Goldsmith Veterinary Clinic
| Related: | atlas vet clinic |
| Related: | moorhead walk in clinic |
| Category: | Animal Hospital |
| Address: | 6777 E Hampden Ave, Denver, CO 80224, USA |
| Phone: | +1 303-779-1190 |
| Site: | goldsmithvet.com |
| Rating: | 4.6 |
| Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed |
Location
Goldsmith Veterinary Clinic: A Closer Look
Location and Services
Goldsmith Veterinary Clinic is an animal hospital located at 6777 E Hampden Ave, Denver, CO 80224, USA. The clinic operates from 8 AM to 5:30 PM on weekdays and closes at 1 PM on Saturdays. It is closed on Sundays. The clinic has a rating of 4.6, indicating a generally positive reception from its clientele.
Customer Reviews: A Mixed Bag
Communication Issues
Some customers have expressed concerns about communication between the clinic's front desk and the medical staff. Instances were cited where customers were billed for services they were told would be free. These issues seem to stem from a breakdown in communication among the clinic's team members.
Response Time
Another point of concern is the clinic's response time to customer inquiries. Some clients have reported delays in receiving important medical information, causing distress and inconvenience.
Compassionate Care
On the flip side, many reviews praise the clinic for its compassionate care and customer service. The staff, including the veterinarians, are commended for their kindness and attentiveness to both pets and their owners.
Expertise and Professionalism
The clinic is lauded for its medical expertise. Customers appreciate the thoroughness of the veterinarians and their willingness to go above and beyond in treating their pets. Some reviews even mention that the clinic's doctors have saved their pets' lives.
Pricing and Value
The clinic is generally considered to offer good value for its services. Customers appreciate that the veterinarians are not pushy about additional services and provide thoughtful care at reasonable prices.
Long-Term Relationships
Several reviews mention long-term relationships with the clinic, some spanning over a decade. These customers appreciate the consistent quality of care and the clinic's commitment to treating their pets as part of the family.
Notable Features
Customer Service: The clinic is praised for its excellent customer service, with staff members who are friendly towards humans and compassionate towards animals.
Medical Expertise: The veterinarians are highly skilled and offer a range of services, from routine check-ups to more complex medical procedures.
Convenient Scheduling: Customers find it easy to schedule appointments, and some reviews mention the clinic's willingness to provide phone consultations.
Special Care: In some cases, the veterinarians have gone above and beyond, taking pets home with them to provide round-the-clock care.
Photos 25
Reviews 8
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Jake Knutson
We took our dog here for a few issues and a check up. We purchased the medicine and also paid in full for all of the services we received. A few days later we were still seeing issues and was told to come back in to redo a test. 2 months later we receive a past due bill for the second stool sample that was supposed to be free of charge as I was told at the visit. I called back and explained to the front desk personal what was going on and said they will take care of it as the first test was inconclusive. Im assuming there was a brake down in communication between the doctors and front desk personal. Today we scheduled a visit over the phone. I received a call back 3 hours before our appointment and denied service from not paying. This was 100 percent not the case. We have been very calm in explaining what happened and how it was most likely a break down in communication between one of the 5 people involved. When someone says they will take care of it, I assumed it was all fine and well. At no point did we ever refuse to pay. When they offered to redo the test free of charge, why would we pay again at that point. We thought we had a great place to take our dogs, but it looks like were staying away from this place. Everyone was nice there in person and over the phone, but dont let that fool you. They are not honest folks. We dont reccommend taking your pets here. Plenty of other places around Denver metro with honest folks.
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Jennifer Mangiapane
Response to Jeff Goldy: There is nothing to reiterate, it was never discussed in the first place. Someone needs to call me and explain the medical records. Leave a voicemail if need be. Please and thank you. Feb 10th...still waiting. Feb 7th...still waiting. Unbelievable. Feb 2nd...still waiting. Original request for answers on Jan 27. Today is Jan 31...still waiting. Upon your initial visit, Dr. Rae seems great. But if youre expecting any kind of response to your inquiries or follow up, youre going to be very disappointed. Medical records for my cat say "possible positive" for leukemia, which is not only a deadly disease, but can also be contagious to my other cat. This was never explained to me. I found out through a new vet that saw the med recs and brought it to my attention. I asked Dr. Rae and a member of his staff to explain this to me because Im obviously distraught and may need to take immediate action. That was 2 days ago...still waiting.
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Tessa Jacobs
I was very impressed with Goldsmith from the time I made the appointment, with Dawn, to her checking us in efficiently. The way Dr. Cavanaugh and the tech were with my girls were amazing they were compassionate but authoritative when handling them, Ive been elsewhere and you would think its their first time handling a cat, this was not the case at Goldsmith! Dr.Cavanaugh was not pushy with extra services, I was the one saying I want labs on both for peace of mind, and she was right, it wasnt necessary. I phoned back with a question, once we got home, and Dr. Cavanaugh, personally, called back to answer my question, also ensuring it was okay to call tomorrow if symptoms persisted, noting she would not be there but her colleagues could help. Best customer service, super compassionate towards fur-babies and friendly towards humans! Well done Goldsmith!
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Summer Chadwick
If you are looking for a vet, look no further! I have been taking my dogs to Goldsmith Vet for over 11 years now and Dr. Goldy and Dr. Rea go above and beyond when taking care of my dogs. Not only are they amazing, but the entire staff is awesome! We treat our dogs as part of the family and they do too at Goldsmith Veterinary Clinic. We just had the awful experience of saying goodbye to our 11 year old South African Boerboel Apollo, and I can not stress enough how impressed we were with their process. A few weeks later we got a card in the mail filled with nice messages from the entire staff and a clay impression of his paw print. We were blown away to say the least! So, if you are looking for a veterinarian give this place a shot, you wont be disappointed!
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Ellyn Coughlin
Weve been clients for 15 years, and wouldnt trust our goldens care to anyone but the doctors at Goldsmith Veterinary Clinic. The entire staff treats us with respect and kindness from start to finish. They never rush through any appointment, making sure that all my questions are answered and taking the time to get to know us as a family as well. And of course our dog loves that they are willing to give her plenty of treats while shes in the office. When our dog was diagnosed with an uncommon eye ailment, they took the time to do all the research on the best care, being sure to contact specialists in the area of care, so that they could give us the best treatment plan available. I highly recommend them to anyone who loves their pet!
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Lisa Burkhart
I had never been to Goldsmith before but my aunt had been taking her dogs there for years. My dog got very sick over the weekend and when I tried to take him to the vet I had been going to they didnt want to try to fit him in even though he was obviously in distress. I called my aunt and we went to Goldsmith. They got us in within 5 minutes and were very quick to diagnose the problem although they had never even laid eyes on my dog. I will be taking all my dogs to Goldsmith from now on. Dr. Amy was especially great but the whole staff was excellent. Im sorry I didnt catch the names of the vet techs who were also very kind and helpful. Thank you so much for making a really hard day a little easier, Goldsmith.
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A Private User
We cannot say enough good things about Goldsmith Vet Clinic. We have a dog with a chronic stomach issue and have received the best, most thoughtful care from the vets at Goldsmith. Drs. Goldy and Rea have counseled us through numerous health issues from minor to major. Scheduling appointments has been easy. We have also greatly appreciated the vets willingness to provide consultation by phone. We think it is unique to find doctors who are able to ease our concerns about our pup while also support and encourage our treatment decisions. They knew exactly when to refer us to a specialist and sent us to the best in the area. We have recommended Goldsmith to many of our friends and will continue to do so.
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A Private User
We started taking our pets to see Dr. Goldie and Dr. Rae about four years ago. They are amazing. Dr. Goldie saved our cats life as her kittens had died in her womb. They originally gave her a 17% chance to live. It was pretty tough and scary for our kids to see her that weak. They were getting ready to go on vacation, and they took our cat Squeeker with them, so they could always be close to her and nurse her back to health. It has been four years later and she is a happy house cat, and we are forever greatful. These Vets go above and beyond and dont charge you an arm and leg to do so. They love animals and their owners!
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