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Dr. Richard P. Vu

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4190 E Woodmen Rd #100, Colorado Springs, CO 80917, USA


Category: Internist
Address: 4190 E Woodmen Rd #100, Colorado Springs, CO 80917, USA
Phone: +1 719-632-4455
Site: matthewsvu.com
Rating: 1

Location




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Reviews 3

JO

Jon Iglehart

Warning I have been a patient of Dr. Richard Vu for over 7 years now. In the past 3 to 4 years, the service has greatly suffered, the growth and expansion of services. You can tell no one knows what is going on and or cares about how you are treated once you walk out the door. Also, if you have an apt plan on waiting over an hour from the time of your apt before you see anyone. They take you to your room over 20 to 30 to 45 minutes late. Then you sit there for another 30 or 40 minutes before you might see the Dr. you had the apt with. I have had labs go missing, MRI reports go missing, and when they say they will call you back with the information in the reports do not expect a call on any level. They simply do not care to do as they say or to follow up on anything no matter how important. Plan on having to baby sit your treatment by them 100% of the time. They have had major issues with turnover with staff. And cannot seem to keep anyone that is good at what they do. This is all sad to say because when I first started going to them before they grew it was great. Now it is the most unorganized, non-managed circus in town.


JA

Jacqueline Giles

Dr. Vu is the best internal medicine doctor I have ever seen. He cares about his patients, is kind, well respected in the community, and takes his time with each patient. At times it can be a long wait, but he takes individual care of the person and doesnt rush through and treat you as a number. I highly recommend him. Also, I have moved two hours north and still make the drive to see Dr. Vu.


JI

Jim Rogers

Paperwork is lost or not sent to other providers. Billing is not correct even when you try to correct them to be sure they collect the right amount. It was a GREAT practice 5 years ago, even fantastic. It has been on a slow decline.



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