Category: | Animal Hospital |
Address: | 19748 Sherman Way, Canoga Park, CA 91306, USA |
Phone: | +1 818-346-2455 |
Site: | petvetanimalhospital.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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Kimberly Luke
My dog was having trouble with her bottom teeth and ended up having a dental procedure and was spayed the very same day, when we picked her up a very nice gentleman went over all instructions and then Theresa instructed my husband and I on the meds. One antibiotic and one pain med. For the pain Med, she pulled out two syringes and asked which one I preferred to use, one was long and skinny and one was fat. I explained to her that my dog was so hard to give meds to that the fat one would be best because I wouldnt have to pull it back as far. She proceded to show me on the fat syringe to "pull down to the 6" (my dog is 6lbs) so the next morning I did as she said and gave my dog the dosage as instructed. Later I called to office because she was breathing hard and fast, they said "dr is in a room and Ill tell him when he comes out and if theres a problem, Ill have him call. He Never called and I thought that maybe this was normal after anesthesia. The next morning, I decided to look for myself why two syringes were in the box. I then realized that I was instructed to give my 6 lb dog a 60 lb dosage!! I called the office immediately and again they said, if the Dr feels theres a problem, hell call you. I asked that the dr call me immediately regardless. Several hours passed, Dr Brown called, said he needs to see Bella asap, she could be bleeding internally and be in kidney failure do to the overdose. He also states the he did not get my message regarding her breathing issue. My husband brought her in, they did in house labs and did not charge but they said they had to charge for a urinalysis because they had to send it out. (98.00) Dr called and said all seemed ok but he wanted protect her stomach and prevent ulcers and meds were 200.00. He also wanted to see her the following week. I bring her in today, he says he wants to repeat the bloodwork to be sure shes ok and I said great (thinking he wasnt charging again) on my way out, I had to pay 196.00 for the in house blood work!! Theresa would not even admit her mistake. Im very upset to say the least, they almost killed my little girl and then they charge me!! I like the Drs but be very aware of instructions from the front. I of course agreed to pay for her surgery but I shouldnt have had to pay for their major mistake!!
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Priscilla Higareda
Ive been taking my dog since she was a puppy, 12 years later and thats the only place I trust. Dr. Brown is the absolute best! The staff are helpful as well, Roger knows me and my dog so well. The only downside is the other Vet there; Dr. Taketani. I once took my dog Zoe on an emergency/last minute appt with Taketani and the diagnosis she gave me was for immediate surgery. My dog had the surgery for nothing. The pain she had to go through for this vets negligence and unacceptable mistake was all for NOTHING! Once dr. Brown heard of what happened, he was so sorry and he looked at the ultrasound she took and didnt see what she saw. So all that to say, I ONLY go to Dr. Brown. He calls me back if hes busy to answer some of my questions and is just really helpful. The prices have gone up significantly since I started going and it actually sucks, since Ive been a loyal patient/customer but thats what it is.
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Silvia Badgen
Doctor Brown is a very good doctor and he has been seeing my dog for a few years, however what happened last Friday in his office was OUTRAGEOUS. I ordered 6 pills of Apoquel (a medicine for allergies). This is a very expensive medicine, $3 a pill. They charged me $28 because they added $10 for the refill. $10 extra for a refill of SIX pills, SIX SECONDS of work! When I complained, Dr. Brown came to the front desk and without asking me anything, his first words were: Do you own a business? So do not teach me how to make profit in my business. VERY RUDE and UNEXPECTED answer.
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Ruben Valenzuela
I have owned dogs all my life and have been to my share of vets. Dr. Brown is easily the best vet I have ever met. Dr Taketani is excellent also. Dr. Brown performed surgery on my dog to remove a large tumor. Drs. Brown and Taketani went way above the call of duty to make sure my pet made a full recovery. I wont take my pets anywhere else. Prices are reasonable and they wont try to up sell you on needless tests and procedures.
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Megan Lemaire
This place is great! Ive gone to many places in the past and always have had a bad experience. This place is very affordable and the doctor is great! The staff is also friendly.
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Kristen Tapping
Extremely nice, thorough, and they wont charge you for unnecessary tests. Sad I had to move or I would still be coming to them. BTW I have a boxer and a cat.
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Eliza Hall
The vets are very nice to people and to animals. Prices are reasonable. Its easy to get an appointment.
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Jeffrey Ferree
This vet has cared for our pets for years. They have always been caring and friendly with us.
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Kerin Asher-Galloway
I love these guys and Dr. Tuntland-Takentani is the best. My sweet gal was well taken care of.
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Jordy W
Dr Brown was so nice and caring and explained everything thoroughly. He will be our new Vet!
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Brian Crespo
One of the best vets in the Valley. Thanks for your honesty and professionalism.
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Jon Lenvik
Friendly staff. Professional atmosphere.
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Mena Mi-Kah
Affordable with great customer services
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Lusine Khachatryan
Fast, not expensive, reliable