her at her practice which I believe would make a huge difference in the negative reputation her office has. Sue and Pam are the only competent office staff in the whole practice. They try really hard and seem over worked. Medicine refills are always a long wait , longer then the 48 hours they say. Over this past weekend I had to call the emergency line and never got a call back, this is not the first time. I like the doctor but the practice in a whole is a mess.

---

EI

Eileen Graap

Wait time is way too long. 2 hours, smh and if you want a DOT physical done, they dont send your info to the DMV right and it will cost you a lot of money and time.

---

---