SAC Health System Norton

Reviews 7

LO

Lonna Emerson

I hate when you have to make a appointment they changed their phone system around and now you cant make an appointment without going to other parts of the clinic. Ive had to go through human resources and then they transfer me saying they are still working on the phone system. It was just fine the way it was u dialed 0 and the appointment area. Now if your ever at the new place on G Lord help you if your disabled and have to park on the side part were theres like 10 disabled spots and theres a door on the side, we went to that door and its locked, and a guy tried to let us in from the inside and he couldnt. So that door is a danger. God forbid if there was ever a emergency people would go to there to find out that the door is completely locked. For a doctors office and a building that deals with medical that is the most stupidest thing I have ever come acrossed. Also we have went to the new clinic at least 3 times and told them 3 times she needs all her medication refilled, and each time they said they did but when I call in to the pharmacy they are nope need to fax to them. So dont wait tell you need your medication that day or youll be s**** out of luck, Ive learned to call in like 5 to 7 days because you if they dont in a few days then you have to call the doctors wait get sent to areas you dont need to finely get to the one you do for them to say well you have to come in again, and your like I was just there and they were supposed to put refills on all my meds., and they say well it wasnt done so call for a same day appointment at 7:30 am. The person that wrote a review that it takes 15 mins of waiting on the phone your talking about a good day. Ive waited 30 mins and ended up hanging up.

---

WH

Whitney Hall

For the OBGYn department : Two stars because some of the staff is nice, however, I feel like they over step boundaries at times and make you feel uncomfortable (like sending in a therapist without your consent because the doctor felt you got emotional when you gave her an answer, I have never needed a therapist, and felt like sending on in without asking me crossed the line). At my previous apt, I can hear the drs talking about me in the hallway (just me in general and my care/plan of action). If I could hear behind a closed door, everyone else can too. I felt like that was very unprofessional. I also dont like how you wont know who is doing your c-section until you are just about due, and that can change at any moment. They dont seem to be on the same page either, since you see a different provider every time. The first time I was told I would be sent to high risk to be monitored more closely and the second time I was told no, we will just play it by ear. That made me feel uneasy. I was also told room sharing is usually a must. That wouldnt normally be a deal breaker, but with c-section #5, it made me feel uncomfortable. Anyways, I decided to cancel with them and see a different doctor at a different hospital. When i did call to cancel, the lady i spoke with was a bit rude. Towards the end, she hung up on me before i was even done talking. Im not saying they are terrible for everyone, but it wasnt working with me, so proceed with caution.

---

GE

Geena Garcia

This place is such a joke. I will never go there again after my baby is born. Its ridiculous that I cant get an appointment. Especially being in my last trimester the doctor tells me to go once a week but every time I try and make an appointment they tell me theyre booked. Makes no sense and its one thing to take my health lightly but now that it involves my child that is unacceptable that they take my babys health lightly. I got sick once and theyre closed Fridays so I couldnt reach my doctor and I called the "emergency" number they gave me and no one helped me, they had me calling different clinics going and circles and no one helped me locate my doctor. They provide the worst care here and I strongly suggest people to not go here. Especially pregnant women!

---

RI

Rick Garcia

First, To the person who made the claim that Dr. Turner is the best Dentist; that was a joke right? Second, as for the facility itself, getto is the one word that describes it best. Finally, medical doesnt pay for rework so you have one shot to get it done correctly.My rework is going to cost thousands of dollars thanks to the burner Dr Turner. If your on medi-cal and have alot of time to waste (they see you for a few minutes only,and scheduled appointments are far between) then this place is right for you. The only positive thing is they are subsidized by the goverment, which allows them to do some work, that other facilities, that serves medi-cal patients can not do, oh, and most of the support staff are great.

---

CE

Cecilia Martinez

Worst ever had an apt at 3:20 I was 10 mins late mind you I live on the radar end of Moreno valley I left 1 hr early let me also mind you i have a 20 month old so 10 mins late was better thenn most days with traffic and my son. The nurse said I had to reschedule so I get apt for the next Friday wtf its Monday what do u mean next Friday thats not a week. Well thats all we have. The dr had a meeting so he couldnt see me for being 10 min late so mine and my unborn childs health was not important to him because he had a meeting. This place is bad and sucks for being a new facility. Lady couldnt even pull up the Oct. Chart which was a week away lmao they need more training or new jobs.

---

MA

Marcy Yesenia

These people are so incompetent!!! I scheduled my daughters appointment for a tdap shot and made sure I told them I was unable to take her. But her stepad would take her. They made the notations and said it was fine. So her appointment came and they were turned away because I was not there nor did I sign some paper authorizing him to take her. I was never told that when I called!!!! And now I have to leave work to get this done. This place is so unreliable and they even take 15 mins to answer the phone!!! I explained that my daughter needs this shot. For school but they didnt care. I will be getting a new doctor. Just wanted to warn others.

---

CH

Charzette McCloud

Worst customer service ever. I have made three appts here and out of those three appts my daughter has only been seen once. I made an appt for her physical and was lucky to get it for the following week. The lady neglected to tell me the street was closed at one end - the end I only know how to get there so I was stuck driving around the block trying to figure out how to get to the office to only be told I wasnt going to be seen because it was 10 mins past her appt time but yet took the lady behind us who has the same time appt as us. Will be changing doctors and telling my son to change his kids Dr office as well seeing they go here too.

---

---