Category: | Dentist |
Address: | 2501 S Market St, Gilbert, AZ 85295, USA |
Phone: | +1 480-418-5019 |
Site: | valuedentalgilbert.com |
Rating: | 4.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Jason Rencher
Let me start by saying the actual clinical work I received from Dr. Lee and Dr. Bhotar was great. Good quality dental work with good bedside manner. The staff were all great and helpful for the most part as well. Now to the negatives. I came to value dental needing a lot of work done, and I paid ahead of time in cash for a variety of services. Up until my visit today everything has been decent. Its a new office so often times my appointments would run long while tools needed to be found or other small issues I can tolerate would slow things down. Thats okay, I know what its like to start a business. Its a tad hectic. I also had multiple appointments with no air conditioning and this was in December so you can imagine, it was typically far below 70 degrees to the point where I couldnt stop shivering. Again, I soldiered it out with a smile and tried to help however I could. The billing staff have been great until I ran across someone who said they were the regional manager at my last appointment. They demanded I pay my bill immediately for some surprise work I had done (I still had several treatments I had paid ahead for that hadnt been done yet) and she also refused to honor the credits I had accrued from several of their promotions. (Can donation drive, e-mail promo etc.) saying they had already discounted me enough for what I had paid ahead of time in cash. I calmly tried to find a solution but she was pushy and disagreeable. I asked to see the invoice and she quickly pointed at a couple things on a screen obviously trying to be unclear. So after being hard sold at 9am by a company I had already paid thousands to in advance for treatment, I decided to revise my original review. I went ahead and paid what she said I owed just to avoid further conflict. I cannot recommend any business that I cannot trust to keep their word.
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jessica allen
Wow! What an unexpected nice surprise! The center was clean and the employees were very professional. I especially enjoyed my time with Dr. Lee who was sooo helpful and took the time to explain everything to me. I visited Value Dental because I was traveling and was faced with an emergency and wouldnt hesitate to return. Hoping they build some near me :)
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Kimberly Samu
Everyone was helpful friendly and informative from the moment I arrived. Attentive to my needs as my teeth are a bit sensitive. Dr. Lee and staff were responsive to my requests. I will be going back in six months for my next cleaning!
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Elaine J
I went to an Office in Mesa but certain procedures are done at different offices and this office offers complete service so I feel I will return here for all my further treatments.
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Callie Bennett
All the staff was great and the cleaning was great! Very nice and clean and new environment. Just opened in Nov of 2016! Will definitely recommend to family and friends
CA
Carlos Wade
My visit to Value Dental Centers was great. They made me feel comfortable and did an amazing job. 100% recommended
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Heart of Worship Ministries
Great customer service and empathy! From the front desk to the dental procedure! I will definitely be back!
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gary leamons
Loved them..Definitely go here for any of yourdentist needs..great prices an excellent service
MA
marianne borders
Great Experience! Friendly atmosphere, very knowledgeable. Would recommend them.
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Samuel Castillo
Amazing people! Dr lee is amazing! Staff is amazing!
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William Young
Dr lee and staff are excellent.
MA
margaret ashton
It was lit.