West Valley Mental Health Center

Reviews 9

JA

Janice Castillo

I can say Im a pretty positive person, for me to write a negative review Id have to be pretty angry. Today while tagging along with my mother for the first time for her appointment at this place, I found out there is absolutely no designated parking areas for the patients who visit this clinic. I went in to ask the security guard where the closest areas to park were and he said "wherever you find it on the street." I answered in disbelief saying "are you serious?" And he said "yeah its not my fault" I let him know that I understood and was on my way. After finding a spot on the street and walking a block in triple digit weather to make it back to the clinic the doors were locked. The security unlocked it and blocked my way in saying I was rude to him, I couldnt believe what Id heard I had just walked in this really hot weather for a block to make it back and wait with my mom and he wouldnt let me in so I asked him if he wasnt going to let me in to wait for her, he shrugged as if thinking about it, and messing with me. So I decided to walk back to my car and left while he was yelling come back you can come in. I went back to my car in complete shock, I cant understand why a place thats supposed to help people cant even provide parking for their patients, my mother has a bad knee and uses a cane to walk, I never came along with her before since Im working most of the time and had no idea she had to walk that far for parking...very disappointed and bad experience.

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Josh Nieves

I was really apprehensive about visiting this clinic because of the one star reviews. However, Ive received excellent service from my counselors, psychiatrist and the groups Ive attended. Dr Kim is knowledgeable, insightful and her personable nature is disarming and Ive felt very at ease telling her my private thoughts and feelings on matters that would otherwise make me defensive. My situation has improved from where I started. The four counselors Ive been in touch with have all been incredibly supportive AND INSIGHTFUL. AND KIND. I want to be that supportive to others. I cant thank them enough because Ive done nothing to earn their kindness by they gave it freely and it really helped. I cant stress their helpfulness enough because the reviews made it seem like, at least to me, the clinic is filled with people who couldnt care about their patients. Thats simply not true. If you expect a staff to serve you and an army to ensure you make your appointments on time youre going to be disappointed. This period of time has been hard work for me but the quality of the staff has made me grateful I overcame my fears and sought their help.

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e bilski

One of the idiot "doctors" name is Eileen Maronde. She should be fired. "Dr." Maronde thinks every patient has a low IQ and treats them as such. She is in charge of the group leaders and volunteers. Since she came on a year ago WVMH has gone to a joke with the new "Manager II" Jesus Romero. He is also very rude and thinks everyone is dumb receiving crisis prevention help. Unfortunately, it used to be high quality and professional when La Tina Jackson was the "Director". There is a reason Jesus Romero has not been promoted to even "Manager I". Patients Rights LAMCH Downtown is where to report. It is very sad that so many people dont get help and leave due to their poor, lazy, disrespectful behavioral examples and expections. I hope management changes to someone with experience and a professional stance. Not going back unless they fix it and recommend the same to anyone. It only worsens symptoms.

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Nicole Cooke

I give this place 5 stars ONLY because Im giving the stars to my doctors I have seen here. With out them my one star review would read its crazy how long it takes to get an appointment. How certain medications that have been taking for years I cannot get because people (not myself) abuse them...so I suffer! Doctors are supposed to be compassionate and caring. LEAVE if you are not that kind of dr. My heart goes out to all the ppl I read bad reviews. I am mentally ill im not crazy and should not be treated like a crazy drug addict but a human bein. Dr Hollenburg is GREAT! He listens and does not judge or make you feel rushed. He is educated on medication and mental illness. Like I said I like my dr! Ms Deanna is a therapist. She is amazing, I trust her and you can tell she loves what she does! I feel safe there!!!

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eve marie

Please Dont go here!!! They tried to force me to take medicines I can not take that WILL NOT benefit me. A Dr. Garr did this and threatened me on my first and last visit. Because I would not let Dr. Garr force me to take anything that wouldnt help me she in turn reduced me from taking 50 to 60 tablets of Klonopin down to 20 tablets which she knows will make me very sick to taper down that quickly. She will be reported to the medical board. Very controlling doctor her eyes light up when she see she is provoking you. Very sick Dont go here!!! and unfortunately patients rights often doesnt take our complaints seriously.

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natalia castro

This woman is a psycho and should be behind bars. Avoid at any and all costs. Tried to pull a fast one and double charge my insurance, had to spend HOURS on the phone straightening out her mess/SCAM. Made me cry in an appointment. Was over an hour late on more than one occasion with no excuse. she dr barg Was VERY eager to prescribe ANY drugs by request despite the fact that I told her I had problems with them in the past. Every psychiatrist in San Fernando valley knows this psycho woman and have all told me the same thing: her practicing rights should be investigated if not taken away altogether.

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Leonard Parish

dont tell these people you are on govrrment benefit they are so stupid they think you are faking being mental. they will torcher you , just tell them you are working. specially the doctors they are just so paranoid and mentally disabled themseleves , they think you are a fake , for a lousy few hundered dollars govement benefit you are there just to be pretending to be mentally sick , i mean they cannt get more stupid than this. i hontstley think the doctors here are more in need of the help than the patients. espeicllay imbicilic dr inna barg , she is a big time idiot and belongs to prison.

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corrado pellegrini

I think I owe it to people to give a review just to help someone else avoid what I went through. Her (dr inna bargs )use of medications is liberal to put it kindly. Put me on a benzo. I questioned dr barg about the safety of the meds and it was brushed over. My anxiety/panic got way worse on the meds and when I suspected this she said it couldnt be. I also raised concerns about addiction. SHe told me I didnt have an "addictive" personality and I could just stop in two weeks. Oh boy...was she wrong!!!

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Jacob Goldberg

I have always heard bad things about this place but when I was suicidal I had no where else to go. They have been so helpful for me and got me on a better path with my life. My therapist helped me find the best psychiatrist and they do an amazing job for me. I know not everyone has the best experience but not everyone here is a bad doctor or employee.

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