Category: | Optometrist |
Address: | 7305 29th Ave, Denver, CO 80238, USA |
Phone: | +1 303-284-9889 |
Site: | elevatedeyecare.com |
Rating: | 4.2 |
Working: | 8AM–5PM 10AM–7PM 8AM–5PM 9AM–6PM 8AM–3PM 8AM–2PM Closed |
MI
Michelle Burrows
The team here is super nice, but competence is lacking. I purchased 2 pairs of eyeglasses and after 2 adjustments, one pair still makes my face ache at the end of the day and the other pair is unwearable as they set the glass strangely and the only way for me to see up-close is to pull them down my nose. I also ordered multiple sets of contacts and they were also wrong...When wearing them, I can only see at a distance and cannot see close up at all. In addition, the wrong brand was ordered two different times and the prescription itself was also wrong. In each case, I was told that they would not refund my money as I had already opened the box (my fault for assuming the prescription was correct). If youre looking for nice folks, definitely go here. However, if youd also like to wear your $700 glasses, Id suggest you go somewhere else.
JO
Joe Dominguez
I was not notified that I was out of network. I was told that they accepted my insurance then it turns out that they only accept United VSP after the exam had taken place and I paid for the fitting and copay. I was told by Kimberly that she would look into and have an answer for me even if it took her "all night". I never received a phone call so I called at 4pm the next day (figured I would give her all day) and was treated like a disturbance. I do not recommend this strictly on Kimberlys presence. I dont mind paying the out of network fee, I should have done my homework; but to be treated so rudely...I will gladly take my business elsewhere.
LE
Leah McDonnell
Update! I had a contact emergency while out of town this past weekend and Elevated Eyecares staff, specifically Abby, went above and beyond to help me solve my issue! She was able to get in touch with the out of town optometry office and help me get a sample pair of contacts, free of charge. This was amazing service and Im so grateful to Elevated Eyecare for saving the day! I went to see Dr. Michaela today and had a really great experience! The practice is clean and organized and has a really friendly staff. I would highly recommend.
TI
Tim Richardt
I had an incredibly positive experience. The reception staff was extremely friendly and incredibly knowledgeable in regards to my vision insurance benefits. My examination with Michaela was easily the most thorough, yet pleasant, eye exam Ive ever received. Shes extraordinarily personable and ridiculously knowledgeable about her field. She helped me to identify an asymmetry in my visual perceptive fields in addition to correct my prescription. I highly recommend this clinic.
TI
Tim Nicklas
Very friendly staff, optometrists happily answered my excessive number of questions, staff helped me change contact lenses when my new Rx wasnt comfortable, staff provided me with a sample box of contacts when I ran out before my checkup on a different occasion, etc. Facility is modern and they keep up on all current equipment and practices. They open late a couple days a week, so dont show up to pick up contacts without checking schedule. Five stars. They will take care of you.
RO
Robyn Harper
My boyfriend lost a contact as we arrived in Denver. After calling a few places to try and find a trial pair and coming up short, we found Heather at Elevated Eye Care. She was extremely helpful and understanding of our situation, doing everything she could to make sure my boyfriend could enjoy our vacation. Thanks again so much to HEATHER for her unmatched customer service!!! :)
HU
Hunter Williams
My first appointment was w/ Dr. Kyle Gilbert. He was able to knowledgeably answer all of my questions and provided me w/ some insightful information about my eyes. Sharp guy. The front/admin team is great & easy to work w/ as well. Very kind & accommodating in helping to maximize my benefits before the end of the year. I appreciate your help!
MO
Mo Hession
I was able to get an appointment quickly, the staff was so friendly. Both girls at the front desk were friendly, offered their own advice for my migraine issues (as a fellow migraine sufferer), helped me to shop for glasses and explained all my insurance benefits very clearly. Michaela was intelligent, kind, and thorough. Highly recommend!
LO
Louise Zimmerman
Wish I would have taken my business elsewhere. Over directive staff, ended up with the hassle of not getting what I wanted the first time. Dr. had me come back for a second exam, still not sure what EyeMed will bill for that mess. Not great.
KE
Kevin Jeffrey
Had a great experience here Dr. Michaela Gilbert and her staff were very professional and super helpful when it came to the exam and picking out frames and lenses. I highly recommend coming here for your vision needs. Well done Elevated.
JI
Jillian Talley
Elevated Eyecare is fantastic! Dr Michaela was incredibly kind and helpful. The ladies at the front were also very helpful and were timely! Overall great experience, everyone was nice and I am so glad I picked them for my eyecare!
CH
Chad BEVAN
Dr. Kyle was great! Great depth of knowledge and great bedside manner. The rest of the staff was not available to assist with picking out glasses outside of my appointment. Felt rushed, so I took my business elsewhere.
JA
James Skinner
Elevated Eyecare provided an excellent service; I am pleased with the prescription sunglasses that they arranged. The staff were warm and friendly whilst offering a professional and knowledgeable service.
LA
Laura Bird
This place is top notch! Their doctors are excellent, up-to-date technology, and a wonderful staff! Abby even delivered contacts to my house once when I was in a bind. Really, such a great place.
JA
Jack Gieche
Great service, very friendly, professional and helpful. Worked my wife and I in last minute and even took our weird insurance. Beautiful office, great location and wonderful staff!
JR
JR Johnstone
The staff and physicians here are great. Make you feel really like a youve been a long time established patient.
KA
Karla Cuthill
These Gals are the best. Really really satisfied with the level of customer service and my new frames!
RY
Ryan McSween
This place is awesome. Great service, all the latest technology. Super friendly staff. Good prices.
MI
Michael Murray
Beautiful office and extremely helpful staff! Best office in the area!