Category: | Internist |
Address: | 1080 Scott Blvd, Santa Clara, CA 95050, USA |
Phone: | +1 408-247-8100 |
Rating: | 3.5 |
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Davina Zarnedsky
I am not big on writing reviews but I thought today’s experience with Dr. Gandhi deserves to be shared. Looking for a primary care physician, I made an appointment with Dr. Gandhi nearly two weeks ago via ZocDoc. I submitted information regarding my health insurance and got an appointment confirmation from the website. Everything seemed just fine. Today, the day of the appointment, I got a call at 7:30 AM. In a voice mail Dr. Gandhi personally let me know that she will need some more information regarding my insurance in order to confirm the appointment. Her tone was anything but friendly or polite. So I called her back an hour later. Dr. Gandhi personally answered the phone. At first she had no idea who I am. Then she blamed the call on her admin. Then she finally remembered. She confirmed my insurance just to let me know that they don’t take patients with this particular insurance. Don’t get me wrong. I am not complaining that she doesn’t take me as a patient. I am complaining about the way she handles potential patients and the complete lack of professionalism on her side. 1. Her tone is outright rude – no word of apology or admittance of a mistake. 2. What kind of organization does she run that only notices at the day of the appointment that she can’t handle this insurance? She and her team had two weeks time. 3. She is calling people at 7:30 in the morning for stuff that her office messed up! 4. She already knew she doesn’t take my insurance but asked me to call back. Why? She could have said so in the voicemail and saved her and my time. Overall, Dr. Gandhi seems to think that she is the navel of the world – judging from her tone and behavior. And she doesn’t seem to care if she is wasting people’s time or how she is perceived by them. I can only imagine how she handles actual patients.
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P Jethwani
Service and wait time is decent could have been better. The only thing they lag it to educate there patients related to financial matters. So i had a bad experience with this doctor related to financial topics. She and her staff are not transparent with financial charges. I went for annual checkup and she told me to do some test and she confirmed that all where part of annual checkup. Later i found that some test where not for preventive care. Also her staff called me discuss annual checkup blood report and said it was part part of my annual checkup. after few weeks i get a bill saying second visit was not part of annual checkup and I need to play for it as deductible. Advice, before going to her make sure you discuss all financial maters and reconfirm.
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Darren Pham
We just moved so my wife changed her primary care physician to Dr. Gandhi because shes conveniently located nearby. She has not received her new insurance card with the new PCP yet when she went to see the doctor. Her staff (an Indian lady who could have been friend or family of the doctor) was very rude just because my wife does not have an updated insurance card. The doctor also went out and turned my wife away. They could have checked with Anthem Blue Cross to see for themselves but did not want to. Our impression was that they REALLY only wanted Indian patients. Since were not Indians we were treated very rudely and made to feel very UNWELCOME. We got the message so when we went home we changed PCP again.
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Rene Zamora
.... no that it matters; but I have to say that I am not Indian, I am Hispanic! My whole family is and will continue to be a patient of Dr. Gandhi. We love her, her dedication, the convenient location and the flexibility that she extends to us, when we need to see her quickly with urgent matters. I also need to add that she is very experience and flexible with using US military medical forms (if provided) - I am a reservist with the US ARMY and at times I have to submit physical profiles and Dr. Gandhi has no issues using the military format. (I do love the fact that she takes Tricare-West) - very military friendly and a great family doctor.
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A Private User
Her main motive is to keep her membership with OConnor hospital and for that she needs scapegoats like me who she scares and admits them to the hospital. She didnt even know what i was suffering from before admitting to the hospital. She doesnt even read the X-ray reports clearly which mentioned my problem straight forward. On top of that she lies. She lied that some procedures cannot be done outpatient while they can be done. so overall dont go to her and become her scapegoat. She is horrible.
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A Private User
I was surprised at the reviews. I personally have had a wonderful experience here. I can call anytime and shell be able to answer my questions, she goes over everything. I can get a same day appt with her and her staff are always courteous. I think shes a wonderful doctor and i will continue to go to her.
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Michael Savarimuthu
Dr. Gandhis office was clean with nice ambiance. She showed concern for me as a patient, respected my views and showed utmost respect in dealing with me. She is a consummate professional.
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Rebekah Miyata
Dr Gandhi is direct, efficient and seems competent and caring. We were happy with her handling of our Green Card medical and would choose her again if we need to visit the doctor.
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Kishore Kumar Pusukuri
Dr. Gandhi is one of the best Doctors I have visited in USA. It is easy to get an appointment. She is not only a good doctor and also a nice person. I strongly recommend her.
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Mohan Krishnan
Great doctor