VCA Orange County Veterinary Specialists

Reviews 10

PA

Patricia Klein

Excellent staff and care for my asthmatic cat. My 9 -month old rescue cat, Leo, was having a hard time breathing. I had already taken him to Dr. Ota, nine hours earlier at 3 pm at a cost of $351. Dr. Ota believed Leo had asthma but didnt give him any medications as she wanted confirmation from a radiologist first and it being late in the day, we had to wait. At 11:30 pm I became worried because Leos breathing was labored and he was lethargic. After having a horrible Emergency Vet experience in Mission Viejo many years ago, I was leary about going to one again. This place in Tustin could not have been any better. The receptionist was kind on the phone and also in person. The vet techs were caring, and the vet, Dr.Kelly Schmitz, was informative and understood that I had already taken Leo to a vet hours earlier and didnt want to start all over. She also wanted to be sure Leo had asthma before giving him medication. She also had x-rays done but did not charge me for them! Dr. Kelly Schmitz believed her x-rays confirmed asthma so she decided he needed two shots and then let me watch him afterwards at the clinic, instead of insisting that I leave him there overnight for $1,000 more, give or take. He did seem to be breathing easier so I took him home. Total cost for the emergency vet was $213. It is now 7:32 am, six hours after I checked out of VCA OC Veterinary Specialists on Edinger Ave in Tustin. Leo woke me up by jumping on me this morning. Hes not 100% yet but hes doing great. Im extremely happy with Dr. Kelly Schmitz and this 24 hour vet! The photo is of Leo after his shots when I was watching him to see how his breathing was.

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DA

Daniela Barken

Our sweet dog was hit by a car 6 months ago and brought to this facility. They asked for $500 up front to examine the dog. I made the mistake of telling the reception that I was I first time dog owner and only wanted what was in our dogs best interest. Our dog was at this vet for less than 48 hours and our bill was over $6,000. This did not cover any surgeries just the doctors exams and some pain medication. The doctors would give us hope that our dog was getting better then required more test to confirm their suspicions. I believe as the experts they claim to be they knew at the first exam our dog would not make it. We decided to put our dog down because her quality of life would be terrible. The office manager was on vacation every time I went in to speak to her about the fees. I did not mind paying part of the bill but what they charged us was highway robbery. In the end we had nothing reimbursed and could not buy our son another dog. I honestly did not feel that the staff cared about our family! They are only interested in making as much money as possible and praying on peoples trama. Be ware! Do not bring your pet here. You will pay outrageous fees!!!

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JA

Jason Turner

Simply the best! FAR better than any other emergency vet I have been to in Orange County. Unlike some other emergency vets, where you can wait hours in an exam room waiting for an unfriendly vet to eventually grace you with their presence and then have concerns if they are recommending what is best for your pet or just looking to pad their wallets, Orange County Veterinary Specialists is staffed with extremely professional, prompt and caring vets and technicians. While all of the vets and staff we have interacted with have been great, we have been very impressed with Dr. Ashley Cruse, who has been nothing short of exceptional every step of the way. Dr. Cruse has provided timely and well-explained updates and recommendations, which have helped our pet get back on the path to recovery. Additionally, it is clear that Dr. Cruse truly cares about the pets she sees, making it clear that your pet isnt just a number to her and that she will do whatever she can to help your pet get back on their feet.

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MI

Michael Haas

Worst place to take your dog! Had our 10 year old English Bulldog there from a Sunday to Wednesday due to vomiting. Did every test imaginable and all they wanted to do was perform a $10,000 exploratory surgery and to do a biopsy of liver and kidney. Had blood work done several times and she just was not responding to the treatment. Took her home basically to say goodbye and put her down in a familiar environment. That was three months ago and she is doing great. We moved to Ohio and our vet here reviewed all the notes/test/paper work. Said she had Leptospirosis and they luckily gave here medicine that helped her but most everything else was a waste of time and money. The surgery would have been a complete waste of money. This is how all VCA affiliated places operate. They will take every penny from you if you let them. Stay away!

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VA

Valentina Vu

My sister brought her dog here, due to hind legs dragging. They said he needed surgery immediately, which will cost roughly $5,000...or put him down. I ended up taking him to a Vet in L.A...known for his honesty and compassion. It turned out, it was just muscle spasms. The Vet kept him at his facility to inject medicine, massage and watch over him. Five days later and under $300, he was back to normal. Recently, my neighbors dog was chocking on a piece of apple. In frantic mode, they drove to the nearest Vet Hospital...VCA O.C. Vet. It nearly cost them $5,000 to have the apple removed. Since then, more neighbors had had the same experience. Its sad that this Animal Hospital takes advantage of animal lovers who are emotionally distraught and rob them. Their facility should be closed and license revoked.

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AL

Alan Steinhoff

We had to take our dog in for an exam. Unfortunately, the prognosis was bad and we had to have her put down. The staff, especially Dr. Cruse, was very kind and patient with us, allowing us all the time we needed to say good bye to our pet. I would not hesitate in the future to bring a pet here for medical care.

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TI

Timothy Bearden

This was one of our best visits to a vet. Weve been to a bunch of them throughout the years. The staff here is amazing and very friendly. Everyone was so nice to my golden. We had a appointment with the cardiologist and she is great as well. Ill definitely work with them in the future.

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E

e b

Weve brought our dog here twice for after hours emergency care. The staff is professional and kind. They took excellent care of our dog and his upset humans. The facility is clean and the treatment rooms are spacious.

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CA

Carlos Graneros

Very clean and friendly environment that treated my pet with great care. You can tell they do their absolute best to take carrof the needs of all the pets that come by.

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CA

Catty Sanderson

Great, professional and compassionate. Pricey though

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