Caring Hands Veterinary Hospital

Reviews 8

DA

Danny Wong

We’ve been taking our Shiba Inu, Dion, to this facility since late 2010. Dr. Koss has been seeing her since then and we have experienced excellent service from him and his staff. Just this September, Labor Day weekend, our fifteen-year old Shiba suffered either a minor stroke or had Vestibular Syndrome. It was an extremely scary experience. We first took her to the VSEC - Veterinary Specialty and Emergency Center in Thousand Oaks (will review this facility separately but they were pretty good) as Caring Hands Vet Hospital wasn’t open on Labor Day. The attending Vet diagnosed her as having Vestibular Syndrome and prescribed an anti-nausea medication. VSEC forwarded their results of the examination to Caring Hands and we got a phone call from Dr. Marilyn Studnicka the next day (Tues) asking us how Dion was doing. We gave her a summary of her condition and symptoms and she suggested (we would have anyway) come in Thursday for a follow-up examination. Dion was still quite disoriented (dizzy) and uncoordinated (couldn’t stand and when she could, she staggered like a drunken sailor with the worst hangover ever). They examined her and took blood and urine samples. They prescribed another medication for both the nausea and dizziness (which worked quite well). Based on her condition and symptoms Dr. Koss stated that Dion could have also suffered from either a mini-stroke or maybe even had a brain tumor (cancer). However, without an MRI it was impossible to know for sure. He gave her a steroid injection, which had a positive effect on her condition several hours later. To make this narrative shorter they discovered issues with her liver and bladder for which they prescribed additional medications a couple days later after getting the lab results. We revisited the office seeing either Dr. Koss or Dr. Studnicka several times during the course of Dion’s illness. In every case they treated Dion with care and discussed carefully their diagnosis and suggestions for treatments and care at home. The staff was likewise very friendly and competent. Dion hates (really, really hates) going to the Vet, but the staff treated her well especially when we had to leave her for nearly a whole day for them to perform the ultrasound and biopsy of her liver. On her last visit in late October we again had blood work done to see if her urinary infection was gone. We decided to leave her there for a medicated bath as she suffers from a rash on her abdomen. We had never done one before, but we were very pleased with the results and now five weeks later her rash is nearly gone. We plan to have another one done when we bring her back for another check-up. The total cost of her treatments wasn’t inexpensive, but we found the services reasonable especially compared to what we had been charged at another veterinary office. Dion is much better now. Unfortunately, she still walks with a stagger, which likely will never go away, but she is alert and tries to do everything she did before. We are thankful Dion was her for another Thanksgiving and have nothing but praise and appreciation for the doctors and staff of Caring Hands and we have no reservations about recommending them to friends and neighbors when asked.

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JE

Jean Chipongian

Dr. Betty and Dr. Ron, along with all of the staff are the best Veterinary group i have ever had the pleasure of working with.. I have 2 doggies who love to go to the Vets office! That tells me a lot about their care and treatment of my doggies when i am not there!! I like the management of appointments and the smooth operations of the visits when we have to go. I just had the experience of stitches in one of the dogs face for running into an aluminum corner. The entire experience was so easy and painless. He is all fixed up and ready to do something ridiculous again. As i am sure he very well may. I do know i would not hesitate to recommend them for anytime regular visits or special pet problem moments! Care is excellent,, As for pricing and time frames i will let you decide! I would say EXCELLENT on all points!! I just love going to them for the past several years! I truly appreciate them all!!

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JE

Jennifer Smith

Moved to the area recently and my boyfriend brought in our lab to have some shots and a check up. When we walked in the staff gave us dirty look and the place smelled like poop. At least get an air freshener. Anyways we continue to go through the exam and I wont mention the doctors name but they barely looked at us in the eyes and didnt even know our dogs name when he walked in and kept calling him something else. Little did they know I was vet tech for 15 years and know how this stuff goes. They then continued to order many unnecessary tests that I know he didnt need but tried to give them the benefit of the doubt because I am not a doctor. Anyways long story short we over paid and the staff and doctors were not nice at all. If you need food or inventory here it seems fine but DO NOT trust the doctors.

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YB

ybagnay

Dr Koss and staff have been outstanding in their treatment of my adopted dog. He was referred to me by Tiny Loving Canines rescue shelter, he takes care of their rescues and thought since he already had treated my dog, I should continue. He performed major surgery, dental cleaning and treated a bite wound. They were able to see my dog on short notice-emergency- The staff and Dr were very empathetic and caring to both human and pet. The waiting room was clean and comfortable. Extra leash was provided in case you didnt bring your own. We were helped promptly with minimal waiting time. Even though I have to drive 40 miles to see the Vet, I prefer him to vets closer to my home.

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A

A Private User

I have been taking my dog here since i got him when he was 8 weeks old, and since day one Dr. Klein and his staff have been very kind and the have always given us good service. All of the Vet Assistants along with the Vet have always been very plelasant and always have a big smile for you and your pet. They have treated me and my dog very well the 3 years we have been going there and i plan to continue going there as long as i have a pet. Thanks Dr Klein and Dr Koss!

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A

A Private User

Highly recommended! The staff is friendly, very informative and the doctors straight-forward. I compared prices to several other veterinary clinics, and Caring Hands is very reasonable. Pepper loves going there and always comes home happy and beautiful from his yearly dental cleaning and bathing. Thank you Caring Hands!

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KA

Kate Kye

I would absolutely recommend this place. The staff, especially Rosanna, are caring and welcoming; even when its really busy they always have time for you. Dr Betty looks after our two boxers, i have so much confidence in her; she common sensey and does whats right for the animal. Five stars all the way.

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PA

Paula Lipman

Our family has been taking our 3 dogs to Caring Hands for the past 10 years. They have been very helpful and kind to our animals. Just like their name says it is so true. Dr. Koss will call you and follow up to see how our animals are doing after a procedure. I wont of any where else.

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