Banfield Pet Hospital

Reviews 3

RE

Rein Bos

Called to ask if they can clip the nails of our pet and they tell me it first needs a rabies injection of which the price is 21 +70. Quite expensive so I let them know I need to think about it. Suddenly there is a coupon on the internet wich removes the 70 if I print it out. When I call back to make an appointment, where I specifically mention its for the rabies injection (which they required themselves in the first place) I get an appointment for 17:30 the day after tomorrow. After I get there and signed in mentioning I have an appointment for 17:30 they let me wait for half an hour while all kinds of people that came after me walk in. Only when I ask what is going on and let them know I have to pick someone up they let me see the vet. Then the vet simply tells me, just like that, that they dont carry rabies and dont do appointments at that time, just walk ins. Incredibly disrespectful.

SA

Sanam Mozaffari

Horrible customer service and overall incompetent. Spent 20 minutes trying to make an appointment for a dental. They even called the day before. But no one checked my plan till the day of at 7am to find that the dental wasnt covered. Overall they just stuff your animal with useless test and uneccessary medication for profit. They do medical tests and give antibiotics/vaccines before they even get the results of the medical tests. Biggest waste of time and money.

DA

Dasha Millson

The staff is knowledgeable and friendly. They work hard to solve problems with pets. The convenience of having a pet hospital and Veterinary Services combined with a pet retail store is very helpful for people with busy lives.