Floyd Harbor Animal Hospital

Reviews 9

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Brittany Pisani

We have been taking our animals to Floyd Harbor Animal Hospital to be treated by Dr. Etzel and her staff for YEARS. Two weeks ago our outdoor cat became very lethargic and dazed. We brought him to Dr. Etzel after 24 hours of seeing these symptoms. Unfortunately our cat was dying and suffering from a Liver Infection/Liver Failure and needed to stay at the hospital to be monitored. Dr. Etzel was very up front and honest with us and clearly communicated her concerns with us, she was not sure if our cat would make it through the night, however she was giving him fluids and antibiotics and monitoring him. Dr. Etzel PERSONALLY stayed until after midnight along with members of her staff to monitor our cat and other animals being held overnight. She called us every hour or so with updates and let us know when she was leaving the hospital and when she would be back the next morning. Our cat stayed for three nights, one day/night being EASTER. Dr. Etzel not only went into her office on a Sunday (when they are closed), but on EASTER Sunday to check up on our cat and give us updates on his health. Needless to say, Dr. Etzel and her staff went ABOVE AND BEYOND what is expected from any veterninarian. Our cat made a full recovery and went from being in a life threatening state to perfectly back to normal in a matter of days, she SAVED HIS LIFE!! She is undoubtely one of the best out there and we will never bring any of our animals to any one else! Our entire familiy (including 2 dogs and 2 cats) recommend Dr. Etzel and her wonderful, friendly, and accomodating staff to anyone who loves their pet like a family member as we do. There is NO ONE better than her!

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Patricia Schnopp

I have been going to Dr. Etzel for over ten years. I have been completely satisfied with every aspect of the care and service I received there. She is a very qualified and compassionate doctor. You can tell as soon as se meets your pet that she truly cares about them. She also understands and has compassion for what you are going through with a sick child. Her office is spotless and fresh smelling. I have never met a more qualified and friendly staff anywhere. My own doctors office staff are not as nice as all the people who work for Dr. Etzel. I cant imagine what these people are trying to prove by bad mouthing a very professional and experienced Doctor. We all have lost a pet or as in my case many over the years. It hurts more than I can explain here. Blaming the Doctor is not the way to heal. She does all that is humanly possible to keep our kids healthy but, only God can perform miracles. When the time comes that I must be separated, I know the Doctor has exhausted all possible ways to keep us together and them comfortable. I know the whole office staff feels our pain and they try (and succeed) in making it as painless as possible. Please have no fear bringing you children to Dr. Etzel. She and her staff are far above what you would expect, I have and will continue to recommend her to anyone. Anyone who knows me knows I would not go there if I did not like how my kids were treated

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Kristen Rachelle

My family had a dog that lived to 18 and we loved Dr. Etzel BUT ever since Dr. Etzel left the practice this place has became very much about money and not about the animals... My family was told to take my 3 year dog else where when we asked about prices and payments of surgery that would remove a potenially cancerous growing tumor off of my dogs paw. We were told two different prices depending on how long she would be under... how would we be able to pay in full if we had no idea how long the surgery would be? Luckily we found a vet that is currently operating on my dog with a much lower price then floyd harbors ( more than half the amount they wanted) with no questions asked and with the payment split into two... because they care more about the animals than the money !

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Joshua Hernandez

DO NOT bring your pet here!! Absolutely disgusting what they put my wife through to get a health certificate. They treat military family with 0 respect and did services not request or needed and charged 250+ dollars more. After my wife spoke to them and specifically requested a fit to fly health certificate They demanded her mother ( who had our dogs and were sending them to Hawaii for us ) pay for an international health certificate . My wife told them multiple times that we didnt need or want that . We after days of arguing and wasting of my wives and her mothers time gave a refund and proper certs. And the dogs got here just fine . They also told us to speak to a Hawaiin consulate???? This is the intellectual level of the front office staff. We have yet to receive an apology.

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Derek Hofmann

Agree with the review about ever since Dr. Etzel retired the focus has become about money at this establishment. After going for an office visit for inoculation shots if a booster shot was required at a later date, Dr. Etzel would administer the shot in the waiting room and waive the office visit fee. Now that she is gone this is against policy. Love my dog and will never think twice about opening my wallet to care for him but theres a different dynamic at this business and Im not happy with it. What I listed is only one thing that concerns me, there are other issues that I dont have time to list.

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Michele McEnany

I absolutely love going to this animal hospital. The staff is extremely courteous, friendly and willing to help! The way in which they care for my pup is so refreshing. I know if I ever have any questions or concerns that they are just a phone call away. My pup may not be the easiest of animals to deal with (dont touch his back legs!), but every time we go there for his check ups he is well taken care of. I havent had the pleasure of meeting the new doctors yet, though I can say Dr. Caruana is so knowledgeable and handles my pup as if he were her own!

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Frank DePrisco

Dr. Etzel is awesome and for the first time in ten years, my Pug doesnt mind going to the vets office. Dr. Etzel always spends a few minutes greeting my dog to make him comfortable before she gets down to business. Linda is wonderful when she follows up and its clear that she cares and isnt just making a "phone call". My Pug just had surgery, everything went smoothly and the pricing was definitely fair given the procedures performed. I would not hesitate to recommend Dr. Etzel and staff at Floyd Harbor Animal Hospital. - Frank, Jenn and Mugsy

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henry sachs

Dr is a killer beware. Stay far away. Just one look and you can see right through her eyes she is evil.Pet died due to over medication .Im not the first, If you love your pet and they are your best friends in life Do Not ,Do not bring them here. This is the end of the road for your pet.There is nothing good to say about this vet .Justice will be served...

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Rosemary Torres

Dr Etzel and her staff are a wonderful full service Animal Hospital, we have 5 cats all with different personalities and issues, and the staff and the doctors are our first and only choice, Especially Dr. Etzel you can see the love of animals pour out of her as she examines one of our furry children!!!

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