Quartz Mountain Animal Hospital

Reviews 5

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Chad Staples

When we first started going to Quartz Mountain Everything because of Dr. Weaver and everything was great and to be fair Dr. Bourne is very caring and amazing. This office has really changed their focus from care centric to profit driven. My wife and i have a 6 year old Australian Shepherd, who has epilepsy. He has to have 150 mgs of Xonisimide 2 x per day and 1 1/2 Keppra 2 x per day. We were told we needed blood work to see how much room we had to go up in medication to lessen the frequency of seizures he was having and we were told back in april/may it was going to be around $399. then when he had another seizure in June, they told us the same test was going to be $768. When i told my wife absolutely not, they then said they would help us out and honor the $400 +. Then yesterday we called to have his Xonisimide refilled, because he only had a couple capsules left. Dr. Bourne was out of town, and the Vet tech on staff told us they couldnt do it, and suggested that the Drs notes stated our Dog could go up in Xonismide and that since we had 100mg Xonismide that we could just give him two, which we has previously discussed with the doctor on keeping him where he is at unless his seizure frequency increased, which it hasnt . the Vet tech then said they would only fill the RX for 7 days until the DR was back in town, which mind you at a specificity Pharmacy Diamondback Drugs, charged the same amount $35 for 14 pills or 60 pills, it is their dispensing fee. So this Vet tech wants us to come in and make another appointment for something we already paid for blood testing on back in June. Additionally the Vet Tech isnt qualified to make this type of executive decision for our pets health. This is an absolute joke. When our dogs Health depends on this medicine and initially they werent going to fill anything until my wife had given some push back. but the fact is, this place has gone down hill. I am incredibly disappointing in the Profit Driven tactics this office has now. We will no longer be coming back and i will not longer be sending any referrals this way.

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Taunya Morson-Peuplie

As much as I like Quartz Mountain Animal Hospital there are a couple flaws Ive noticed over the last few years as Ive gotten more into the more rare breeds of dogs and cats that I work with dr. Boren is a great that and would be totally fine to see any of the other vets there as well they will do everything they can to help you with your pet and your human needs who care for the pets would feel very comfortable I would just also say that if youve got a rare breed or youve got a very different type of animal of or specialist base place might be better for you if youre in a pinch make sure you know enough about your animal before you bring them in there just because theyre a regular vet theyre not a specialist and if you need a specialist you cant blame them for not being I made that mistake the hard way before average normal day-to-day Animal Care absolutely worthwhile very well-mannered during educated doctors theyre just not specialist and if they havent seen it you cant blame for that

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Roger Romero

Hi, Dr. Flores, Macho and I have received timely, professional and compassionate care every time we have been at QMAH. We thank Dr.Flores for the extra time and follow-up calls he has provided . Candace and the entire staff are the best. These guys earn Five stars. Thank you , Roger and Macho

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Charlene Cullins

This facility is absolutely amazing! The doctors are all around fantastic, they really do their best to take care of your fur baby. My experience was 5 stars plus I wish I could rate higher. This place is all about the care of your pet and not the money, they worked with me when I needed it.

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A Private User

Dr. Bourne is the most caring and competent veterinary I have had the pleasure of knowing, and I have had dogs for over 20 years!

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