Category: | Medical Laboratory |
Address: | 2618 Alum Rock Ave, San Jose, CA 95116, USA |
Phone: | +1 408-926-5625 |
Site: | secure.questdiagnostics.com |
Rating: | 4.6 |
Working: | Closed 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 6–10AM Closed |
LA
Lauren Hayes
Very bad, pediatric care. If I could rate this a 0 stars, I would. The poor service and performance of the Quest on Alum Rock Road is appalling. We made the pediatric specific appointment, showed up early, signed in, waited 25 minutes for the childs panic to rise just to find theyd forgotten him. Then the first incompetent person dug for a vein in one arm, then called for help to dig and bruise his second arm. I thought when you set a Pediatric draw that someone experienced would be there. It was already traumatic, and they ruined him. Im livid! Just livid! Dont take your precious kiddos there!
LU
Luzviminda Cruz
blood specimen. Mercy Vergara is very helpful and nice too. The facility is clean and nice.Katherine has an outstanding customer service and a very pleasant personality. I overheard her giving a driving direction to a lost client and repeatedly and patiently giving the direction without an attitude, maintaining her composure. My husband did not feel a thing when she inserted the needle to take his;
MA
majorvixen
Im scared of needles and Googled all over sj for a place that would be understanding. Milly helped me and was so reassuring during the entire draw and made the extra effort to make sure I was ok after. After some bad experience with mean labs bef0re this was such a relief!! Ty!!!
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Nestor Cruz
Impressed by the quality of customer service provided by Mercy Vergara and Katherine Lee. Katherine did an excellent job in drawing my blood specimen...painless and just one shot.
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Sylvia M.
Great Service! The ladies are very helpful and professional.
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Shan Hu
Super nice nurse and super efficient!