Premier Health & Wellness LLC

Reviews 9

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Kelly Kirk

I missed an appointment which would have been my first. I tried to schedule another. Apparently their policy is not to accept someone if they were a no-show. I found this out when they called me afterwards and cancelled the subsequent appointment I had made. After I put it in my calendar and begin planning my day around that appointment. Now I have to look elsewhere for help. This shows exactly how much they care about helping people. Avoid this place at all costs. And as I said on Yelp: "My life is rushed right now; I need help from a psychiatrist. I searched for a place who could take me, who would accept my insurance and I thought I had found one. I do not remember doing so, but I apparently made a appointment with Premier health & Wellness a couple of months ago. I forgot about it. It happens. I tried to make an appointment again; they took down all my information; name, address, age, insurance information, etc. And they scheduled me for an appointment. My mood instantly improved; I would FINALLY get to see a psychiatrist, get into the nitty gritty of what is wrong with me; be it depression, Asperger’s, BPD, etc. I cannot begin the recovery process if I do not know what it is I must recover from. I felt good. I turned my phone off for a minute to take care of something… I got a call back on my voicemail. It was someone other than who had taken my information. Evidently, because I had a no-show, they kicked me out. She flat out told me “Your appointment is cancelled.” This after scheduling me, after I began planning my day for the appointment… This is how this place thinks; I made a mistake earlier, and they feel I am not worthy of treatment. The people who are supposed to care… don’t. Who are supposed to want to help people… don’t. Who are supposed to be understanding… aren’t Rather than do any of that, this practice is apparently OK with hiding behind a protocol. They are perfectly OK with seeing me as a number rather than a person who needs help. I hope that someday every one of the staff there needs help, searches for help… and they seek out for help, the people who are supposed to care… don’t. And hide behind some protocol. And devalue them as a person. Then maybe they will understand what they did to me. I urge everyone to avoid this place; they don’t care. Their sincerity is anything but that. To them, you are a number; not a living, breathing person who needs help. Evidently, their help will only come if everything is done perfectly; if you make a mistake you are basically dead to them."

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Brianna Sanger

Let me preface this review by saying that my motive for writing this is to help other people avoid what I experienced here, when I showed up for my first appointment. I just moved to Arizona, and my goal was to find a competent psychiatrist. I found out that this is definitely not the place-- I literally left in tears. Dr. Nair talked down to me and like I was a child. She treated me like a drug addict for wanting to continue on my medication regimen for anxiety that Ive been on for over five years. The office staff confirmed my appointment via voicemail with a different physician at the practice (one that I had requested in the two voicemails I left and two live phone conversations i had). However, when I showed up for my appointment they told me I was seeing Dr. Nair and tried to tell me I didnt request a particular physician at the practice (I have a voicemail proving otherwise). They told me they didnt receive my medical records when they had two days prior-- they only admitted this after I called and pressed them immediately following my appointment. Avoid this practice at all costs, they are unprofessional and disrespectful. I will never be returning (and when I told them that over the phone after my appointment, they hung up on me).

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Alexandra Sloan

This place is terrible. I went in there for an evaluation and told her what medications I had been on in the past that did not work for me. She ended up putting me on the same thing but with a higher dosage... It still does not work for me and I feel like I have a bigger problem then just anxiety issues. Also I was charged a late fee which is whatever but I was expecting a confirmation phone call that I had an appointment some time that week because I tend to get busy and it slips my mind and they never gave me that call. I ended up just leaving and never coming back due to the poor customer service and the doctor clearly not caring about whats really going on with me.

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Troy Andersen

Weve worked with Dr Sanghvi for a little over a year now and have been extremely happy with our experience. She always listens and offers suggestions and is open to patient input as well. Its clear that she is very knowledgeable and has a lot of experience. It has been easy to make appointments even on short notice. Would highly recommend

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E H

I dont know why the lady before me felt she had to leave three bad reviews instead of one. I have Doctor Patel shes amazing and her staff are friendly and I honestly havent had any issues ever. I have PTSD and within one visit I was on the right treatment and things are much better now.

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Maria Castillo

I called several psychiatry offices and none of them could get me in for six weeks. It was one call to Premier Health & Wellness and they got me in the next week. The staff was friendly, my Doctor is the best! I would highly recommend this office.

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Sylvia Smith

My doctor here is wonderful. I went through a hard time with another doctor at another place before. The receptionist and girls who answer the phone are helpful. I am feeling much better, after some tough times. Would recommend Premier to anyone.

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Prakash R

Love Dr. Nair! She takes the time to listen to me and works with me to develop a treatment plan. Ive had psychiatrists who seem to be focused on medications, but Dr. Nair definitely takes an approach that I feel is more balanced.

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Tracie C.

I have been coming here for 6 months and Dr Nair has helped me get on the right medications and has been so helpful to me.

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