Peoria Medical Center

Reviews 9

J

J Anonymous

I have been going to this clinic for 1 year and i got to tell you the professionalism of some of the staff is unbelievable, the receptionist is rude and is always making mistakes on charts, the owner walks around like he thinks he knows everything, the medical assistants well one of them maggie/margie always has this attitude like she is doing your a favor, she forgets to call in prescription, forget to do referrals and forgets to send in orders that the doctors tell her to send, she doesnt know what she is doing when drawing blood left me with this big bruse on my arm she had to call the other medical assistant to help her and the other medical assistant drew my blood on the first time when maggie/Margie poked me 2 times and left me with bruises , and a bruse also after giving me an injection, she never ask how you are doing etc, she talks about her co-workers like it was nothing, now the other medical assistant she is more friendly always smiling always so caring and willing to go that extra mile to help you or just make you feel like you count, she knows her blood draws and very experienced in giving injections, she is a great asset to this practice and the other medical assistant should take notes, the billing lady is also very kind easy going always trying to see if she can help you with anything, now as for Dr mcginnis well she is OK but can be rude and thinks she is right in all aspects, really dont have much to say about her only that peoria medical center is not nearly the same as it was when Karen Hannah was there.

---

DA

David Tansy

Karen Hannah NP has been a wonderful Dr. Very patient, shows concern in her tasks and body language, she has never been one to roll eyes at me, even when my behavior left room to be desired, smiles even when she has tough days, always gave me more time than allotted when needed. Marlene at the front desk is a dream to deal with when you are patient with her very busy job. But, when I (a behavioral health patient, was fired as a client due to a statement I made to one of their in house pharmacists.) the powers to be, left me with a drug addiction I could not deal with on my own. I was powerless in comparison to the withdrawals. The pharmacy leaves room for improvement. Wal-Mart does a better job keeping track of you pending refills, alerting you when your prescription is ready. After two years with west gate rx they dont know what your prescriptions are. Why? No software to keep track. Every time I ask if I have any prescriptions ready, they ask me if Im still taking this or that, they should know their clients, it shows loyalty and care for their clients.

---

LU

Luke Guy

I never write reviews but this place was really bad. Went in to get a referral to a urologist, took over 2 hours and did not get to see the actual doctor, just her assistant (who was actually very nice). Was told I would receive a call with referral later that week. After a month I called them the receptionist was very rude telling me I need to schedule another appointment without listening to what i had to say putting me on hold a couple times, once i got the chance to explain to her I had already paid for a visit to get a referral and will not pay again for the same thing she looked it up and was suddenly a little nicer but unapologetic. Have never been to such an unprofessional doctors office and will not be visiting again.

---

KE

Keith Swanson

I wish I could give this place zero stars. Literally THE worst staff experience, EVER. Youll be waiting 2 hours or so in the waiting room alone just to get back to the office. Then, an additional 30-60 minutes back there for a 5-10 minute visit. They also charge for literally anything. They get faxed a piece of paper with your name on it, and you had nothing to do with it? 40 bucks. You bring in a piece of paperwork that theyve already filled out and you just need a signature? 40 bucks. You need them to review the paperwork? 40 bucks. You also get that nice 2-3 hour wait time with paperwork, too. Karen Hannah is very nice and helpful. However, everyone else is horrible. AVOID THIS PLACE.

---

DA

Damir Sijecic

The worst front office receptionist in history. On several occasions I never got a call back for referrals that they wanted me to go to. After three months, the rude old lady up front made it seem like I refused to go to the referral appointments and didnt even want to listen to what I had to say. On top of that she has the nerve to smirk at me when I asked to see Hannah to explain and wouldnt give me an appointment, claiming they were available next month. Completely unprofessional front office and some back staff, Karen is nice but the rest are unbelievable.

---

RA

Ralph Troller

My doctor is great, but as an organization they suck. My wife and myself have called that office no less than 20 times for them to authorize 90 day prescription mail order for my insurance and they simply refuse to complete this procedure. Dont feel bad folks as I am a pharmacist and they simply dont care. I do not advise anyone to use this facility. They would not let me post 0 stars and that is where they rate !

---

MA

Mark Norman

Karen Hannah is incredible as a provider but Peoria Medical Center has replaced her and lied to all the customers about her being sick or not there today or keep making excuses the truth is Karen has moved 3 months ago and they have not told any of their patience about it they just keep lying very very very bad business practice

---

JA

Jamie Brown

I do have to say Karen is one of the best drs I have ever had! But the office is terrible! Takes over 3 hours to be seen.... I love Karen shes always been very good to me and is always very helpful and she shows concern to her patience! But the office on 91st ave olive is just horrible!

---

JA

Jacky R

Bad service, although Doctor Hanna is very nice and professional. Never get a call to remain appointment. Never get result from my tests and when I have taken my time to stop by the office only find excuses saying they will call me later when never happens.

---

---